Kimpton Aysla Mallorca

Rooms, pool, garden, breakfast.

Don’t usually write reviews, but I really enjoyed this stay! The hotel is new, beautifully designed and very comfortable. The staff were incredibly helpful and welcoming, making everything easy. Great on-site restaurants and an excellent breakfast.

The facilities, the spa, the proximity to the tennis courts, but above all the friendly and always helpful staff! They really were always open and did everything for me to feel welcome and very well taken care of.

good quiet location, nice gym, nice breakfast spread, lovely outdoor and indoor pool

cocktails could be better - theyssound great on paper

Had a mixed experience in this fabulous hotel which didn’t seem ready for guests. In particular the restaurant staff seemed untrained and unfamiliar with the menu. On the first night we were served completely different meals to to what we had actually ordered. This was kindly rectified. On another occasion, wine was served from a bottle which had been opened several days earlier and had gone off. This was also rectified eventually but the staff weren’t sure if there was any Chardonnay in the hotel. A bit chaotic . Breakfast was all together different. There was a fabulous selection and everything ran smoothly. Our initial room was changed as we requested twin beds and this had not been taken note of . When we did get a room with twin beds the room itself was good but the air-conditioning did not work. This is not a problem for us as we did not need it travelling in April. !

A small outdoor play gym for kids. The spa area in the pool with the pink floor is very slippery with the slippers provided in the room it's quite dangerous.

The sauna was closed, cockroach in the bedroom, requested a room with two twin beds and they were put right next to each other instead of separate.

EXCELLENT functional Hotel Restaurant open until 10.30 pmVERY pleasant part of the Island

Location, facilities, rooms, spa, staff and restaurants were all perfect!The hotel also provides e-bikes per request for free and there are Tennis and Golf courses 2 minutes walking distance where the hotel helped us to book.

Beautiful hotel, very comfortable and luxurious rooms and grounds. Food was of excellent quality. Staff were extremely helpful and lovely.

Nothing (maybe just having to pay for parking)

- Convenient location- relatively new facilities - best hotel gym ever

- Not enough sunbeds, Life guard more focused on getting out asap than being being part of guest experience; fencing off pools overnight seems over the top - staff somewhat hit or miss

The staff were amazing, Specially camellia.Clean and new hotel. Breakfast.Parking.

AC was too cold and can not be controlled properly by the thermostat.

The staff were amazing and so friendly and personal. They made the experience so much better. The gym is a state of the art gym and we enjoyed the spa facilities. The food was faultless!

The pool opening at 10am was quite late, especially with a toddler but not a big problem.

Great “get away” place, resort retreat concept.Very nice spa, property, breakfast and Asian restaurant, highly recommneded.

All nice, location is bit far from everything

Pool, feel, food

Staff check-in, limited pool times for families

-the staff is all very lovely and friendly. very kind hearted people ! they were super nice to our son & espescially Aitara deserves a shout out for being so kind . -very lovely interior & rooms -free parking

-location isn’t great. there’s absolutely nothing around or to do. you need a rental car to go anywhere -nothing for kids, not even a small kids corner . not the best if you travel with kids -room service wasn’t great: a lot of money 22€ for a cold wrap with smoked salmon & cream cheese ! very limited range of food steep prices of food in the restaurant as well, Korean kitchen which is very special so you only do it once . -massage prices also very steep : 170€ for one hour :-/. plus capacity is very limited as a lot of outside people come to the spa and fitness -limited breakfast buffet , prefer to choose ourselves instead of a la Carte -no heating in the bath room so it stays ice cold , also very slippery marble floors so very dangerous again with kids

Very comfortable room. Lovely breakfast. The gym/spa facilities are excellent.

New, clean

Air condition did not work properly

Nice architecture, nice interior design. Friendly staff at reception

Service and food was more like a 3 star hotel! Service was very inactive on breakfast as well as dinner. For example for dinner with my 60 eur entrecôte I got cold French fries

Its cosy and nicely done. For someone who wants to play golf it’s amazing after if I would come and visit Mallorca I would not come into this hotel I believe. Only for golfer and tennis player!

Missing some personnel staff to work. The room service is missing staff as well. Need to be more reactive and ready. Missing personnel at the swimming pool to serve client. Nobody came to ask if we need water or anything. Should be someone always taking care of the client at the swimming pool for such a quality ranking stars ⭐️

Amazing gym, hard to believe this gym belongs to a hotel. Its more like a massive fitness chain size gym which is great, tennis as part of the compound, clean rooms and nice friendly starf

The food at the restaurants is good but needs more variety.