Elia Fatma Boutique Hotel

Very charming and historical space but yet functional and updated. Right in the heart of Xania so everything is at your door step. Buffet breakfast was excellent with a nice personal touch and fresh squeezed orange juice.

There is nothing mentioned that you can¿t get anywhere near the hotel by car. You have to park several blocks away on the streets in old town. It would have been great to know ahead of time so you don¿t keep looking for a way that doesn¿t exist

Loved this boutique hotel in the middle of the Harbor area in Chania. It was close to everything, and the rooms were decorated so nicely and very comfy beds and the best pillows! The breakfast was very nice with incredibly friendly staff. I just loved everything about this hotel!

This has nothing to do with the hotel but trying to find parking was a bit confusing. I wish I had had a better map of where to find parking when we arrived. But we figured it out.

Very comfortable and in a great location. Breakfast was very good. All the staff were very friendly

Wonderful hotel, at a very nice location of old town of Chania. Rooms are spacious , very clean and the staff is very polite and helpful. I would definitely choose this Hotel again , and for sure i would recommend it to my friends.

Nothing negative...

A wonderful small hotel with a fab buffet breakfast in a fab location just 1 mins walk from the harbour front. Perfect!

Everything was wonderful

Location was excellent. Superior room was nice.

The hot breakfast was cold every morning. The stairs were quite steep. Didn’t suit a family member due to health issues. We had to change rooms as my family was on the second floor and couldn’t manage both flights of stairs. Deluxe room didn’t smell nice, strong smell of urine. We did mention this but not much was done about it as it didn’t go away.

Location, room, host.

Breakfast: orange juice seemed to be mixed in half with water yikes, the food is very average. I don't recommend ordering breakfasts here.

Great location, friendly and diligent staff, great breakfast

Room was not so quiet. It was located next to the closet where cleaning gear and supplies are kept. That meant some banging door noises in the morning. Room was also a few steps up from entrance door which would not always close fully and the automatic latch system would not catch and make loud clicking noise until someone (me) closed the door fully. This was most disruptive at night as you can imagine.

Location was good. The people at the reception were excellent!

The bed was uncomfortable and I couldn’t see well in the room bc it was so dark. The ladies in the breakfast area were quite abrupt, seemed annoyed when people came in. Because of the breakfast vibe, I ate each morning in my room which was not my experience in Chania the other times I vacationed there. Also, the breakfast was surprising, as the fruits are wonderful in Chania, yet they had canned fruit and only about 10 slices (for all of the people staying there) of watermelon or grapefruit each morning.

Good location and excellent service

The air condition little bit noisy

Location great. Nice balcony over the quiet side street.

The breakfast was short in fruit, orange juice and coffee mugs

Excellent location, clean rooms, nice breakfast. Great value

Poor WiFi

Comfy bed, lovely room, nice breakfast, great position, roof top area nice

No reception in hotel so had to keep going to nearby hotel to talk to reception with issuesAlarm in lobby kept going off, eventually found to be due someone pulling cord in a bathroom, although no notice for what cord was for (? mistaken for extractor)No instructions for coffee machine and no milk sachets.No cushions for loungers on balcony Site suggested a 'spa' but no mention of this we could find

Good breakfast, Great yard with view

Bed is a little humid

The executive suite was very spacious, clean and modern.

A charming small boutique hotel in a perfect central location of the old city of Chania.Spacious room, with comfort design Kind and helpful staff

A smell of moisture covered the room's atmosphere.The air conditioner was not working properly.The bathrobe was very tired.The interior design is a bit outdated (the wall color - vivid pink - is tiring for the eyes

Location is amazing.

Although there is a bed in upper loft and a pull out sofa down stairs, there is no privacy to it. So it is not like having two rooms.

As others have said before, the breakfast is fantastic and I also really liked the small roof deck.

The bathroom/shower was very small.

Location and exceptional breakfast

No lift

The area around the hotel is very vibrant and nice to visit.We also enjoyed the rich breakfast.

It was very difficult to access the hotel with a car and to find a parking lot in the vicinity, as it was located in the pedestrian area at the Venetian Harbour. Disappointing to find that the room, which was a bit worn out, was located in an Annex in another street without any front desk or elevator.