ACHAT Hotel Heppenheim

Location, staff courteousness, reasonable fees for parking, value

It was necessary to open the windows for good ventilation, and that became a noisy affair due to its location on a busy main road. Also, the bathrooms are exceptionally tiny.

Staff, Bed was very comfortable

Bathroom needs renovation

Guys guys, summer special! Weizen Beer 0.5 l for 2.90 EUR…I felt like being 20 yrs younger again

Breakfast prices are through the roof…18 EUR…skip it and one day they have to gove in…!

Great location for a night before flying out. Decent breakfast.

A bit noisy at times. People slamming doors shook our whole room.

Location is great, nice breakfast and parking garage is self contained.

Dryer wasn’t working and staff did not check up on it to figure out why. Front desk people were not the kindest. Turned off the lights on us in the lobby meeting area where we were chatting with family even though he was just sitting at the desk. Breakfast staff was clearing table before we were even done eating and there was still 45 minutes till breakfast time ended.

Clean and very well located. We decided to skip breakfast at additional cost, as there are many good options within a walking distance. We also did not use parking garage, so not sure about a parking options.

We pretty much liked everything, would be nice to have a coffee machine in a room.

We stay there several times a year when we visit our tenants in the city. The place is very central, 2 min from the marvellous and picturesque market square. With the mobile app, one can get pretty decent specials sometimes for under 70EUR a night which is well worth it. The rooms are very clean, some are, hoewever, a bit older while others seem refurbished and the interior and equipment may vary quite substantially. For instance, in the same category, our companion had a single room with proper shower and coffee amchine inside, while we had a comfort double with the bath tub and the usual, too short, water retainer separator and no coffee machine.

Since Achat replace the previous Michel franchise aas owner, the breakfast prices rose to impertinent levels. Specifically, while it used to be complimentary with some stays or just a 6EUR top up, it is now 18EUR per person (!) when booked in advacne and 21EUR p.p. on site (!!!) which is a no go!!! We regularly skip breakfast therefore.

Staff very helpful and kind

Rooms didn’t get cleaned or towels changed

The breakfast was fairly good. The bed was comfortable and the room was spacious

The room layout was an odd U shape, alot of space but not particularly well used. No tea or coffee making facilities. Quite a long queue to check in. Room decor could use a refresh.

Friendly staff, rich breakfast, comfortable room.

The parking lots in the garage are a bit too narrow

Man on reception helpful, booking taxis and provided me with kettle for room as I don't drink coffee.

Uncomfortable pillows

Location. Breakfast choices and quality Safe Parking Size and cleaness of the room

Parking should be free for hotel guests

Location only

When i visit for 3 days only when arrival i have car told me 8 euro for one day ok no problem i was booking 2 days only i give them 20€. Im stay car in parking only one day when leave employee i told them I’m stay with u 12€ he told not have money are this series deal its not much money but this is stolen not deal ThanksKhalid

the location is splendid within the old part of the town close to market square. We stay there several times a year, so it is always a good choice for a weekend stay-over. When we arrived, we were actully given a room that was already occupied (!) so when we came into the room, there were belongings from others. Somehow, the booking was mixed up but we received an upgrade larger room in the end :-)

The rooms facing the outer national road B5 (?) become very noisy from the eraly mornings with windows open as the traffic hits in from the Oldenwald area. It is one of the main regional access roads. Also, since the owners have changed, the breakfast buffet is now a luxury treat with about 20EUR per person, so we usually refrain from having breakfast there...too expensive!

Breakfast

Increase of price not followed by improvements in quality. Difference between standard and upgraded room not clear enough.

Great location next to the historic old town, good breakfast buffet which was reasonably priced.

The bed was excellent as was the breakfast. Onsite parking was super convenient and reasonably priced.

The room furnishings were a little dated but everything was in good repair and meticulously cleaned.

It was so bad that we will never come back even so our son is living very close!!

We paid more to get a better room - we received a room with a very small bathroom and no view (ceilings).

The staff does not enter the room unless you ask. Breakfast is very rich. The room equipment was okay.

Parking is underground and paid. Not much space, max. 1.85m car height allowed. Parking spaces rather narrow, if you have a larger car you may have a problem.The room is a bit dimly lit, no ceiling lighting, only side lights.The bathroom equipment was a bit worn out and difficult to keep clean, but it wasn't a big deal.Internet stable but quite slow.

The location is very good! The back door of the hotel is the town of Heppenheim, and there is an underground parking lot for self-driving.

The luxury room was reserved, and I communicated with the hotel in advance to request a bathroom room. The answer was that it would depend on the situation when checking in. When checking in, I asked again if there was a bathtub, and the front desk answered yes. However, when I arrived at the room, it was still a shower, probably mistaking the bathtub for a bathroom. Speechless! The breakfast scene was very chaotic, and even searched several rooms for a long time before reluctantly finding an uncleaned table.