Novotel Pau Pyrénées

Good location. Everything we needed for on one night stop over driving to Spain. Restaurant was nice but also other choices nearby if needed.

Great location and excellent facilities, used as a stop over on the way to Spain. Fantastic value for money

All really good except one side f the sofa bed was a bit uncomfortable with springs

Helpful staff, bilingual

Pillows, too small and only one

This hotel is amazing. Super clean, friendly and great breakfast.

Nothing. We loved it all!

The location is great and they had tapas available outside of the restaurant

Room and bathroom a bit small

Staff, facilities & breakfast

Bedroom cleanliness: we found crumbs on the ground. The bedroom is old. Carpets and doors woodworks are old too.

Beautiful setting, the pool was lovely, the hotel was tastefully decorated.

The evening meal was disappointing however the breakfast made up for it as it had a great variety.

Breakfast was excellent

The room was too hot and we couldn't turn the aircon down. The bed was uncomfortable and after a couple of hours we woke and felt as thought the matress was on fire. Did they use plastic sheets to cover the matress? most uncomfortable.

Lovely pool, beautiful landscape to enjoy a nice varied breakfast. Dog friendly!

Bed was a bit firm and the bathroom wasn't well laid out for young children but would not put me off returning. Lovely staff and hotel.

The kids loved the pool, trampoline & table tennis.We ate there 2 nights and all the family were happy!Great base to explore the Pyrenees. We went Canyoning & rafting, great experience.

It's a little far out from Pau and there are no restaurants or bakery's within walking distance.

very kind staff, very advantageous location of the hotel, very professional services, very satisfied

Breakfast OK but needed more yoghurts & variety of fruit.Staff did very well considering the power cut whilst we were there.

Toilet incorporated into the bathroom.Firmer pillow choice.

The location was ideal. Plenty of places to eat. The gardens were lovely. Staff pleasant

The room was lovely and spacious with a dog. The food was basic but beautifully cooked. The staff were very helpful. We had a quiet room (as requested).

Breakfast could have been better.Proper mugs in the room would be better than paper cups.We paid for an upgrade to a room with private access for the dog but didn't get one.

A lovely welcome after a long journey and being delayed and then having difficulty in finding the hotel. It was great to have a restaurant in the hotel that was open later than 9:00 pm. We had a lovely meal and after walking the dogs we retired to bed early and enjoyed a good night's sleep. We will certainly make your hotel a stopping point on the way from Spain to England.

The hotel was very difficult to find. Our satnav took ust to some flats in the centre of tow initially. I should have taken more time setting it up. We were late and tired so the delay in finding you was irritating.

Great staff, and although I speak French it helped for the others in our group of 4 that the staff spoke English. Small swimming pool is good for a quick plunge. Good restaurant for eating in, and a nice bar. Excellent location for a stop over on your way to somewhere as it was easy to access, and easy to get on our way in the morning. Good disabled facilities, and secure parking.

Staff was awesome which compensated for the dated facilities. Not bad but should be better for a 4 star. Breakfast was good.

Dated facilities

Clean and well managed

Air conditioning noisy

Ideally located. Lady on reception spoke English, was very nice and it was a quick check in. Had lots of choice for places to eat. Pool. No need to use the car during our stay. Clean facilities. Would visit again on our European Road Trip.

Bit more choice at breakfast but still very nice.

All good.

The room was a bit small in size. I would have preferred to be able to upgrade to a larger room, but I was explained that the room size was standard and that they had no other size rooms.