Jerusalem Hotel

Friendly staff, great location

Shower drain

Splendid! Everything about this hotel is magnificent... the staff is extraordinary, the rooms beautiful, the service impeccable. I will never again stay anywhere else in Jerusalem.

This is an extraordinary hotel. The staff are kind and caring, the location perfect, and the experience astounding. My highest praise.

The location was great. An old building that was maintained. The food was really good and the staff was accommodating.

The bathroom in the room.

The location and the rooms were wonderful!

Food was limited, rooms small.

I like the place because I love a place with history, and its very convenient, its like a hotel and museum.

I really liked the room—the overall experience was great. A couple of small requests for improvement: it would be nice if water and an extra glass were provided when we enter the room, and during breakfast it would be great if some of the food items were warmer. I especially loved the coffee.

location, building itself, staff and food. great shower.

Beautiful rooms! Breakfast was delicious. Across the street from the garden tomb and very close to the Damascus gate into the old city. The staff were so kind and helpful with any questions we had or helping us book taxis, even when one of our guests arrived in the middle of the night.

Owners were very helpful, food was fantastic and the rooms had all the amenities that Americans love.

Management and staff went above and beyond to provide comfortable lodging, and to advise and help us organize local activities. The hotel is exceptionally well located for tourism in Jerusalem and beyond, including nearby bus/taxi/light rail/rental car access, not to mention a 5 minute walk to the Old City. Rooms are unique and quiet. Breakfasts are superb.

The owners and staff and decor

Beautiful family-owned property with wonderfully decorated rooms. Amenities were plenty. On site Garden Restaurant has exceptional food and drinks (you won’t want to go elsewhere). Location is minutes from the Damascus Gate— an excellent location to explore the Old City. More than that, the owners and staff are the kindest people you will ever meet. They kept us safe and comfortable during the initial days of the Iran-Israel war. Definitely worth returning to.

This place was absolutely the best. The ownersand their daughter in law were the nicest people. The food was EXCELLENT!! We had dinner there twice while in Jerusalem. The breakfast was perfect. We had 2 tours that left early in the morning causing us to miss breakfast. We let the host know the night before and they prepared a to go bag of breakfast for us to take with us. We will stay here every time we are in Jerusalem.

The rooms were impeccable, the service was excellent, the lobby area quickly became my fav place to hang out in east jerusalem, everyone felt like one big family. And it’s a 5 minute walk from the old city and the bus stop. Can’t recommend this place enough. Will be staying here again next time I’m in town

The hotel staff is very helpful. The restaurant in the hotel was reasonably priced with excellent meals. While the room I had was not very big, it was comfortable. I would definitely go back there the next time I tour Jerusalem.

Absolutely EVERYTHING went SUPER WELL.Location, room and breakfast were excellent. Aya, the young woman, manager at the restaurant is a GEM, she made breakfast time a fantastic experience beyond the food.The owner of the hotel was very personable, kind, wonderful! He responded immediately to our requests and questions. We felt very cared for. It was a pleasure to stay at Jerusalem Hotel.

We loved the old-world charm, the Palestinian cultural touches, the great breakfast and the restaurant. We decided we could easily eat there every night, and we just might do that on a future visit! The staff was very helpful and kind at all times. This is definitely a place we would stay again. We chose it due to the character and the location near the Garden Tomb and the Old City, but it has even more than that going for it. If you're looking for a comfortable hotel with a decent price and good local food with welcoming staff, this is a great choice.

The inner hallways/seating areas and stairwell were a little bit cluttered, but that didn't detract so much from our overall opinion.

The rooms were beautiful and the hotel was close to the Old City. Reception were very helpful. There are great options available in the restaurant and lots to watch on the TV at nighttime.

Location is very close to Old City of Jerusalem, Food is great and room is very clean and comfortable.

Breakfast had the basic stuff but not more than this. Location is very good; a few hundreds meters north of Nablus Gate; near the Garden Tomb. Room was large and large bathroom.

More vegetables and fruits in the morning.