Hotel Tolderhof

very nice peoplegood location - 2 min drive from main road, 5 min drive to ski resortparking placerich breakfastski room

wellness open only from 4pm to 7pm

Very big room

It was cold in room as well in bathroom. At 8.30 there was nothing for breakfast

Dissapointing

On the day of arrival - disappointment. A suite was reserved and paid for, but only an ordinary room was available. The receptionist said that the owner would come in the morning and apologize. I wrote a complaint to Booking saying that it is a very unsound business and that it should consider cooperating with such customers. I sent a copy to the hotel. In the morning, the owner did come, but instead of apologizing, he attacked me with accusations because of my complaint. Feeling threatened, he even called the police! I explained the incident, and the police asked for documents and questioned me. Just amazing! The owner threw EUR 4 on the counter, saying it was the price difference. Of course, I did not accept this, as it was pretty humiliating. The hotel is otherwise pleasant, and the simpatic receptionist was extremely friendly trying to find a better solution (no success, unfortunately), and apologizing for this unpleasant event.

The breakfast was good with the flaws set forth below. All the food in the buffet was of the utmost quality.The managers were quite kind and affable.The room was quite quiet The only noise that one could hear was some door slams.The room maid was very kind and polite.The view from the room balconies is splendid..During most of the the breakfast time there is no music in the restaurant. When there is, it's nearly imperceptible. One can thus have breakfast in a peaceful atmosphere.

No kettles are available for guests. Every evening I had to go for hot water to the hotel bar.No cold milk for the cornflakes in the buffet. I had to ask for it every day to the manageress, who is in charge of the restaurant at breakfast time. On the last days she kindly brought it to me on her own initiative. The bed mattress isn't tough enough. A better rest could be got on a tougher mattress.

The room was nice and specious, clean. The SPA area was very nice and the breakfast was very good.

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Room was excellent, very big and clean eith balcony

Nice balcony view and clean spacious room. Receptionist was very nice and full-filled all of her many roles. Spa room was lovely.

Tv in room was very old and didn’t turn on. Due to being only one of few guests breakfast was being visited by insects, could have done with being covered. Location was nice but expensive and very removed from all restaurants.

Location , staff and food. Large rooms too.

Hotel Tolderhof is only couple improvements away from being a perfect place!- the staff is fantastic; authentically friendly and helpful. They pay attention to the guests, so far that they could remember some details we had discussed on the phone 2 weeks before. - the food is tasty and looks marvelous! It’s really standard of a good restaurant!- rooms are spacious and really well finished- it’s been super clean all over the place!- there is sauna and ski/boots drier room and a lift to all levels- there a really big bed in the room- the place is really close to the ski arena, what’s more they offer a transfer!- everyone speaks good German and English (Italian of course too)

- the Wi-Fi doesn’t work in the room. I needed to stay by the door to get the signal- there were two small duvets for a double bed (I personally prefer one big duvet) and really heavy. I found it not too comfortable. - there are eggs available for breakfast; however it’s little confusing. Once we were offered once not. To sum up, it was definitely a good experience! If only the minor improvements are made, the hotel Tolderhof will become a perfect place in my eyes!

I like the hospitality of the staff and the location. The breakfast amazing and delicious.

A kitten in the room would be great.

Hospitality and cleaness

The views and surrounding coun tryside were picture book perfect.

Our stay was great. The lady at reception was lovely and helped with everything we needed.

Good

Superb

Very good

Exceptional

Everything

breakfast was amazing

Exceptional