Enzo Hôtels Diane - Logis Amnéville

Have sent an email to request a refund for the book due to the cleanliness/ facilities not being as advertised

Swimming pool dirty Only hand towel Mould on the ceiling Broken air conditioning unit in room

The room was okay and clean, breakfast was nice and plentiful.

When booking the hotel we especially requested that the hotel's restaurant was open but is was not. We had to walk a fair distance in the rain to find an alternative eating place.

Nice brekfast and friendly staff. Close to the highway. Dogs are welcome for an extra fee. Located direct to a forrest where one can walk the dogs.

Staff was friendly but sadly rooms was dirty and stinked

Rooms

Relatively close to the highway on route. Good beds, good breakfast

The location within a kind of holiday park.

the staff were friendly the room was spacious and cleanair conditioning the restaurant next door was outstanding but you must reserve a table in advance

Room was nice, breakfast was good

Shower: boiling water, shower head has to be held in hand

central placed close to the highway but far enough to be quiet

it’s modern, funky, and has great facilities. it’s located in a suburb that has many immigrant incomes and therefore there are lots of really tasty street eats (which we Brits love - kebabs, pizzas, falafel…) to be eaten in walking distance, when you’ve hit peak baguette! The Bar Staff are super friendly if you speak even a little French. if you don’t make any effort in that direction like most French expect the Gallic shrug when ordering.

nothing to disappoint. taxis can be hard to find but that’s hardly their fault.

staff, room

Breakfast medium

Hotel is really nicely located, in a forest area and close to many restaurants and attractions. Room was spacious and quiet, facing the forest, bed was comfortable. The breakfast is quite good for few options for all tastes.

The intense smell from the bathroom's sewer was very persistent. Room's window must be always left open when leaving, as when coming back in the room, as the bad smell was very strong. Not sure if old pipes or sewerage problems, but this creates quite a discomfort. Also, room's floor could be cleaner, as when walking bare foot you can feel it was not properly vacuumed the carpet.

Nice location with lots of restaurant choices around, semi covered pool

The room was not cleaned between the 2 days, the staff found a solution but still unpleasant to move. Unpleasant smell in the bathroom, leak on the siphon....

Friendly staff, pretty location and a nice patio and pool area.

the airconditioning system was very effective, but it made a loud sound every 5 minutes, even when turned off. but otherwise it was a great room.

Breakfast very simple, but fine. Very nice rooms with comfy beds. Very relaxing swimming pool.

Airco had leak and everything was wet in the middle of our room and nobody took care of it during our stay.

Nice staff, big room, comfy bed

Hard to find place, navigation is not up to date with the local road conditions, although this is not the responsibility of the hotel I would expect some info about it

Shower was good

Room smelt musty, paper cups provided for hot drinks, no milk (yes I did ask the cleaner for some). It would be good to have small fridge in the hot weather given there is no bar. Didn't like that the pool was closed, the view was over a loading bay, there was no cafe or restaurant on site.

The breakfast was good and the location was excellent

The shower in the room was very weak, the pool was shut.

only good thing was that the bedroom air con worked

Hotel descriptio does not explain it is in the middle of a "resport" in a wood, staff not helpful when discoverd restaurant closed

swimming pool and staff friendliness

a very strong smell of cigarettes in the room and the bathroom (from previous guests)swimming pool was out of usage up to 4.30 pm due to technical issue

Great value for money. We really liked the hotel for a one night stop on the way to the south. decent size rooms, friendly staff, good beds, renovated bathroom. Also lots of choice for breakfast. Our 2 year old son absolutely loved the pancake machine :)

we didn’t like the pillows, but that is often personal