Treville Positano

Location and the view

First 2 nights room allocated Beneath the reception Constant noises

Unfortunately trip was ruined by getting robbed inside the property

Robbed at Villa TrevilleWe got robbed at the hotel premises by their fish supplier. He grabbed our locked bag that the hotel staff had left at the loading bay inside the hotel premises until taxi arrived. Bag contained our passports, cash, jewelry, luxury watch and other valuables. The hotel has the audacity to blame us by saying that the bags were under our custody even though we have hotel CCTV footage of the hotel staff handling and leaving our baggage at the loading bay, pathetic. This led to extremely harrowing experiences, involving the police, attaining emergency passports from embassy in Rome, traveling back and forth from Rome to Positano, re-booking flights twice and a court case. All to end with retrieving some of our belongings but not all and some compensation from the thief, only enough to cover our legal fees. Villa Treville’s management has been shirking their responsibility, despite fervent and repeated assurances at the time of theft that they will cover all our losses and not to worry about anything. Along with unprofessional staff and management they have even managed to hire unprofessional lawyers who never answer their phone or respond to emails! The entirely shameless operation is trying to take no responsibility for the actions of their staff, caused by their lack of security, by their supplier, INSIDE THEIR PROPERTY. And not to mention duping us with a false sense of hope by their management. I’m certain there are much nicer, SAFER and better managed hotels in Positano, I’d suggest giving this one a hard pass!

this is an out of the world place, the views are fantastic, it is quiet, secluded, top services, boat to Positano at any time of the day, all possible facilities, the gym is equipped like nothing else, terraces amazing to chill in the evening and admire the stars

we loved everything

best location , close to everything but out of the crazy busy. Grounds were the best and across street from the path of gods if you want to walk

Everything from check in to check out. The property is beautiful and the staff exceptional.

It is a massive property and a wrong turn can get you turned around a bit.

What was promise as a sea view was a partial sea view where you could see a sea.Very good cuisine and perfect restaurant service.Very good housekeeping.

Lots of stairs in the property, not comfortable access to the beach platform, the cars can not arrive to the entrance, so you have to walk, absence of Turkish bath which was clearly promised by phone, rude, arrogant and unprofessional massage therapist who treats you like if you were her staff.The reception should have been more honest regarding the facilities that are not functional -I could have chosen a different property.Loud knocks at the door even when you have DO Not Disturb sign.

Everything was perfect!! The best location. Few minutes shuttle boat you then escape from the crowded and busy town to this hidden paradise. Most beautiful hotel I have ever stayed. The buildings and facilities fit in the environment so well. Lovely staff. Great food. There's no a single second that i don't miss this place.

The transportation from the port to the hotel was done through their small luxury boat, and the journey was amazing.We are received at the hotel and check-in the room in very short time.The staff and the concierge were amazing and regularly follows up using WhatsApp to arrange for reservations, room service, etc.

small ants were noted in the room.

Incredibly accommodating and thoughtful staff. The views are spectacular. The food is excellent. This place is a must-go!

Fabulous private location with high end facility; very professional and nice personnel, private access to sea, sea view gym and the best massage service ever experienced….

I’ve been in total three times here but everything time you got different feeling and discover something new about the property. The location is perfect you can have the best view of Positano. The staff are friendly and nice providing all the comfort needed. Last but not the least also the restaurant serves tasty food. it’s a place to visit if you are passing by Amalfi coast

everything was perfect

We loved the facilities and especially the staff!! Everyone is very professional and warm. The man at the restaurant is so thoughtful and great! Breakfast and everything at Maestro's was delicious. We also love the view on the properties

We stayed in Turandot and our mother in law stayed in a different room right up the stairs from ours (she had a green heart key) and hers was decorated much more to our liking than ours. Turandot, the bed head board is sort of coming apart a little and was very indian inspired. I prefered our Mother in laws decor as did she.

Wow! What an exceptional place! Never seen something like it!Everything is so special: the layout, the design, the facilities, the views, the food, the service... I can't recommend this place enough. It was a magical stay! We came mid-December, which is low season, and we were the only guests in the hotel. It was quite an experience! The staff gave the most personalized service, asking us what we wanted to eat, if we had any special requests, if we wanted to change rooms, if we wanted them to heat the pool, and answered all our questions via WhatsApp. Our room was incredible with the most spectacular view, and an unbelievable bathroom. What a dream!

everything was perfect

Incredible property, well maintained, unique and it’s a positive that it’s not in central town but slightly on the outskirts to avoid the crazy tourist chaos of Positano.

Nothing, everything was amazing.

The hotel decor, simple, natural and views

The staff nice but cloud be more talking

Location is very great and staff were very good. Beautiful garden and Morocco decorations.

The entrance is unnoticeable and no one told us so we wasted nearly 30mins looking for it as the concept is to make the place like secret garden. The value of money is very low after we saw our worn-out junior suite and all facilities. No swimming pool, one restaurant only, small options in the menu.Staff at reception and restaurant were great and efficient, but nowhere near enough. Had to be patient for service and food.Most parts of the hotel need renovations big time considering how much we paid and after staying in other 5star hotels around here.TV was very small, old and 5m from our bed with glasses partial blocked the screen. NO dressing gown/bathrobe provided in the suite. Could you believe it? Spoke to 3staff and none understood.Housekeeper came in the room at noon WITHOUT knocking the door and we were half naked. Made up room but not clear off used glasses nor replaced our tea/ coffee. Must call each time.Bathroom smelled of funny gas.ETC

everything. incredible experience. amazing staff amazing location. A true luxury experience.

Impeccable service, super warm welcome. We felt at home immediately

Everything was absolutely perfect!

The property and location exceeded every expectation. It is simply outstanding.

Exceptional