Nival Luxury Suites

We loved the location which was so closed to old town, the shops and restaurants. The room was spacious and loved the big terrace.

I was under the impression breakfast was included in our package but we were told it wasn¿t. But no big deal. There were plenty of choices close by.

Great place in an excellent location. Water bottles were provided daily and it's about a 15 minute walk to the local bus station for easy travel. Staff were nice and answered quickly through WhatsApp with any questions we had.

We thought it was super comfortable! For us the sound proofing seemed to work well considering it was New Years Eve. The street it's on is full of restaurants but they did close early on NYE...We loved being right in town!!!

I absolutely loved my room!! It was gorgeous, super clean & the bed was so comfy. The a/c worked really well also. And the check-in/check-out process was super easy. I booked last minute & was late coming in, and they were quick to respond & accommodate. Lastly, can't beat the location!! The little balcony was wonderful to overlook all the restaurants. I will definitely be back!!

The only complaint I have is hauling all of my luggage up several flights of stairs. No elevator at this property (at least that I saw). Small complaint for how much I loved this place though!

This hotel was in a great location tons of stores and restaurants no to far from the main ocean view finding taxis was a breeze. Couldnt have asked for a better stay.

There wasn't really any dislikes, The hotel was pretty much everything I needed for the price. If i would go back I would definitely stay here again.

Property was beautiful and well maintained. Easy checkin process and you can’t beat the area - amazing cocktail & Espresso bar 5 steps from the front door and incredible restaurants all along the walking street. The cleaning lady was even so sweet and gave me a beach umbrella to use for the day.

There was a bit of noise from a lounge in the area but only on the one night.. and I checked it out the next evening and it was good fun, great DJ, open air courtyard, older crowd and good cocktails.

Great location, very clean, shower was perfect.

Nice place in a nice location, and great value for money.

Noisy, too much noise from the street at night.There should be prompt instructions for check-in and check-out, and more human communication instead of just messaging.

Spacious room, clean and tidy. Good location for exploring Chania.

Very hands off, didn't meet anyone other than the cleaner who was friendly and welcoming. Balcony very narrow, but as it is in the pictures. Chania is busy and noisy at night, the street seems quiet early on but gets going later amd go on until half three in the morning. The sound proofing is mostly good enough though.

The location was ideal, staff were really helpful with any queries

We had an issue with the air conditioning but the staff were very helpful and moved us to another room when the issue couldn’t be fixed

Perfect location - big comfy double bed - modern bathroom & shower Excellent breakfast at the partner restaurant 2 minutes walk away

Nothing at all - it was great ?

Location was great and a unique and beautiful building. Loved having a balcony to enjoy the sights and sounds of old town life. Close to excellent cafes and restaurants and short walk to shops and sights

Lack of information provided about the property ie how to use the tv, when is check out and general visitor info. And lack of assistance - I didn’t realise when I booked that it was not staffed. Just a lock box key provided so as a solo traveller had to carry bags two flights of narrow stairs without assistance. Also nowhere to leave bags after checkout. Housekeeping was slow some days and came well into the afternoon when I wanted to be back in my room after a morning sight seeing. Note if you don’t like the noise and quiet hum of people enjoying dinner and drinks then this might not be for you. I liked hearing life but that also came with the sounds of 3am garbage trucks!

The room was spacious, clean and well organised. The location is amazing, even though it is in the city center the sound isolation is top notch, making it so you cannot hear any noise from outside.

We did not receive access instructions on time.

The room was huge and so spacious. Perfect location at the doorstep of the best coffee spot in Chania. Minutes walk into the main part of town. The hosts amazing, I felt like they were family! Booked tours for me, transfer to airport, taxi information, restaurant recommendations (which were amazing!)- it was exceptional. Secure building, easiest arrival instructions. Daily housekeeping that was superior and never bothered me or interrupted my stay in any way. I couldn’t say enough about this property and the hosts- I will stay here every time I come to Chania.

Nothing!

Spacious apartment, great location, close to free parking area.

Was a bit noisy from the street outside in the evenings.

Staff was super

Very very very loud. Centrally located but super loud at night...also, plan to haul ur luggage up some steep stairs. No elevator.

Perfect location to explore the old town by foot. Great in the evening as the majority of the restaurants are within a 10 minutes walk range.The room was really spacious and clean, with a lovely balcony to relax on after a day at the beach.

Parking in the area can be tricky!

The location and the size of the room

Very laud, very noisy. You can hear evry step from the floor above

Centrally located and staff.was great

Very loud at night, no breakfast, walk up ....beds not so great.

Lovely spacious room in excellent distance to all the main sites. Also quiet at night

The Aircon was extremely cold, we learnt to turn it up to 26 degrees at night. Not a problem but just good to know