Hotel Le Phoebus Garden & Spa

The hotel was easy to find even if it was very late (almost midnight), I could park really close to my room (very convenient!) and staff was most helpful and welcoming. Comfortable room, with a little terrace to drink coffee in the morning before leaving; near a nice walk until the village, great for walking with my dog. We truly appreciated the place!

The staff was friendly and very helpful.

But the hotel itself has seen better times; outdated, older paint. We upgraded to a room downstairs because my wife could not climb stairs, but the quality is not worth paying the extra cost: small room, bed not so comfortable. Also, the cappuchino was not capucchino: it was more like chocolate milk. The gluten free bread was, however, excellent!

View from the balcony, breakfast was excellent.

The bed was too soft!

Central, clean, convenient. Helpful staff and it has a balcony. Comfy bed. Free parking a great plus.

No coffee making facilities in the room. Coffee costs 2 euros in reception.

We loved the terrace outside the room. Parking and convenience for access to Gruissan was perfect. The adjacent casino and bar were convenient and enjoyable.

It really worked for us, no complaints at all

Unfortunately our car broke down in Saints on our way and we were unable to use our reservation. We told the hotel one day in advance of our booking, who reviewed our cancellation for "exceptional circumstances" and decided we weren't entitled to any refund on the full fee. Despite this, they are still under the misconception we stayed with them and are asking us for a review!!!

Recognition that we didn't stop with them!!!

clean, convenient and good value for money. The bar in the casino was excellent, wish we had discovered it earlier. wish the restaurant had been opened so we could have tried it.

No facilities in the room to make hot drinks - had to go out and buy a kettle.

Good location, fair price, good parking in front of the room

No view, no garden, windows open to a back hedge and buildings. Room was quite small too.Breakfast was just so-so... for cheese, only 2 kind of industrial cheese, and dry, industrial croissants. Selection of cold cuts was better though.

Easy to find and nice staff at check-in

Photos and name are completely misleading. It's nothing like a spa hotel, more like a motel US style. We had to look twice to check we were in the right place. Floor was probably clean, but you couldn't tell. Price was low but it was off-season and any Ibis or Companile Hotels we looked at had the same or lower rate and looked better, so would not stay there again, as a bit dingy too. Also reception was still closed when I wanted to check out at 6am as we had a 1000km drive ahead of us, so had to slide key under the door ...

The hotel is quite close to the city center. It takes just 15 min walking to get there. The room was nice and clean and I liked the design.

The parking is not very big.

The rooms were clean and one of the staff members was gentle enough to offer us hot water to make tea.

This is really a motel with entrances of the rooms from the street, poor lighted rooms and in a town dead in winter. There is no table in the room - just a small bench like structure made from local wooden materials. Although there was just several rooms present on breakfast, the SPA,the only thing attractive in this hotel, was fully booked. The staff first told us it's okay to have it the checkout day, but then the shift changed and it became again occupied and inaccessible for children. The hotel is located next to a casino, so you can imagine the who visit its SPA.

Location was a 15-minute walk to the old part of town.

Although a “tourist town” the restaurants all close by 14:00 and are not open again until after 17:00 so, if you want something to eat between those hours you need to go to a grocery store.Front desk staff were not friendly or welcoming, she had a bad case of baditude.

Bad

Awful hotel, very tired. Rude staff, not welcoming at all. Very dirty. The picture shown are not relevant. Very disappointed by this place. Not worth for the price. 170€ for such place so just not justified. We went to the restaurant for lunch, when we asked to sit outside the waitress told us they don t serve on the terrace because there is too much mosquitoes. Honestly. Would not recommend this place at all.

Breakfast good options/choice - nice outside space. Great pool.

Nothing, all good.

Rooms were very clean, staff very friendly and helpful. Good location, a ten min walk to the port and restaurants, and twenty to the beach.

Wasn’t advertised very well that the pool was seasonal, therefore closed (I finally found the info after quite a bit of digging, my fault, should have checked more) Room and hotel decor rather tired and shabby, don’t believe the photos! Bath plug broken so could not have a bath. Noisy, hotel guests using casino next door woke us up a couple of times in the early hours, cars arriving and leaving throughout the night.

Excellent breakfast, great location, great staff

Easy check in and breakfast was Good

A bit tired hotel and quite basic but acceptable for a 1 night stay

The room was very nice. Good location. 5 minutes to the port. Room was clean.

5pm is too late for a check in. The swimming pool area looking a bit tired and the sun beds all ripped.

Location for Gruissan.

Small room. Air con or fan sounded like a jumbo jet in the room.Zero charisma from staff.

Great location, the pool and garden outside our room were great. Breakfast looked great

It wasn't easy to make a cup of tea - a kettle and tea and coffee in the room would be good