Hotel Fontebella

Excellent position.

It was disappointing that the garden was not open. As it was a hot, sunny 28 degrees this would have been much appreciated as Assisi lacks outside space where you can sit to relax following a day of walking

Hotel is beautiful and has a great breakfast included!! The staff was just ok didn¿t seem to want to talk to us but maybe it was a language issue. Kitchen staff was so sweet and friendly in the morning

Bathroom are small but nice!

This was my third stay at this wonderful hotel. The first stay was 16 years ago and I requested a room looking out to the countryside of vineyards and olive trees, and our room was beautiful. Thank you again for reserving our rooms with 180 degree views as they were perfect. Fabulous staff. As we had two small babies, a 1 and 2 year old we needed warm milk in the morning and at night. The staff happily provided us with milk for the children for which we were so grateful. The breakfast area and extensive choices of food were magnificent. The view from the breakfast room was spectacular. The hotel allowed us to drive up to the front door and unload our luggage which was very helpful. This hotel has the Best location to visit the cathedral and shop.

There is nothing I can think of to improve on.

Location

Air conditioning controlled by staff. Refused to turn on when asked. Restaurant was awful. Food/coffe cups ran outBathroom had high tub to enter

Location was great.

I was in an older room with an oddly sunken tub and rigged shower that got everything wet. All my friends were in updated rooms with views that seemed much nicer.

Beautiful hotel, lovely accommodating staff, clean charming rooms, and breakfast was ample and delicious

Everything was amazing. No complaints

It is the second time I stay at this hotel and it is superb except for breakfast.

Breakfast has room to improve considerably in all aspects of the food. It is very basic and not great quality at that.

Location, cleanliness, friendly staff

Breakfast with limited options

Great location, beautiful views, friendly staff.

All was great!

Nice location, views and food options.

The AC wasn’t very strong, which makes the rooms feel hot in the summer.

The front desk was very friendly! Very close to great restaurants and the view was splendid!

Notbing!

Lovely place, easy to reach, close to the city walls, with separate parking near the hotel.

The staff was exceptional. We were met at the door and assured with parking (right outside the door) and luggage. The views were absolutely outstanding and made for a refreshing and relaxing stay! Not one but two restaurants are on the property - one is quicker service but very good; at the bottom level is a Michelin starred restaurant providing a dining experience that we are still talking about! We would choose this hotel again for a future stay!

The only negative was visible mold on the ceiling of the bathroom and the top of the bathroom’s window alcove. My wife is super-sensitive to mold and this was a bit of a problem.

The view from the small window in our bedroom.

Unflushed and dirty toilet not cleaned from previous guest! Air Con not working (until May apparently), room generally grubby, staff unhelpful, parking advertised but in reality you have to be very very lucky to get one …. General public car park difficult to find and not an easy walk with luggage. Breakfast appalling, horrible coffee, stale cakes.

The staff was very kind and helpful, the receptionist, the bar tender and the service at the breakfast.The room facing the valley was adorable, the room very comfy and well organized. The bathroom was large and with a beautiful shower

The breakfast .. it was like entering another hotel, it was cold, old and cheap furniture and not at the level of a 4 stars hotel and not in line with the rest of the hotel.I found the choices quite limited, the scrambled eggs were not cooked enough, the ham slices were floating on a bed of fat, so do the beans. The breakfast was the only thing disappointing in our stay.

great location, charming ambience, friendly staff.

pillows very uncomfortable- minor detail!

The location is great. The hotel has an excellent view. The staff were amazing, kind and very helpful. The moment I got in the room, I realized that it was not clean. I immediately informed the reception however came back hours later to see the room almost untouched, unfortunately. But thankfully, the lady in the reception was very helpful -she even tried to get things in order by herself even though that’s not her job - eventually, she managed to get one of the cleaning ladies to get the job done so many thanks again, even though I stayed only for one night.

Go for double/larger rooms if it’s not a one-night stay. It could be because mine was a single room, the bathroom was so small and uncomfortable - you’re practically taking a shower in a small cabinet.

The view from the room was absolutely amazing! Room and toilet were clean. The staff were so nice and helpful. I liked the breakfast as well. Overall I recommend the hotel however it was not perfect.

I don’t know about other rooms but I felt like our room required general remont - walls were scratched, the bath tube old. The decoration in the room were not worth 4 stars.

Best quality of this hotel is the staff they were helpful, proactive and very effective.

Breakfast has a lot of rooms for improvement and overall hotel could use a renovation.

Perfect location in the middle of town to see everything in Assisi.Staff were excellent. Had room on top floor with wonderful views over Umbria. Also rang previous day to book a place in the car parking area next to hotel which was great. Had an excellent 3 course tasting menu for supper. Quite expensive but worth it. Beautifully presented and served. Very comfortable bed and good sized room and bathroom.

Television in room was very poor. No international channels, small screen and no way of ‘casting’ from iPad onto screen.