Alexis Hotel

We were extremely happy with our stay. The room had a very nice view, the staff at the hotel was super friendly. Food at the restaurant was excellent. What is there more to wish?Overall super satisfied ?

Really friendly staff and a fantastic breakfast each morning! The food at the restaurant downstairs in the evening was also fantastic.

restaurant was great , staff were very nice , no concern

my bedroom was small, the single bed was not conformable

Not enough good things can be said about the Alexis Hotel!The staff, Dia, at recetion and Eva, who cleaned our room, were welcoming and gracious. Maria who was in charge of the breakfast each day was very hospitable.The evening Theodosi restaurant staff, Manuel, Kalopi, and Maria were excellent!Of course, we give high marks to Theo, the owner, who made our stay very special. When we can return to Chania, this is where we will stay!!

Not applicable

Great location, friendly helpful staff, excellent food in restaurant downstairs again with very friendly attentive staff. I believe the hotel/restaurant complex is family run, you can't go wrong! We stayed 2 nights so didn't have a chance to use the pool. Our room (106) had a massive comfortable bed, a balcony looking towards the sea and Chania town. The bathroom was small but clean and freshly renovated. Perfect for our stay, thank you Alexis hotel.

We had one breakfast down in the restaurant area, although the restaurant food was excellent the night before, the breakfast was a little average.

Loved the breakfast. Dinner was really good. Staff were really friendly.

Friendly and helpful staff.All facilities good quality( ie no cheap items to improve margins)- eg restaurant food-superb at fair prices.

The hotel is approached by a steep road which was fine for me but less mobile would need to drive.

Nice and clean hotel 25min walk from Chania city centre, bus stop is not far away, swimming pool and sun beds were cozy, WiFi worked fine, 10min walk to the beach, room has balcony to dry clothes. The amazing parts: great hospitality and services provided by almost all the staff! And the food! They served really amazing breakfast and dinner at Theodosi Restaurant! Really really super! Incredibly delicious! It’s worth the half board price!

Beautiful view. Option with dinner is a perfect choice due to the amazing food in the hotel restaurant. Very clean rooms. Hotel staff is very friendly. Very close to the beach and about 25 min walk to city centre of Chania.

Maybe the room doors could have better soundproofing.

The staff were fantastic. Always happy and cheerful with everyone and amongst themselves. Family run business. The bed was very comfortable and the shower was great. The sea views from the bedroom were the best. The nearest beach 15 minutes walk down hill. On a hill , taxi into Chania old town € 7.50 . Number 21 bus stop into Chania 5 minutes walk to the bus stop. Also bus to Platanias beach or even further was easy to navigate , we did beautiful coastal walks back to the hotel. The breakfast was good. Lots of choices. The restaurant food was excellent. Waiting staff were friendly, kind and attentive. Best Cocktails. Highly recommend.

The hotel maintains a good standard in terms of cleanliness and service.

I had the opportunity to visit this hotel for the second time, after ten years. Unfortunately, I have to say that the quality of the breakfasts has significantly declined. I remember that ten years ago, the offerings were much richer – fresh vegetables and crunchy bread. Unfortunately, this is now lacking. The bread served seemed to be a few days old, which definitely did not meet my expectations.

Comfortable bed, nice view, exquisite dinner at Theodosi restaurant, amazing breakfast waffles.

Smelly towels, broken toilet seat, no option of twin beds.

Very friendly staff, bright reception area and comfortable beds

The bathroom needs to be modernised. It looks very dated.

This was a genuinely lovely hotel to stay in for our last 2 days on Crete. It was clean, comfortable, close enough to Chania centre and the airport. Will definitely be staying again. Staff are incredibly friendly.

Dinner really good

The breakfast could be improved, the quality of the food is not great, towels a bit old

Close to the beach

No clear signage to the hotel, the street entry was very undesirable

Breakfast was great. Lovely staff. Free beach towels to use was much appreciated. Helpful information on local buses.

Bed could have been comfier but still slept well regardless :)

Hotel staff are very friendly and helpful. Room was very clean and comfortable with a huge, comfy bed. Restaurant was exceptional. Nice clean pool area. Very quiet area with great views.

The hotel was clean & tidy.The bed was comfy & the bedding was clean.We only had breakfast in the hotel, it was plenty of choice in both hot & cold food in both sweet & savoury dishes. There was also plenty of hot & cold drinks.We didn’t eat in the restaurant but the food looked really good & the restaurant was always busy.

We did feel it was rather strange that you had to queue up & wait to be given a tray containing a plate, knife & fork before you could start choosing your food, then asked to bring the tray back with your used dishes,rather than collected from your table,it felt a bit like being back at school!The staff weren’t as welcoming as we thought they would be, there was a lovely assistant at breakfast who was always happy & helpful but otherwise there seemed to be a frosty atmosphere around the hotel.The towels in the bedroom, although changed every couple of days, seemed past there sale by date & could do with replacing all together.The shower mat didn’t ever seem to be changed at the same time as the towels so we washed it ourselves.The hotel is situated at the top of a steep hill so has fantastic views of the bay & views of some lovely sunsets but unless you have a car or catch a taxi, you have walk up a steep hill on the way back from the beach or after getting off the bus on the main road.

The staff are absolutely incredible and work so hard to make your stay incredible! The rooms are simple, yet elegant and the breakfast has a little of everything.The theodosi restaurant downstairs makes organising dinner and lunches a breeze!