Atlantis Beach Hotel

The location. It is right next door to the beach and there are many nice dinning and shopping options around

Very clean. Great service. Great location.

Pillows are not very good.

Fabulous and helpful staff.Comfortable rooms, nice beach view.Dora (massage therapist) was best I’ve experienced in a while.

Nice pool area.

Room was dark, configuration of toilet/ shower cubicle was odd. Aside from first day, no bottled water in room. Walk into old town brought you past some dilapidated, dark buildings.

Staff, cleaning, design.

A bit far to walk to old town

The property was perfect for a holiday, beach and pools are beautiful.

The bed was to hard for us!

Lovely modern rooms. Good location. We also got upgraded on arrival. Good price. Very clean.

The view from our balcony. Some staff were rude, don’t know if this was due to a language barrier. Food was mediocre, doesn’t really cater to inter-nationalities.

Room, Beach, Staff, Pool, Massage

Breakfast buffet was too crowded and not smooth at all

Very nice hotel with great breakfast, two swimming pools and own beach just in front of the hotel. There was also two parking spaces for hotel customers. All personel was very kind and helpfull.

Large bedrooms, good views from balcony of the sea and swimming pools, very quiet around the two pools, beach within 100 metres,

Hotel Bar was a bit pricey.

The hotel location is perfect! About 15 min walking from the old town. The breakfast is great and diverse. The hotel is beautiful and pleasant. We got the room with the view to the beach - amazing.

The parking is not near the hotel, but it's 2 min walking from it.

The variety of breakfast was amazing, excellent quality and taste. The staff at the breakfast hall were always smiling despite the heavy workload and crowd waiting to be seated. In general, the staff was very polite and ready to help. We appreciated the warm welcome when we arrived very early in the morning (round 8.30 since we took the night boat from Piraeus). We were offered breakfast and then towels in order to use the swimming pool or the sea until our room was ready.The reception also provided very good suggestions on restaurants.

We appreciated that they let us check in as soon as we arrived, which was 10 a.m.The location is great as it is across the sea and half an hour walk from the old city. We also enjoyed the pools. Breakfast is various and pretty good. The cleaning ladies were very nice.

The bed is very uncomfortable and small. After we complained about the matress being very uncomfortable, they added another coconut matress(which is very bad, it feels like you are sinking in) on top of another coconut matress, which was on top of the matress. The second time I went to complain about it, I asked them to remove both coconut matresses, then the bed was fine to sleep in. I find the comfort of the bed to be very important, as you don't want to return from vacation with backpain. We had lunch at their restaurant, and the food is below average. Sunday night there was a DJ in front of the hotel gate, who was playing extremly loud music (like we were in a club) which I found very disturbing, as we were with our 3 month old child, and there was no way into the hotel, but passing near the extremly loud music. You could hear it from our room as well, with all the windows closed. They claim that they have a gym, but actually there is a small room with very few equipment and you can't go at your convenience, you have to book it. The massage was too expensive for what was offered. There is no door at the bathroom, just glass doors for the toilet and the shower, which gives you almost no privacy.

The location was absolutely amazing.Close to everything.The reception, spa and housekeepung staff was friendly, not intrusive and very helpful.It felt as if you are staying with friends.

The food and drink offer.The Breakfast was boring, the dinner buffet outright awful.The poolside service was slow and the quality of drinks were also subpar.The f&b department in general didn't seen to be able to hold up the same standard as the rest of the hotel.

Lovely hotel, room a good size and comfy beds for my husband and i. Good location, excellent breakfast...friendly staff at the beach and great beach service for food and drinks...all staff very friendly and professional. Loved Rethymno the town.

My daughters bed, very uncomfortable, sofa bed, air con in room quite noisy for a light sleeper, it woke my husband up but too hot to not have it on.I didn't like that non guests can pay to use sun loungers and umbrellas and then guests get turned away...not the staff on the beach's fault..just hotel policy but I don't agree as we paid a lot to stay there and then couldn't sit by the beach as there were a lot of non hotel guests on the beach..

Friendliness of every member of staffCloseness to serviced beach loungers and canopiesRoom was very comfortable

Extra coffee capsules and water would have been appreciated

The rooms are exactly as shown in the pictures, very clean room and hotel, room with all amenities and great matress. We had a free room upgrade which was.much appreciated. The hotel is on the beach with a big veranda overlooking the sea....the pools are big and spacious area around them, which is difficult to find in other hotels around the area. Walking distance to the city centre is around 30 minutes, for us that wasnt trouble because it was less crowded. The breakfast buffett was big, with great variety, it covers all tastes. Highly recommended.

Nill

Breakfast included was a large buffet with hot and cold food with a lot of choices to meet everyone’s tastes.

More lounge chairs on busy days at the beach.

Location is great. Private section of beach is great. Room very nice and clean.

Breakfast is not the best quality and served until 10 am.

Good location.X2 lovely swimming pools

Wife found mattress too hard.A lot of little extras costs. No daily complimentary room water or coffee pods.