Crans Ambassador

Location and decoration

Rooms are very very small

Views from the hotel were the best and the hotel amenities were very easy to use. Restaurants are fantastic.

Relatively small room size, no room for luggage. Shuttle is moderately helpful, best used when scheduled hours in advance.

The hotel is amazing!Everything is super nice in it. I wanna say separate thank you to staff, everyone was kind and uproachable. And especial thanks to Edvin, great and understandable person! People like that is part of 5 star hotel and hospitality. Thank u for our trip to happen.If u want piecefull and beautiful time its the best hotel to choose. Definately want to come back?.

Staff were incredibly professional and attentive; room was stunning, housekeeping excellent. Restaurants were varied, interesting and wonderful.

Amazing viewsExcellent staffFantastic restaurantsRoom a tad small

All people at the hotel were so friendly and helpful. It felt like they were your long time friends. The location is few minutes walk from the cable car - just perfect!Amazing choice of restaurants and super delicious breakfast! New, clean and charming The atmosphere of the hotel was exceptional and I will definitely come back

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Great breakfast, lovely views from hotel, magnificent transfer to Golf course and back

Restaurant was a bit crowded and restaurant staff was not organized; staff of total hotel was very polite but the restaurant can improve as seen better in different hotels

Amazing venue with stunning mountain views

Shower was in a bath tub in a Deluxe room - that is not Deluxe

Excellent location, comfortable rooms with views, spatious lounges and restaurants, nice spa

Food - breakfast and Easter dinner buffet was average, not up to the expectations from a 5 star hotel

Amazing staff, great view and good food

Beautiful hotel, amazing views and close to the ski lift. Wonderful service, everyone is attentive and friendly. Highly recommend.

No complaints

Overall great stay: friendly and professional staff, good spa, good breakfast and restaurants, great mountain view, excellent service, game room for kids, will come back.

Some sliding doors in the rooms should be greased - quite noisy- , and some hairdryers replaced, but only very minor problems

Very nice view to the lake. Spacious room . Excellent spa area and pool.The restaurant has delicious food.

No desk in the room for using our laptop

helpful staff, view, spa, food at restaurants

first small room on the parking

Staff was perfect. Rooms very comfortable. Amazing view.

No air conditioning: in case of hot weather, it could be a problem.

the hotel lobby and terrace are the nicest there is in crans so it was practical to be in that hotel because we were able to chill and have a bite at night without the need to go out

worst ski room or ski service i ever encountered in a 5 star in the alps. the 2 guys working there barely took the time to speak to my group. every time we came back or started in the morning they didnt offer help with the ski boots which is in reality the case in any hotel. the ski room before you leave out doesnt have water or coffee or a bathroom. you would have to walk all the way back to your room for that. i personally was dissapointed in that.

Staff were excellent especially the lovely concierge team. appreciated the shuttle service.

room was small- not a problem for us.

very close to ski lift, a lot of space and amenities (pool, gym, sauna, hammam, ski room and shop, a bar with live music, 3 restaurants, etc), a large free car park in front of the hotel also makes it quite easy to come and go

sport machines in the gym which feature a screen should be replaced: it is almost impossible to click on screens to start/stop /select a practice, they are totally outdated

Staff was extremely kind and proactive ! especially the shuttle service and the "ski room" one.

price are high. Especially if you come with your kids. No real family option. You have to double the price.

I had a wonderful stay in the hotel with 2 small kids. We really enjoyed breakfast as well as the Lodge and Muna restaurants. The staff across the hotel is very helpful and friendly. The sports shop that assists with ski rental and or storage are extremely helpful. We also used the swimming pool facilities which have beautiful mountain views. The whole experience during the stay was hassle free and relaxing.