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About
Hotel Helvetia Thermal SPA 4s features a modern SPA center set in a large natural cave. A large Hammam, a Swimming pool with 34 degrees hot tub, and water cascades are available and included in all reservation. SPA is opened every day from 10.00am to 11.00pm and the Bathrobe is always included and free in your room. All rooms, renovated in July 2025, have elegant furnishings, together with air conditioning, an LCD TV and mini-bar. Free WiFi is available in the entire hotel. The hotel’s swimming pool contains thermal water with dissolved minerals. It is beneficial for blood circulation, vascular problems and relaxation. There are rules to follow for everyone's well-being and to maintain relaxation, such as not using cell phones inside the spa area. The hotel is in the center of Porretta Terme, near the Reno River. The 17th century Madonna Del Faggio Sanctuary is 3.7 mi from the Hotel Helvetia Thermal SPA.
38 Reviews
- Cleanliness
- 9.3
- Staff
- 9.3
- Location
- 9.2
What Guests Say
- “Excellent location and great spa. The lounge is lovely and a nice place for an aperitif.Room was renovated and very nice.”
- “Didn't use any of the services other than the room and breakfast. For what I have used it for I can only say that it confirmed my…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
- Airport Shuttle
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Comfort Room with Thermal SPA Access
- Accessible by lift
- Adapter
- Additional toilet
- Air conditioning
1/4Experience Room with Thermal SPA Access
- Accessible by lift
- Adapter
- Additional toilet
- Air conditioning
1/4Premium Experience Room with Thermal SPA Access
- Accessible by lift
- Adapter
- Additional toilet
- Air conditioning
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What Guests Loved
Based on 38 reviews
Pros +
- Excellent location and great spa. The lounge is lovely and a nice place for an aperitif.Room was renovated and very nice.
- Didn't use any of the services other than the room and breakfast. For what I have used it for I can only say that it confirmed my earlier experiences (have been at the Hotel for at least 50 times).
- Bei kind staff. Excellent masseuse. Very good food.
Cons -
- During check-in no explanation for the breakfast
- Pillows could be bigger.
- no spa facilities and no gestures to make up for this
Excellent location and great spa. The lounge is lovely and a nice place for an aperitif.Room was renovated and very nice.
Didn't use any of the services other than the room and breakfast. For what I have used it for I can only say that it confirmed my earlier experiences (have been at the Hotel for at least 50 times).
During check-in no explanation for the breakfast
Bei kind staff. Excellent masseuse. Very good food.
Everything was perfect. Clean, comfortable and super thermal baths. Staff was very nice and helpful. Breakfast was good for Italian standards. Very nice restaurant with good chef.
Pillows could be bigger.
they were undergoing alterations and everything was shut down inc spa etc - notification was sent but we were already cycling and no discount offered
no spa facilities and no gestures to make up for this
The location was perfect. The entrance to the hotel was very inviting and all reception staff were excellent. The spa was wonderful and we enjoyed the roof top terrace. We hired EBikes and a guide via the hotel and had an amazing ride into the mountains.
There was only scrambled eggs and bacon when we went early to breakfast. Although it didn’t finish until 10.30, there was none left at 9.30. The service at breakfast did not match the excellent service throughout the hotel
Coffee machine and air con
Check all your lights are working. In ourbath only one eas. Not enough loo paper
Beautiful hotel and rooms, great food, friendly staff, stone’s throw from the train station, some good spa features.
No outdoor pool; outdoor jacuzzi isn’t finished; hammam was out of order. False advertising?
The personnel and the food at the restaurant were excellent. The temperature of the spa was nicely warm.
The reception could have been more helpful. The rooms were not very clean.
Wonderful hotel, everybody - from the reception, restaurant and Spa- are the perfect mix of friendly, accommodating & professional. The perfect getaway. Extra plus: Vegan options available! Just ask. ♥️
-
Nice hotel in the middle of town. Great spa facilities and good breakfast. Rooms are rather small but comfortable. Bathrooms are very nice. Everything is spotless clean.
La piscina all’interno dell’hotel
Clean stuff are amazing they give you the feeling like you are home. I would really give them 10 points
I just liked everything about this property
Best place to stay during Porretta Soul Festival. Great atmosfere!This was our 5-th time to attend Soul Festival
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Exceptional
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Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Heated pool
- Indoor pool
- Kids' pool
- Outdoor pool
- Pool with view
- Rooftop pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Business facilities
- Business Center
General
- Adult Only
- No Smoking Rooms/Facilities
- Personal trainer
- Themed dinner nights
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children are not allowed. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that the spa centre comes at a surcharge. Children under 14 are not permitted in the spa centre. The outdoor hot tub is available for children in summer. In order to access the spa and pool, swimming caps are mandatory. Room rates on 31 December include a gala dinner. Please note that, in order to access the property, all guests are requested upon check-in to show a green pass or a negative swab performed within 48 hours before arrival or a certificate of healing. Some rooms can only be reached via stairs. Please note that the following services, SPA and restaurant, will be unavailable from 27/04 to 30/05/26Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 15, 2026 until Mon, May 31, 2027
Location
Piazza Vittorio Veneto 11, Porretta Terme
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