Hôtel Club MMV Les Arolles

The hotel is situated in a fantastic location. The staff are friendly and helpful. Large and clean boot/ski room.

Huge choice of food every day that covers all dietary requirements, so a little 'surprised' when an evening is devoted to just vegetarian choices! There are many vegetarian choices every night so why? The layout of the hotel prevents any quiet space. The seated areas are great, but if you want to just play games with your friends/family there is no space to do this as there was entertainment evert night, which is fine but it is very noisy.

Hotel is ideal for what you pay, nothing overly fancy but you know that when booking. Rooms are small, but common for ski resort. had a nice mountain view. Lockers are handy, ski in ski out, ski lift outside the door, bus stop outside. It is a great location. We were half board, breakfast catered for Gluten free which was great, dinner didnt have as many options for gluten free. Different dinner options daily although we went out some nights for a change. Couldnt complain, seating area and bar also. Could be noisy at nights with people coming home, walls are thin. Wifi was good. Would return and stay again

Sheets and towels werent changed every day, and by the time we returned from skiing we couldnt find any to replace. they were probably replaced every 2 days. Not the worst and would still return

Took a deposit I still haven’t had it refunded after numerous tikes of trying to contact the property via telephone and email

Disappointing

Very basic facilities Very poor food Dated and basic Not same quality as other Mmv’sNo chill out space as bar lounge area has very loud children’s show every night

Location was excellent. Very close to lifts and easy to get to/from.

Cleanliness was poor. Crockery, cutlery and glasses were frequently dirty at restaurant service. Rooms were poorly cleaned and the housekeeping did not remove used plates/cups or food. Sheets not changed regularly enough.Staff were not well trained and unaware of some of their own policies or the kids club operations.Kids club did not run on weekends and that was not clear from the website.I received no pre-checkin pack or booking code to enable pre-checkin, which had crucial information, including the fact the reception would not be open most of the day we checked in, leaving us waiting for 4 hours!

Great location right on the slopes and with a lift almost built on the side. Also three minute walk to the centre/bus station/leisure centre. Friendly staff and entertainment at night and snacks provided when you come off the slopes

Downside is no pool and the spa is pretty much booked solid if you don’t book on day 1. Rooms are quite small and only one heater so we struggled to dry our ski gear and towels for 3 and the towels were only changed Tues and thurs. Also the ski room was very small and our boots didn’t dry fully. But do not let this put you off it’s a great place to stay

Great location, excellent food, and really friendly staff.

Room was very small (a triple), and breakfast egg queue was odd!

Th location, staff and food were great. As a family we had two interconnecting rooms which worked great (we booked a family room, not sure if this is what the two interconnecting rooms were). The accommodation is basic but beds were comfortable and we were happy. The food had a large variety each meal which suited our variety of needs from salads through to hearty dishes and desert. The rose wine included with meals was nice. Overall we were very happy with our choice.

Falafel m, pizza and diner staff were super friendly. Also they offered a bottle of water to bring back to the room

Breakfast is too poor. The French lady in the front desk is too moody. The heater in my room was not working (we only stayed one night) and we completely freeze. We could not use the spa as it required reservation. Dinner and lunch is also mediocre.

Perfect location, well organised ski/boot room etc.

The food was sufficiently poor quality that we chose to eat out at restaurants instead. The beds were not very comfortable.

Ski in Ski Out

Not as pictures 2 singles beds

The location, staff, and the ski lockers / shop location

It wasn’t very clean. The rooms where tired. The food and dinning hall was very poor.

Great location. Ski hire available at the Hotel. Ski in ski out once you figure out which track to take. Good selection at meals.

Rooms could do with soundproofing Meals could be warmer

Location, coffee

Details regarding hygiene. Also the plates and cups were dirty before diner.

The staff were very friendly and accommodating. The location was brilliant: the locker room exit took you out to the piste and you can ski back to the door or get a bubble (also to the door). The hotel has its own ski/board hire shop too which is so convenient if you’re hiring. The food was excellent and there was wine on offer with all meals (included in price). The restaurant manager was super-friendly and asked us several times how we found the food. The atmosphere in the dining room was calm and relaxed. The bar area is very comfortable and the bar staff are great. The bed was comfortable and the room was made up every day.

The room was very compact but had everything we needed (without the frills). The only toiletries we received were 3 bars of hard soap.If you were late for meals there was barely anything left so we ensured we got there at the start of every meal time. There were no tea making facilities but we were aware of this and we took a travel kettle with Tetley and coffee. Some of our beers were taken from the room on our last day :(

The location is excellent. Can ski home from Pioneers lift or Plein Sud lift, or get the Cairn gondola to the back door. The breakfast and dinners were fantastic. Friendly and fun staff. It was our second MMV stay and we highly recommend them.

The rooms are clean and fine but relatively small. Doesn't really matter though because we didn't go on a ski holiday to spend much time in our rooms.

location is good, right by the ski lift and a 5 minute walk into town. lovely reception team, the girls on the desk are excellent.

a small coffee machine in the room would be perfect.

location to slopes

No pool.Food although adequate it was always Luke warm or cold, dining area was confusing ( layout of food) shortage of plates, cutlery. All a bit mixed up.Only 1 microwave oven.Overall the place was a little bit dated and could do with some TLC.

Great location for skiing, but the hotel looks tired for 4*. We had a triple room and 2 of us barely fit, can't imagine 3 people with their luggage and all the ski gear in them. Half/Full Board rules are super unclear, what's included and what's not, even to the staff - we had wine included with the dinner, but apparently you can't have hot tea after your meal (had to pay extra at the bar), and teas are only reserved for breakfast. Food itself was plentiful and filling, but not extraordinary by any stretch. Daily apres ski snacks were a nice touch. Spa facilities are ok, but visits need to be booked daily, however steam room was barely warm and without any steam, probably due to poorly fitting door. So overall, the stay was ok, definitely not a 4* experience, but we were there to ski and not seeking luxuries.

Having to pay extra for drinks (even soft/hot) at the bar despite having full boardSmall roomPoor water flow in the showerNo plugs by the bedDefective steam roomSuper slow liftsFireplace wasn't keep on for long, lacking cosyness

great location

we were given a disability shower which meant we had to mop the floor every time we used it.the breakfast was awful.