Alpin Hotel Gudrun

Comfortable and clean room, beautiful view from room, nice wellness, friendly stuff

Slow elevator

The staff was super friendly and the facilities like sauna and whirlpool are very nice. It was also clean and the breakfast had lots of different options. Nice restaurants also by food reachable

The room was quite small

Good restaurant. The food, the service and the area excellent.Clean rooms.Really friendly staff.

We had a room in the corner, so view from balcony was limited.By check-in they collected our ID card and by check-out we forgot to ask back and they didn't return. Luckily we remembered after 1/2h driving. But 1h from our day was lost.

It was modernized, clean and offered a great breakfast. Room was spacious. Also, after a Booking.com glitch that failed to reserve the correct night at the hotel, Lisa at the front desk went above-and-beyond and found a room for us.

What a superb hotel! Friendly staff, lovely spacious bedroom with a calming mountain view, EXCELLENT food - just an all-round wonderful stay. A huge thank you to the great team - we will absolutely return whenever we're next in South Tyrol.

Big room. Clean and modern

The staff were very nice and had great customer service. The half board was worth it! Food was very good! The location was convenient as well. The spa area was a nice addition and had more options that we were anticipating.

Wifi was weak in some places like our room.

Poor experience, would not recommend

The location is under the bridge of a massive autobahn with no central entrance to arrive with a car. It took us good 10 min to drive around in the dark figuring out how to enter the hotel as the only way to enter is through the parking garage. Dinner was nothing special - 3 courses meal of an average quality. No salad bar, so for those who like nice food, keep your expectations down or pay additional 30 - 40 eur and stay in any 4 stars hotel in Vipiteno. The most ridiculous thing was when the hotel charged us Eur 4.50 for a bottle of tap water, when the majority of 4 stars hotels charge you 2.50. Breakfast was ok but again, do not expect fresh juice or nice fresh fruits - bananas were half rotten and dumped in a basket with some apples and oranges. The cloth stained at dinner was not changed and in the morning I had a lovely reminder of salsa accidentally dropped on the table. Again, if this hotel charges people 4.50 for a bottle of tap water, is this that hard to pay for a laundry or is the owner so ridiculously stingy ?The last bit not least is when at 9:30 am a member of staff knocked on the door of our room asking us to leave as they had to clean rooms because of new arrivals which apparently arrived before the actual check in time. Considering that the breakfast in the hotel is until 10am, getting such a push out was something extraordinary which upset plenty of customers who had to leave on the same day with us. Overall, I would not recommend this hotel due to their attitude and poor service.

The host was extremely helpful, great dinner recommendation. My son enjoyed the pool. Great place in a great little town.

Easy check-in and helpful staff. The room was comfortable with a nice balcony and view. The breakfasts provided were very nice, including providing Gluten Free options for my partner. Staff were very helpful in providing information regarding the local area and also on how to travel to neighboring areas. First rate experience all around. Would very happily stay there again if I'm ever back to Gossensass.

Nothing to report - all was well

Spacious room. Nice view of the mountains. Excellent dinner and breakfast. Comfortable mattress and pillows. Very friendly personal in restaurant and hotel. Convenient location - close to the highway.

Missing bathrobes in the room for the sauna, which staying in the ground floor. We can't to visit it, because there hadn't dress-room and you can go there only in bathrobe

Nice comfy room, good sauna complex, very good restaurant.

Both dinner and breakfast was excellent

Shower water was not powerful

Nice SPA, spacious clean rooms

Very old, flattened pillows. Mattresses are new but very hardBreakfast: warm meals are absentDrinks for dinner for an additional fee: prices are unreasonably high: 0.5L of white home-made wine (not bottled) - 16 Eur. This is a record for Italian hotels

Room was good, good food, warm welcome

I think we got an upgrade, because this huge room at top floor looked like a suite! Amazing bed, bedlinnen, bathroom bigger than most hotel rooms, first time we Netflixed in bed to relax. We never watch TV while traveling! We absolutely loved it. But had a quick peek at other rooms, and also looked very nice. The breakfast is big, breads, rolls, dolces, eggs, meat, cheeses yoghurts, granola, seeds, fresh fruits, juices. Everything. The sauna/spa we didn't get to try it, but we saw many guest happily in their bath gowns(?) strolling back to their rooms. Much parking places, mostly sheltered. Good restaurant in hotel, but also a nice pizzeria on 5min by foot. Yes an impressive infrastructure bridge behind the hotel. But no noise from it! We kinda loved it, so impressive. Short connection to Strada/highway. I've bookmarked this hotel for stop overs. Highly recommended!!

Spa times if I have to pick something. We were looking forward to it, but to be honest we were late. But maybe keep it open until 9?

The room had a very modern feel, very clean and nice to stay in. Everything you could want was present. Kind staff members willing to help at all time. The breakfast was very complete with various fruits, eggs, all kinds of breads including cake and croissants with filling. Usually we focus on breakfast food in hotels and this one was very good.

The spa was great! Very kind staff!Very clean hotel!

Nothing!

The hotel is very comfortable. It has everything you need, clean room, comfortable bed, well-equipped bathroom, and a relaxing sauna! The breakfast is also delicious.

The parking is a bit tricky - where google map directed us (front door) has no access to the parking lot.

Perfect rooms, perfect swimming pool and a perfect breakfast