AKZENT Hotel am Schlosspark Herten

Staff was extremely nice and helpful. Very nice place to stay to rest. It was clean and comfortable and has everything we needed.

clean and comfortable

Breakfast good but no other meal options

Nice service, very clean, free parking. Worth it!

it was a crime........ no poeple there.....only much codes are nessessary......codes numbers and so on....i cant get in there...maybe wrong codes...i had to go to another hotel.........no poeple THERE

it was a crime........ no poeple there.....only much codes are nessessary......codes numbers and so on....i cant get in there...maybe wrong codes...i had to go to another hotel.........no poeple THERE

Easy check in, friendly staff, clean

I booked a double bedroom, but on check in was told they only have 9 double bedrooms and they are the first ones to go. So don't be surprised if instead of two beds you end up sharing one bed with your friend.

Easy check in, friendly staff, clean

I booked a double bedroom, but on check in was told they only have 9 double bedrooms and they are the first ones to go. So don't be surprised if instead of two beds you end up sharing one bed with your friend.

Stayed for England's euro 2024 game in the Veltins arena, Good bus connections to Recklinghausen and Gelsenkirchen, staff although they didn't speak much English were friendly and the place was clean and tidy.

Need tea and coffee facilities in the room as there's only a McDonald's nearby unless you want to get a bus further afield. Need more than one pillow on the bed.

Self check-in, free parking, close to the location I needed to be, quiet

The rubber seal underneath the shower door needs replacing.

Clean rooms and facilities. Staff was super friendly and helpful. It's possible to enter also late at night with the room keys.

Unfortunately, the mattress was a bit too hard for my personal taste.

Clean rooms and facilities. Staff was super friendly and helpful. It's possible to enter also late at night with the room keys.

Unfortunately, the mattress was a bit too hard for my personal taste.

Run for your life

It was extremely costly to the point that I had to cut short my vacation. The overall experience was unpleasant and uncomfortable. I now comprehend the drawbacks of a 3-star hotel.The staff were rude and didn't speak English.The room was tiny, basic, and lacked adequate pillows and a duvet. There was no kettle, and even drinking water was unavailable.The vending machine has been empty for ages , so if you didn't bring essentials, you risked dehydration. No restaurant, and the breakfast was both basic and expensive.The hotel's appearance, inside and out, was subpar, as was its location. The images provided are highly misleading.I strongly advise against staying here; living in a tent on the street would be a better option if you had to choose!

Self check-in, free parking, close to the location I needed to be, quiet

The rubber seal underneath the shower door needs replacing.

Budget Hotel well organized, simple but good. You get what you expect. Bed was really good too. Parking was convenient. Great for a short stay and business trip.

The bed was comfortable

The staff is not well to the guests need. Booked a later check out (after a long duscussion) got a wake up call at 10:30 to leave ?!?! No sorry or any other form of excuse. You should hire people who are trained in this sector

A disappointing hotel - the only advantage was proximity to my business.

At the risk of sounding like a complainer or moaner there were several points:No proper restaurant although this was advertisedNo bar - only a snack barRoom was not made up as I was informed it would only be serviced if ai was staying more than 1 week?Plastic cups in the room - No glassware - Not on - I travel internationally a lot - for the price it was a disgrace.Would definitely not go there again or recommend this accommodation.

Very disappointing place to stay in the middle of nowhere. Much like a UK travel lodge, but worse!Thankfully we were being met by German friends who could take us elsewhere.Rooms were very basic. We were part of a group of 5 and had nowhere to meet except for 2 chairs plus a computer chair in foyer. The bar didn't open until 6pm, so despite having a seating area, the doors were closed. We didn't get an opportunity to use this whilst staying.Breakfast was awful! Booked this at 15euros per person then told we had 10 minutes to get it as the assistant had to clear it all away. We were the only people in the breakfasting area. Granted the girl did let us sit an extra 15 mins, but then asked to clear up and leave.The scrambled eggs were few and looked disgusting. A choice of cold meats and one cheese (I'm veggie). Some fruit, bread, yogurt, tea and coffee. We had similar in another German hotel in Dusseldorf the day before for same price, however had much more choice and was more appetising and appealing!Second day we opted for McDonald's which is 5 minutes away. Normally wouldn't go near McD's however their breakfast was far superior and better value.On check-in one girl with long dark hair was very nice, however the other girls were pretty miserable when asking for assistance the other days.Quite a distance from train staton, so was 24 euros for 4 of us in taxi to get here, each way.

roomslocationbreakfastfacilities

location

there was not enough lights in room, unforutunetly.

Very friendly staff

Hotel was amazing and the staff exceptional, the best i have experinced in some time. Will definately be back if we need to go back to Schalke Arena.

Bad

I think they have hidden camera in the room