Kydon The Heart City Hotel

Cleanness Friendly staff Quality foodLocation Professionalism Excellent front desk

The overall ambiance was very good. All the staff from checking in, to the dining room at breakfast,, the bar staff and the cleaning people were all excellent.

The beds were comfy and the room was a fair size. The hotel is located in the centre of town.

We had lunch in the restaurant/bar, and the food was not good quality or enjoyable. The parking situation is a nightmare; it is not made clear that the car park is located down a side street from the hotel. Since we weren't given this info ahead of booking, we got stuck driving round in a loop for 20 minutes trying to find it because of the one-way road system. We spent a lot of time maneuvering around the tiny car park, only for an attendant to take our key and drive our car elsewhere. We were asked what time we needed the car the next day, and despite giving the time, our car was not ready at that time the following day. As we were travelling to work, this was understandably not ideal. We don't drink tea, so we asked housekeeping for one extra Nescafé sachet in the morning and were essentially told off by two women who came to the door to tell us we weren't allowed an extra sachet because we were two people. Seems unnecessarily inhospitable over a 10-cent coffee sachet. The room was quite dated, and combined with our stressful experience parking/arriving, poor quality lunch, and unfriendly morning staff, my 6/10 rating reflects that it did not feel like value for money at all.

Actually everything. Cleanness, location, friendly staff, breakfast,…

The hotel locates just on the other side of the Old Market to have easy access to major attractions. The staff prepare a welcome drink for every guest. Breakfast is palatable with various food and drinks. Staff are helpful to answer my questions and call a taxi for me.

No fridge in the room--this is a shortcoming. Room is not so spacious with simple decorations. Bed is not very wide for one person. Price is a bit higher than surrounding hotels. Parking is not possibly easy for road trippes.

The bed was very comfortable, everything was clean and well organized. The location is close to the Old Town. Reception staff and the breakfast team were professional and very friendly. The help with parking the car was much appreciated.

Clean, easy access to the old town. Very kind, helpful staff. Delicious breakfast

Bathroom toilet was Loud

Amazing location just across the street to old portCan’t ask for betterElegant property with good size rooms Amazing staff and parking available with the help of professional staff to help you parkThank you for the surprise with champagne for our four year wedding anniversary I will be back next year

We loved this hotel. Everything and everyone were exceptional. Loved the cleanliness and the location and the hospitality.

Nice staff, proximity to old town, cleanliness.

Tight parking.

The hotel rooms are comfortable but quite small. I can't imagine how two people would have managed. The bed was very comfortable. The breakfast is excellent. The staff are very helpful and pleasant. The Kydon is located a short distance from the Old Town and harbor and a short walk to restaurants and shops.

The bathroom is very tiny. One has to limbo around the door to get to the toilet and perform a similar dance to get in and out of the shower.

It is central to all the cafe’s and stores! The staff is extremely helpful and knowledgeable as well as very pleasant and welcoming.

The view of the parking lot was not so nice and no shade at all in the afternoon. Bring an umbrella!

very good property, in the central location, they have small details like sleepers for kids, playstation in the room, huge balcony in our junior suite, bed spaces for 4 even we were 3, complimentary treat, breakfast super

they didnt have pool

Everything was excellent staff very polite and helpful. Breakfast very good room very big bed very comfortable.Location very good.

Good location, good staff

Parking could be a bit easier but still works fine

Excellent stay at Kydon Hotel!We had a wonderful experience at Kydon Hotel. The room was spotless and well-maintained, with very comfortable beds that ensured a great night's sleep. The staff were exceptionally friendly, helpful, and made us feel welcome throughout our stay. The location is also perfect—central and convenient for exploring Chania. Highly recommend!

The hotel is very well located and is offering a clean room with a comfortable bedThe personnel are welcoming.Breakfast was ok but could be slightly improved.

Nice reception, 24h, great recommendations and nice staff. Room with a good size.

The staff was very helpful and welcoming, and the hotel was extremely clean. The stay was really enjoyable, I would highly recommend this hotel.

Nothing i didn't like, but I would have preferred their coffee to be more strong tasted.

Excellent breakfast! The parking area is very small and they need to move cars offsite to accommodate guests with cars. Location is great and nice walk to the historic area.