Pamukkale Whiteheaven Suite Hotel

White Heaven Hotel is a wonderful family business. Staff and his family and friends take great pride in the hotel and strive to make their guests feel at home. The team is very attentive to take care of the guests needs.

The warm hospitality of the staff. Excellent service!

Far from the airport.

Spacious and clean room. Very helpful staff. Good breakfast. Fast Internet. Can see the hot air balloon in the morning from room.

Clean big rooms. Great location

Breakfast was only fair compared to other hotels in Turkiye.

The staff were wonderful. The breakfast was the best Turkish breakfast we had on our trip. It was quiet and close to everything. We wished we had one more night to stay there.

It was close to where we visited

Too many souvenir items in the lobby. It feels like a store instead of a hotel.

Short walk from the cotton castle, very spacious room, kind and helpful staff, and incredible breakfast!

The hotel has a special location to enter the terraces because just a few blocks away there is an entrance where you can pay the tickets very easily and you don't need to enter through the entrances where so many people go up. You don't need to use a car, you can walk to the entrance of Pamukkale. Breakfast is very good.

The only thing I would add is more lighting in the bathrooms. They're too dark.

EVERYTHING! Customer service superb! Ali and his brother were so welcoming, friendly, and accommodating. Rooms and bathrooms were very big and clean, beds very comfortable, high quality mineral water in the rooms. Breakfast was fresh and tasty. Location was walking distance to everything in Pamukkale. Would highly recommend the place.

We loved everything about the hotel, the location, the very friendly staff, the clean and big rooms, the pool, the big turkish breakfastSpecial thanks to Ismail and his nephew Ali. Both took special care of us and spoiled us

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Very centrally located. The staff was friendly and attentive to detail. The breakfast was one of the best we had on a 10 day Turkey trip! Super fresh ingredients! Highly recommend this spot.

Everything was good

Beautiful room with comfortable beds and nice touches like a refrigerator and kettle. The rooms are nicely updated and we slept very well. The staff were very kind and arranged a hot air balloon ride. When my daughter wasn’t feeling well, they offered to cook rice to settle her stomach. Parking was right in front of the hotel and the pool was lovely. Would absolutely stay again. Highly recommend!

The friendliest staff in the world. The manager was excellent and went above anything to satisfy your stay. Amazing breakfast setup.

A little out of date, but good for Pamukkale.

The location of this hotel to the center of town, and the focus tourist attraction of the terraces, is excellent. The pool and surrounding areas of the hotel were delightful, and the rooms were large and comfortable, but it was the host (owner) who made our stay so special. It was like he had welcomed us into his home. The breakfast was a none-ending array of food that satisfied all the taste buds.

Not a thing

The rooms were very spacious, the beds were very comfortable, everything was clean, lovely views with little balconies. The bathrooms were large. It was a delightful stay. The staff was very hopeful and kind and they had a lovely swimming pool.

Hotel is a family-run business which immediately places a large emphasis on making their guests feel comfortable and right at home during our stay.Ali and his team made a great experience for us and their hotel is decorated in a very beautiful authentic Turkish style design. With wonderful Turkish Lamps lighting up the whole compound and also in the rooms. Ali also runs a travel company so he was very insightful in sharing with us recommendations for our stay at Pamukkale. The location of the hotel is very convenient and near the main attraction of Pamukkale, which is the Hierapolis attraction and the thermal pools. They dropped us off right at the gate of the attraction, so transport was not a concern for us. What we appreciate the most, is that because we were not with Tour Groups, the initial plan was to walk back to the hotel through the thermal pools (there is a path). However, bad weather struck and we were 'stranded' at the attraction as it was too windy and slippery to walk down the pools, and we had no transport arranged back.Thankfully, Ali and his team were just one whatsapp message away and immediately he dispatched the Hotel Van to pick us up. Something which we are really grateful for. We definitely felt like part of the family, enjoying wine at the hotel lobby and conversations with the staff. Our best meal in Pamukkale - OBA Grille Time, was also a result of the recommendation of Ali and Team. If you're going to have a stay in Pamukkale, Whiteheaven Suite Hotel is definitely the place to be!

Best hotel in the area. Family run and they are so kind

Nothing. It’s on the main road but it doesn’t matter

Large room, excellent imfrastructure, very nice staff.

The staff were excellent = very helpful, friendly and flexible. Great Turkish breakfast and very spacious room.

The Hotel was great but Pamukkale thermal pools were all dry which was disappointing.

The man at the front desk took good care of us and even arranged transportation for our next destination.

The proximity to Pamukkale and it’s room size.