Hotel Palace

The hotel has a good pool and spa center. The restaurant food was decent.

The pool was heated but no mineral water.

Wonderful

Location, staff and organization

Smoking restriction policy is a must for a a respiratory treatment resort with a lot of child

Smoking was allowed anywhere outside. This is a resort for respiratory treatment and the smoking even outside must be allowed only on some areas. There are 3 terraces, only one of them should be allowed for smoking. People come there for natural aerosols not Tabaco smock. There are a lot of child for treatment but their parent or grandparent smoke around them anytime. The resort must seriously consider a smoke restriction policy on terraces and swimming pools areas. Considering that his hotel is mainly used for respiratory treatment a appropriate smoking policy is a must.

The building is very nice, pretty cheaply renovated in 2012, but very nice, rooms are very spacious, beds are comfortable and the bathrooms clean, although the bathtub with shower curtain gave us 90' vibes...Housemaids replaced the towels daily, and that is it, no other bathroom cleaning, no vacuuming, no bed making, nothing else. The food at the breakfast buffet was of pretty low quality, especially in contrast with the a la carte dinner menu, which was pricy but excellent. The surrounding parc and forest is ideal to go on walks and hear the birds chirping away. Overall, we enjoyed our stay, relaxed well, but just think this hotel is a little bit pricey for what it offers.

The park was amazing for walking, the terrace was large and comfy

Cleaning was practically nonexistent. You were asked if you need something and that was itThe menu a la carte was poor and expansive (small portions)The sweedish buffet was very expansive

Exceptional breakfast, but too much waste. Please find a way to teach your clients to not take so much food and leave a lot on the plates!

Baile Govora city is almost empty. Two or three open hotels are not enough to name it “relax station”

The location was ok (for Govora) considering the beauty of the park nearby. The staff was nice and supportive when we asked for help.The breakfast was good.

The wellness area was much under my expectations: very poor light and walls not clean, they start the jacuzzi very rare and the steam sauna has not shower inside. The towels from the rooms.....low quality....Saturday evening a company has a party in the restaurant and it was very noisy. It was necessary to ask in the reception to shut the door between the restaurant areas.You wouldn't believe me but is true: Friday evening a friend ordered chef specialty and he received the plate without the meat.... Of course they solve it immediately with the excuses but it is unbelievable. Me and my friends, for sure we will not visit again this hotel.

The hotel has a nice arhitecture and is placed within a garden

the spa was terrible. lack of respect from the personnel. they closed sauna at 20.00 even the schedule was until 21.00. than one cleaning lady made a huge noise changing rocks in the sauna while i was there trying to relax. than, it was buggs (lots of them) in the room. the flying smelling buggs that hit the walls and furniture (i murdered almost 20 :)

I love the location, Very quiet in the woods. The staff is friendly, nevertheless to all were speaking English, there was allays someone that could. I did not use the SPA, I can't say anything about it.The parking is free for the guests, which made my stay much simpler.

It's just the shower in the bathroom that needs to be updated. Internet speed depends on the number o users. Early in the morning and late in the evening it was fine.

The hotel is placed near a very beautiful natural park. Th building has an “interbelic scent”. Tasty breakfast with the best lemonade I ever drank - sugar free✅

Very stylish hotel (royal vibe), wonderful spa, very good food, next to town park, big parking lot, friendly staff, very clean.

One lose dog in the parking lot, many wasps (I think there is a have next to the hotel). On 28.08.2024 there was no attendend at the outdoor pool so we had to attend for ouselved...take matress from storage area, take ash tray and so on...and no one to serve cold Drinks.. on the other hand, on 27.08.2024, there was a very nice attendant, very attentive to guests.

It is a beautiful area. Clean air, exceptional iodine baths. Wonderful country, wonderful people.The hotel employees are very hospitable.

I am an animal lover, but at a 4-star hotel, sitting in a restaurant among dogs and cats is not very pleasant. We can add the flies and wasps that served themselves from the plate. There was a bad smell of sewage in the bathroom in the room. The treatment base is quite poor, with old equipment.The food is good, but quite small in terms of weight, for the price paid.

Excelent location, historical building, very nice staff

Outdated bathroom

Underground heated pool

No AC available, despite temperature in the room being too hot

Absolutely loved our stay here - the staff was very friendly and highly professional, rooms were clean and had all needed facilities, the breakfast was very tasty AND varied (lots of options to choose from), restaurant food (lunch and dinner) absolutely delicious. Highly recommend staying here!

Not a dislike, more of an improvement suggestion - more loungers in the outdoor pool area. For how many people the hotel can accommodate, here particularly (where it’s lovely to sit during the summer), could have used more sun beds :)

I liked the design of the hotel, it has un impressive marble staires . The rooms are spacious. The terrace is nice and the music from the terrace takes you back in time. The nearby park is large, quit and well maintained. The front desk staff is friendly.

I did not like the breakfast ( the eggs were dry, no fresh juice., .the water was from plastic barrel....... the quality of the products was poor). The pool has not enough beachbeds. The phones from rooms are not working. The roomaids are too noisy .

outdoor swimming poolindoor spaparking

The location is beautiful

There is nothing to do except for the walk in the park and accessing spa

The outdoor pool , with very warm and clean water, surrounded by big trees with singing birds , the old fashioned music coming from the restaurant terrace.

The shower in the bathtub instead of a shower cabin. Bathroom outdated, needs improvements.

The location and architecture of the building

1. The size of the room relative to the accommodation price2. The same assortments were served for breakfast 3 days in a row