Hotel Nona

The location was great. The staff was very friendly and helpful, although most of the cleaning ladies didn't understand the language. The beach was clean.

Our room was not very well cleaned. There were cobwebs in the corners, lots of ants on the floor, dead bugs on the armchair, dried food on the bedspread. Towels are not changed unless you specifically ask. Another inconvenience is the long queues in the restaurant during meal times. The food was not always fresh and varied enough.Although it is claimed that an umbrella and a sunbed are provided for each room, in practice this is not the case. There are signs everywhere that it is forbidden to reserve them by leaving towels, but from 6 am all places are "reserved" and no one monitors compliance with the rules. Several times we had to pay in the paid area due to lack of places.When we complained, they told us to just remove the towels if there were no people and if there was an attempt at a fight, to report the offenders to the beach officials. However, they did not do their duty and one day they even sent people to fight with us, which is unacceptable.

- Great location of the hotel, on the beach, close to the bus station and the center of the city- The sea view from my room was spectacular, I spent hours just sitting there and watching the water- The lobby bar offered amazing cocktails and ice cream- The animation team was great - we had so much fun at the pool and at the kids area!- The hotel has a great private beach with enough space for everyone

- The facade of the hotel is really outdated- The food was very tasty, but it could be more varied- The hotel doesn't have its own swimming pool and uses the Elica hotel swimming pool, which was nice, but with very old sunbeds

The sea view

Oh my god i paid for the allinclusive and i did not eat nothing the food was a nghitmare, the food was all the time the same bad things breakfast lunch and dinner,the drinks are mixed with water,cakes keep coming the same too with no taste never had this bad experience on a holiday ??

I Didn't like it

Only a girl from the reception was nice and smiling, the rest was not The restaurant does not have many choices, the snack bar who is supposed to be between meals, is not( only from 3 to 5 PM and if you are not at 3 there, you may not catch anything ?)Bottoms up, we will never come back here.

We were delighted ti see the large and confortabile rooms with a large seaside panorama. The meal was pretty good. I personally enjoyed the yogurt and fruits with natural taste, also de initiative to welcome us with a fruit tray in the rooms. We had delightful 8 days at Nona hotel in Albena. We plan to return next year.

There was a lot of dust under the beds, looking as this place is cleaned only at the end of the season.

The location of the hotel is very good. The nature reserve creates a very pleasant and cool atmosphere. The food was of good quality and sufficient.The staff was very kind. The Manager of the Complex, Mr. Galin Dimitrov was always present and coordinated all the activities very well so that we tourists were very satisfied.I will return to this hotel next year.I highly recommend it.

Quick access to the beach and the sea! Blue flag beach! quiet on the beach, enough place for children to play! lifeguards on duty!The food is good value for money, the dining room is clean, the serving and cooking staff are professionals!The food is good value for money! It is not salty and contains European varieties, 2 soups or soups, chicken, pork, fish or goat are served at each lunch! In the evening, grilled faveau or pork ribs!The manager solved our problem with the dirty room by relocating us to an apartment!

The hotel is not maintained enough, the rooms are not cleaned, there is dust under the beds, cobwebs, the air conditioner has not been cleaned and is full of mold! The blankets and curtains are unwashed!The children's entertainment club in the Elitsa hotel is dirty, degraded, without enough toys, even with these minuses, the two animators are extraordinary, they do their job with the limited resources they have, they play with the children, they keep their attention! every evening they did a very nice disco program!

The view and the location was really good.

The food was really bad, everything else was ok, but not worth the price of 360€ for two nights.

Amazing intercontinental breakfast!Just as I expected and better. The Bellboy Alexander had the best customer service Ive seen in a very long time, making sure my family was well taken care of. He deserves a raise! And the Chef/dinner organiser Kristina was so helpful in many ways and kept a pleasant smile. The food was great with a diverse choice of delicacies each meal time. The hotel had 4 meal time schedules.

Would have been nice to have cable tv or local stations showing on the room Tv's. It wasn’t a problem as I was out on the beach or exploring most of the time.

Poor

Too expensive for the service offered. I actually paid for the location. The food was the same every day.

Food was fair ! Not all the things were tasty but the variety allowed you to find something to eat.It is a decent hotel this would be the best way to describe it . the fact that is next to the beach it is awesome. The staff was friendly and offered precious information regarding parking. We were with a baby and the staff managed to clean the room we should have stayed faster . Big thanks for that !

Renovate the rooms a bit more . Do something with the smell in the bathrooms and on the floors . Inspect rooms and fix things that are broken. like plugs , windows , handles .Indeed it is a 3 star hotel but some things need to work as intended no matter the starsOverall it was a pleasant stay

I liked:The view was perfect.Clean room, cosy with a good size.Reception staff was nice.

I didn’t like:The food was almost tasteless.The minibar was empty, I would’ve loved to have a spontaneous drink.

Location

Old building.

BREAKFAST IS VERY GOOD

ORGANISATION NEED TO IMPROVE

The extreme hospitality and very keen in helping us in any regard.

The view.

The food.

excellent location, friendly staff

The beach+++.

The hotel...need major renovation!

Pool

Romanians

Very good