Achillion Palace Hotel Rethymno City Center

The roof top pool was amazing, views were fabulous.

The Air-conditioning unit in the room was very old and needs to be updated. It made noise at night and just looked uncleanly. The breakfast was ok good have been better for the price per.night.

The location of the hotel.Clean and nice room.Helpful - kind - friendly staff

The breakfast was good and plentiful, lots of choice,also the garden area was pleasant, staff attentive and helpfulLocation very central close to the old town, beach, transport and restaurants.The pool area was very clean with great views over the town and beach.Aircon was good and kept the room coolWould recommend and stay there again

Nothing of any note

Location was fine, easy to find from the central bus station, either across a small park and up steps or up a pavement slope on the right. The pool was excellent and the availability of snacks and drinks was very good, with a very pleasant and obliging person on duty there. The gentlemen on reception duty were very welcoming and helpful and always greeted us with a smile every time we returned to the hotel. We enjoyed the garden area at breakfast.

The breakfast lack some variety offered : no bananas, beans or mushrooms.The decor favoured dark wood and tiling, but in places looked rather tired and in need of a little paint and extra cleaning.

Suite great with panoramic view from corner of building.Helpful, friendly staff.Good sized roof top swimming pool. Easy walk to many good restaurants on the waterfront and in the Old Town.Our 1st stay; we met fellow guests who have been returning for 35 years!

What appeared to be a well stocked bar next to the peaceful garden not staffed.

Very good hotel, great location, few minutes to beach and old city, very attentive stuff and good pool.

The location and the friendly staff. All the staff were happy to help!

Nothing, although parking in the area could be a problem.

The hotel was built in 1991 but has not been renovated to date. The bathrooms are either tiny bathtubs or tiny showers with curtains. The water pressure is very low, making it very difficult to take a shower. The air conditioning in the rooms is very, very old, very noisy and does not cool well. Therefore, this hotel urgently needs to be renovated. I would like to thank the reception staff, Kostas, especially Katerina and Evagelia in the breakfast room for their hospitable and friendly service, and Maria who cooked my eggs every morning.

The hotel is very old and the air conditioners are outdated, very noisy and have poor performance. The bathtub or shower tray in the bathroom is very small and it is very difficult to take a shower. The hotel is cold and hot inside and the water pressure is very low, so taking a shower is very difficult.

Excellent, friendly staff, happy to humour us and speak in Greek slowly. Brilliant location, two minutes walk from the beach, 5 minutes from the old town. Great room. Comfortable and large bed. Small bath as well as a shower. Perfectly clean. Breakfast was also excellent. ? Roof top pool was a good size and beds available in shade or sun. Reasonably priced pool bar with polite and friendly service.

Nothing really. Personally I would have liked some grapes and peaches at breakfast, but there was a good choice.

Great hotel and location, polite and very friendly staff, nice clean rooms and good breakfast.

Friendly staff, garden, pool, roo.

Having to stand in a bath to shower.

The location of the hotel is very central, I can say the heart of Rethymno, right in the middle. We have reached the city by bus from Chania and the bus station is distanced 15 minutes flat walking or max 5 min with taxi. The beach is 3 minutes walking but it depends where you want to go, so I would recommend to go a little bit further from the marine because the water is cleaner. Due to central location, you have many restaurants, groceries, pharmacies and bakeries close to you max 5 min distance. Even though is centrally located the hotel is located on a very quiet street so you don't have to worry if you have the room on the street because I believe the ones with the garden view are quiet for sure.The room was spacious for two people and it had enough space to live, function and enjoy. What is most important we had balcony with normal size where we could put our towels and also enjoy our time. It is obvious from the pictures that the hotel is not renovated for quite some time, and the furniture is not the newest but is comfortable and well kept so this takes me to my next point, cleanliness.Cleanliness - the room was clean, cleaned daily so the hygiene was on high level. We didn't swim in the pool but we checked it. There is a small bar and sunbeds with towels from the hotel and is clean. From up there you can seethe city of Rethymno. The breakfast was classic, eggs, cheese, ham, vegetables, feta, variety of bread, coffee, some sweet cakes, cereals and fruits. It was nothing special but it was fresh and tasty.The stuff - this was the best part. Very friendly, nice and well organized people. From the first day when we were welcomed we felt very good with the receptionist, housekeepers and the kitchen stuff. Special thanks to the men at the reception for helping us with everything and keeping up with our requests.

Pool, roof-garden, garden.

Great location - just across from harbor.Short walk to an area we call “restaurant row” with wide selection of quality food and bars.Staff amazingly friendly and professional. We live in a nearby village and like to spend New Year’s Eve in old town for fireworks and not worrying about driving.

Good breakfast. Rooftop pool and bar has good sea views. Very friendly staff. Good size room with very comfortable bed (very clean). Good wifi. Very good location, close to both the old town and the beach and loads of restaurants and bars.

The hotel exceeded our expectations. It has one of the best locations in the city. Staff is amazing, kind and really helpful. The hotel is very clean.

Lovely spacious rooms with a great view of the harbour. Central location for the old town, harbour, site seeing,shops and restaurants. Beautifully clean with large fluffy pillows a sofa, fridge and 2 bathrooms. A few complimentary drinks in the fridge, tea and coffee to get you started. A nice selection of breakfasts foods that are topped up regularly throughout the morning. The roof pool is amazing with spectacular panoramic views of Rethymno. If you choose a sea view room remember you won't have the sun as North facing.

Infrequent drain smell from bathrooms, that got very strong at times. We even bought bleach to poor down the waste pipes. I don't know if it is every room or just ours on the top floor corner room.

Garden

We were 3 ladies traveling and stayed at this hotel for 4 days. The hotel is nothing like it’s advertised. It’s nothing even close to 4 stars. It’s old, run down and unclean. All facilities and corridors smell of smoke, we even saw excrements on the stairs once. Bathroom was rusty and moldy. AC was old and dusty and was leaking on the balcony. There were hols in the sheets. But none of this compared to rudeness of the staff. We were treated terribly when asked for basic things, we were told to get everything ourselves otherwise to go to Hilton. My cutlery was taken from me while I was still eating, and I was asked to change the table to a smaller one just because I was alone at breakfast. Breakfast was terrible, crockery was all scratched and glasses very dirty. We had a very bad stay in general. We would not recommend this hotel ever. Bad value for money, bad quality everything.

very friendly staff. very clean. nice atmosphere.the lobby and the garden look great

rooms are a little old.the street looks a little dirtybreakfast is good but could be better

The location was fine, pool was on the roof, breakfast was ok.

The hotel was bit tired could do with an update.