Cases de Son Barbassa Hotel & Restaurant

Four of us (two couples; we are all experienced European travelers) visited here. One of us said, “If I could put it anywhere else, I would go there!” (Not an indictment of its present location; a desire it could also be found in other places we like to visit, like Hawaii). The rooms were large, clean, quiet, and well maintained. Bathrooms were large, new, and clean. The grounds are delightful, with lots of room to move around. This property is very well situated for short drives around the north shore, with lots of excellent sightseeing and beaches. We ate dinner there every night, and we all agree the food and wine were very good (and the wine was very reasonably priced). More than anything else, though, is the quality of the staff. They were friendly, courteous, and our group found the hospitality better than in Italy, which is where we normally travel. Especially Jesus, who was our bartender and chief waiter, and always took time to explain our bills to us, so there was no misunderstanding. What a delightful person! Great hotel! If we’re ever near the northern part of Mallorca, we all agree we would definitely stay here.

Coming from America, when someone says the jacuzzi is ‘ready’, we understand that to be about 100-102F. At this property, that meant lukewarm (though they kept the sauna toasty hot). This is a very small issue, and wouldn’t keep us from going back.

Beautiful property, grounds and location as pictured. Lovely location with a nice view. Dinner outside overlooking the mountains was really good.

Mould in the bathroom and a smell of damp in our junior suite. Breakfast included in our stay was below standard for a 4* hotel at circa £300 a night. Had dinner one night - food was maybe a 6/10 (though fresh ingredients in terms of bread and vegetables) Pretty much a ghost town in terms of staff. Pool bar is not manned - honesty box - and have to rely on front of house staff to order a drink at the bar.

Location, layout & elegance. . Adapted to allow residents to use honesty box to order drinks etc at pool bar.

All lovely

lovely location and pool area, comfortable rooms

bedrooms looked a little tiredstaff seemed demoralised - bad vibe from manager!

Breakfast, the comfort of the pool beds and the very friendly staff.

Cleaning was not bad, but maybe a bit more eye for details

Cases de Son Barbassa is one of our favourite hotel in Majorca. The staff are so friendly and welcoming. Very comfortable rooms, some have beautiful views of countryside. Breakfasts are superb. The choices are endless. The staff are fantastic. The restaurant in the evening is a delight , lovely open outlook to Capdepera. Lovely food and wine.

The location in the countryside. The property was peaceful with fantastic views and also only a short drive to access Historic Arta and Capdepera Village or a beautiful beach. The outdoor seating for breakfast with linen, fresh orange juice and a great selection of savoury and sweet items available through a buffet styled breakfast. The minimalist decor and beautiful floral arrangements inside and out - various chill out areas and a large bedroom and bathroom.

The choices on the menu for Dinner.

It was simply gorgeous. Away from the hustle bustle of Capdepera But just a car ride of 10 minutes.

Would have liked more service & variety at the pool bar.

The hotel is situated in the mountains so the views were really lovely and meant you were away from the busy coastal towns

The rooms were quite dated in comparison to how they are pictured on booking.com. We were initially given a room in the further property away from the main hotel which to us was fine, we sort of liked the privacy, but found the room to feel quite tired and dated in comparison to the photos. We also realised the room was not decorated to the same level as the main hotel when we asked to move rooms. If you are staying here, I would strongly suggest you request a room in the main building. Staff were mostly hospitable but we did have an encounter when we asked to switch rooms due to the initial room not being as we expected from the photos, the only other available room was a suite of which we were told we had to pay an extra 96euro to move. We didn’t feel this was right given we would have happily stayed in the initial room had it looked like the photos but were told that our opinion was subjective and we had to pay the extra if we wanted to move. Over all the hotel is fine but very expensive for what you get having stayed in two other hotels on the island for the same price, this was not to the same high standard.

The beautiful location, the views and the gorgeous dining room!

Absolutely nothing!

Good location for touring around the area, near several castles, beaches, towns. We enjoyed just wondering around the old streets.

The place is very nice, clean and beautiful . Its a bit remote but if you are looking for an escape and not coming out of hotel so much its a good place.Pool facility is nice, and the self service bar is cool too, i would have appreciated if there was a bar that serves cocktails which wasn't there . Breakfast was decent and nice

Restaurant and food is a downside , the quality of the food is not anywhere close to the quality of the hotel location and other facilities of the hotel. Its restaurant is more expensive than restaurants outside which expected but its very very bland! I wouldn't eat it again after two days and we went out every night. Salads doesn't even have any sauce, u can only add olive oil and balsamic your self! Generally i give a 5 out of 10 to restaurant . The restaurant staff barely speak English, very nice and friendly people but speak no word of english which for this level of hotel is not good! Spa looks good but very busy, so book way in advance i couldn't get a spot in 5/6 days of stay( which I think was due to low number of hours that they had a masseuse, which is another downside when u book a hotel in this calm area)

We had such a good time. The Team did a great job and we felt very comfortable all the time. Beautiful location, good food. We will come back.

Loved the secluded location, in a stunning rural landscape with gorgeous farm and gardens. The breakfasts were great and the restaurant being indoor/outdoor was one of my favourite places. The pool was exceptional. Lots of areas to hang out and read or socialise around the property. Dinner was also great. Service was lovely and we felt like part of the family. We had an excellent room (no.15) with large private terrace with beautiful views - I felt like we were in the best room. The other guests were all lovely as well, this hotel seems to attract a nice crowd, friendly but not invasive quiet types - a few had children with them but none of the children were loud and it never felt crowded.

Lunch and dinner menu was the same and didn't change for the 5 days we were there so it got repetitive by the end, although nearly all the options (we tried them all) were excellent, but it would be great if they had a daily special. The bathroom although large and perfectly okay was starting to feel a little dated. A separate shower would be better (rather than over bath). Lack of drinks/snacks by the pool was a shame - I always felt like a cocktail or champagne and olives by the pool but this was not available. They have a self serve honesty system in the pool bar but it is limited to beer and soft drinks. Once there was a barman there who was able to give me a sparkling wine but he was not normally there. Despite these things I absolutely loved this hotel and will definitely return.

one of the most beautiful places I have ever stayed. rooms were exceptional and very comfortable. great pool and cabana area and the breakfast was exceptional. very close to 2-3 beautiful beaches and nice little towns. restaurant on site is delicious. staff was very attentive and accommodating and are just very nice people. will definitely come back

Lovely isolated setting in the countryside. The room and bathroom were ok.

The restaurant was really poor. The food was sub-par with very strange options which mad for a confusing selection. Food was undercooked and vegetables were very basic. Veal was raw. Goats cheese salad was undressed and appeared as though straight from a salad bag. This was really disappointing given the high price of the food and the hotel. We even found a hair in our food. This was not acceptable for a hotel aiming to be 4-star and with a 4-5 star price tag.

Loved the location, the stillness, the quiet. very peaceful.

I stayed in the secondary house away from the main house, absolutely beautiful setup but the room I got was definitely not the room they photographed. No view (as advertised) other than on to some power lines. Patio attached to the room was bare except for some loungers and right below the parking area where every guest walks past on noisy gravel pathway, not peaceful. There was also a very loud water pump of sorts which turned on every 15mins or so, right outside the window. Could that not have been installed further away?The pool area was nice enough and happy that I had it to myself, but the kitchen area is disorganised and messy, cupboards filled with books left behind by other guests, just thrown in, freezer iced over, some sad dirty ice trays in the bottom. For an agroturismo, it’s a pity they couldn’t source locally produced things like bottled waters and bathroom toiletries, teas, snacks… there is so much available from this island. The restaurant has a lovely atmosphere and beautiful view. I was, however, disappointed by the food. Very little in the way of vegetarian/vegan options and items available on the menu that are out of season and clearly from frozen (like the mushroom risotto I ordered which had slimy mushrooms). Again, for an agroturismo, they would do well to stick to local and in season produce.

Exceptional location, fantastic breakfast, great pool. Overall a stunning place to stay!

A little remote from other parts of the island but this is more of a positive thing!

Husband stayed in bed most of the time.

My husband had food poisoning the day before we were due to arrive. I texted the hotel immediately and said we were unable to travel the next day but hopefully the next. Had no response from the hotel. Arrived a day later therefore missing first night of two night stay. Charged for two nights, these health issues are unpredictable but I’m sure they would not relish a sick guest vomiting on their premises. I understand the cancellation rules but some cases are unavoidable.

location, design, cleaning

breakfast((( so shame for this place