Solimar Ruby

All the staff were absolutely brilliant very kind and considerate would help you with anything, and Cleaner was very nice too kept our room very clean throughout our stay, thank you,

We had already told the Hotel I had a problem with my back, when we arrived a very arrogant girl was on the reception, she gave us a room with two flights of stairs, I explained my problem, Her reply was well lots of people climb stairs with bad backs ?these r the stairs, l had to climb several times a day, we have travelled all over the world and had never come across a reception like this, normally receptions are very kind and caring, and try to meet your needs, never again,

We appreciated that we had all we needed at our disposal( all inclusive concept). Pools open from 8 to 20,30, 2 pool bars, ice cream available all the time.

Coffee, sweets/cakes, ants in our ground floor room. Some of the people in the restaurant didn’t bother to answer to Hello… The other part of the restaurant staff & reception very nice, professional & dedicated.

Clean rooms ,but only royal is with nice views,other wise you will oversee garbage and desert with garbage.Food was ok ,but earlier for same price we got much better. Water Refreshments every day . Hairdryer in the room .Nice swimming pools . Nice service .

When we arriving I have shocked, after Rethymno region .First thought,what I am doing here ?But receptionist was nice. When we get our room (it was royal part in the hotel) it was nice ,clean and much move view . But to get beach you need pass a lot of deserts with garbage and cemetery. Of course,if you are coming for swimming pool, it is not so bad ,but for other things I am not recommended Malia at all.Food was acceptable,but only for few days.Drinks was horrible ,I recommend to hotel at least have few good quality drinks for kids.

George the manger went above and beyond to welcome us to the hotel for second time, amazing staff super clean

Great for the price, the pool and facilities were amazing we found the room very comfortable and was nicer then we expected, perfect if you are young with many young people around and good vibes. The bar was really nice aswell and the staff were all accommodating!

The WiFi wasn’t great and the food wasn’t amazing but we still found things we liked to eat

Clean, quiet, and modern

The hotel is excellent. The food is very good and varied. The drinks were also varied. Friendly staff, quiet in the room. Everything you need was in the room. We arrived at 09-00 and could already have breakfast. Our room was ready at 10:00 and we did not have to wait long

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I recently had the pleasure of staying at Solimar Ruby Hotel, and it was an exceptional experience from start to finish. The staff were incredibly welcoming and attentive, ensuring every need was met with a smile. My room was immaculate, offering stunning views of the pool and the mountain. Dining at their amazing all inclusive restaurant was a highlight, with a menu that featured both delicious local cuisine and international favorites. I highly recommend the Solimar Ruby Hotel for anyone seeking a luxurious and memorable stay.

Boutique hotel atmosphere, but still offering large-resort facilities. Tasty food and beverages' with many traditional Greek dishes in addition to international cuisine. Very professional bar service until the late hours

Everything was good: the staff, the food, the pools. At greek night you should put more greek music than international music...

The distance to the beach is more than 750 m, about 1 km....

Beginning from Check-in, everything was running smoothly. Very nice stuff, starting from reception to the cleaning stuff. The restaurant was always very clean and the food in a nice quality. Also the cuisine themes like Italia, Tex-Mex and Greek were done very well. There was always a place to find, in- and outdoor to have a breakfast or dinner. Both bars were very comfortable and the drinks delicious.All in all, a beautiful stay.

Location- walking distance to the beach ( 10 mins), bars and clubs ( 5mins), bus to airport ( 5 mins - only accept cash).Hotel- breakfast-dinner good 2 pool area with lunch and bars. Friendly bar staff

We booked a large room and 2 single beds a long time in advance on booking.com website. We had deliberately paid more for this room as we were 3 adults. When we got to the hotel and checked in, I realised that I had been given the wrong room. I showed my booking to the receptionist who replied that they did not have any other rooms available until 3 days later. I has been given a room with a large bed and a sofa bed which were the cheaper option on the website. In the meantime, the 3rd adult on my booking stay was uncomfortable. His feet were longer than the sofa bed. I was really upset. Clearly the room I had paid for had been given to someone else and they did not have any other alternatives. No refund given- I even paid an additional charge for the safe in the room. On the 3rd day of my stay I was finally given the room I had paid for which was far more better. We could finally unpacked our clothing, shoes etc into the wardrobe. - I had 2 cocktails on my room bill ( extra charge not included in the all inclusive drinks) which I asked them to levy when I checked out due to my issue with the room. - lack of entertainment - only available once a week

The staff was great. Really nice and smiling and very welcoming. They handled any complaints and tried to make things better.

Even though it is rated as a 4 star hotel, and you pay for 4 stars you get a good 3 stars. The old building it is old and needs improvement. Even in the newer building there is mold in the bathrooms, but the conditions are a bit better. It also states that is 600m away from the beach, which is not true. It is actually 1.2 km from the beach. The trip to the beach it is fairly easy, however, it can take a while.

The staff were generally helpful, and offered us the opportunity for a late checkout for an extra €30 which helped as our transfer wasn't until 6:30pm. Good view from balcony, air conditioned rooms, very small fridge but enough space to put some water in. All-inclusive bar was good for getting alcoholic drinks / cold water with ice. Had no issues with the booking.

The beds were very basic, pillows / mattresses weren't very comfortable. The all-inclusive food was mediocre, some bits were better than others but some of it was awful.

Friendly staff, good food, great location. Only 10 min walk from strip

Can be noisy at night when people come in and out of rooms.

Pool chairs were comfy and near the strip

Food, drinks, staff could’ve been more friendly and labled free wifi but had to pay 20€.

Good pool.

No Working Air Conditioning. Food is horrendous. Staff are extremely rude. Rock solid beds. Entertainment once a week. All round it needs renovating.

Manager and staff extremely welcoming and friendly. No request ever felt too big, ensured we had connecting rooms as we had kids. Food - good variety of choices each day. Even prepared a snack in our room as we were checking in after 23:00. Hotel very nice and well maintained. Pools were great. Rooms serviced everyday. Had a fantastic holiday largely thanks to how friendly and accommodating the staff were. Other family members arrived the day we left and are also having a great time

Not applicable

good location, clean and not too expensive

all inclusive properties were not great. There wasn’t really much food choice and inclusive drinks were very limited.

Close to the main strip, the bar staff very friendly.

Rude front desk staff not helpful at all. Charged for bottled water as the tap water from the bar was undrinkable. Buffet food below average with the same stuff being served every night.