Hotel Casa Albertina

Good views, Great Staff, Good breakfast, Little bit of a walk uphill but worth it. Bring a strong man with you.

Location

No porter to help with luggage

Wonderful View, the room was excellent and the staff was great.One issue was that there was a sewer smell that seemed to be coming through the shower drain, it was ok as long as the shower water was running.

Breakfast was good but eggs were runny

The staff were so friendly and made my boyfriend and I feel very welcomed. They have so many amenities to offer such as, complimentary beach towels, breakfast, luggage storage and assistance and the most amazing views from both the roof top bar and the balcony where breakfast is served.

Not a dislike, just something to note - the hotel has amazing views of the ocean but that means there are quite a few stairs to climb.

Clean, great location, and excellent customer service.

The hotel is in a quiet surrounding with breathtaking view and great restaurants nearby. The hotel staff is very friendly. The breakfast is amazing; I had lots of fruit there among other things. I will definitely be back.

Maybe there something could be done to get rid of mosquitoes. I got a couple of bites.

Staff was friendly and helpful! Location was amazing and close to restaurants and shopping! Great breakfast every morning!

Not much !

We loved everything about this property! The hotel was immaculate, the staff were very personable and accommodating, the area was convenient to everything. The stairs leading down to the beach are just across the street from the hotel, the hotel breakfast was delicious, the rooftop bar has amazing views and atmosphere! We can’t say enough about how wonderful our few days were in Positano!

Nothing to dislike about this property!

The hotel has a great view of the bay. All staff were very helpful and friendly.. Great location despite the stairs needed to tackle from street level. Close to excellent restaurants.

A very unpleasant stay

We paid for a mountain view room and what we got was a room with a white wall in front of us with a huge water heater on top of it. The room didn’t have a view at all. We paid $294, very expensive to see a wall. When I complained to the receptionist she very unfriendly told us to pay an extra 50€ for a better view . I don’t recommend this hotel.

Superb location, 100 on 100 for that. Very friendly people.

Climbing steep 70 stairs is the only problem for elderly, but super otherwise.

The breakfast staff were fantastic, super knowledgeable about the area and so kind.

The entire stay was unpleasant. On arrival our ‘non sea room’ that was advertised as courtyard/mountain view, was a view of machinery, not just ‘non sea view’ as they kept stating. When discussed with staff we were told there was nothing they could do. Female receptionist was dismissive and rude. Contacted booking.com as felt the booking was not aligned with what was advertised, no roof top terrace and more. Booking.com recommended a refund to the hotel as such a small facility FOH staff were no longer helpful. The hotel refused and eventually offered a room upgrade but by then we just wanted to leave due to the treatment. Hotel continually refused the request, booking.com were very confused as they felt a refund was warranted. Very minimal supplies in bathroom for a hotel eg: combination shampoo/body wash. Although breakfast staff were wonderful the breakfast was stale pastries and very very basic hot food. On check in told no outside food to be brought into the rooms due to ‘hygiene reasons’, signs around saying the same. Manager then changed this to no hot food from outside be brought into rooms, still is an unusual request. We couldn’t wait to leave.

The hotel staff was very friendly and made sure we had what we needed. Our room was quite comfortable and had a beautiful sea view.

This is definitely a well deserved 10. The room had a balcony with an amazing view of the sea. It was super quiet. Well decorated. Newly renovated. Very clean. The staff was so professional and kind. We felt very welcomed.

It was perfection

It's a beautiful old hotel, well maintained and comfortable. It's a bit of a hike up from the road, but the gorgeous views from the breakfast room made it worthwhile. I liked being some distance removed from the overly touristy part of Positano, down by the beach. The breakfast was excellent, and the serving staff were very friendly and helpful.

The terrace view from our bedroom was a little blocked by a service building, so a room on a higher floor would've been better. I was disappointed that the beautiful rooftop bar was closed when we were there, but that's understandable as it was low season.

I adored the view but also the staff was helpful and friendly throughout my entire stay.

The bed…too firm for me

The view from the bed and balcony was to die for!!! Amazing experience

Loved everything -uncommon of alcohol available and incredible breakfast on the terrace

View from the hotel

The person managing the property told us to be back by 11pm else he will not open the main gate. We reached at 2 am by the did ropen.

The view, the cleanliness, the staff, the A/C!

The lack of warm breakfast food options. runny eggs and hot dog pieces were not ideal. There were lots of gorgeous baked goods however. 74 steps from the street to the hotel… however it is Positano.

The view from our room was spectacular, the staff was very friendly and helpful, and the breakfast was delicious!