Aparthotel Moon Dreams Atlantic

Pros +

• Clean and comfortable apartment with nice big balcony. Absolutely fantastic breakfast for a little extra. Close to beautiful walks to most stunning beaches and everything you need very close without being mega commercial.
• Great breakfast! Really good selection with something to suit everyone. The room was nice and clean and great to have a little kitchenette. The staff are friendly and really happy to help. It was in a good location and there is a bus to and from the airport nearby. The pool was big, but also freezing.

Cons -

• One staff member was very rude to me on at least 3 consecutive occasions, on different days. She was managing the breakfast hall and as Im not able to eat a huge breakfast in the morning I squirrelled away an apple, orange and a couple of biscuits for later. She saw me and told me I wasnt allowed to take food out of the hall (despite the fact that so much leftovers goes in the bin ). I said ok and sorry. The following day after being told, I had zero intention of taking anything out of the room, but the woman (Eva) told my friend she was worried that I would take food away. I approached Eva to apologise (in Spanish) for taking the apple and biscuits the previous day, and to assure her that she did not need to worry, I promised I would not take anymore out. Regardless, she continued to berate me in Spanish telling me again in angry tones that all food must be consumed in the breakfast room. I apologised again. On my final morning I was still finishing my food just after 11 o clock when breakfast officially finished but the staff are still cleaning up until at least 11.30. Eva decided to have another confrontation with me about finishing eating late even though other people had finished after 11 who she said nothing to, and I also saw people leaving the room with extra drinks and snacks for later. I felt victimised and someone shouting I at me makes me feel shaky and anxious. I dont think I did anything really wrong to deserve such treatment and the experience with Eva has left a bad impression. I'm utterly bewildered that the hotel has responded basically accusing me of lying, and I absolutely solemnly promise that as soon as I had been asked not to remove any more food from the hall I definitely did not!! Why on earth would I go to the trouble of apologising only to then continue doing the same thing? I was embarrassed that I had upset the woman and determined that I did not want to cause further upset, but regardless she continued harassing me. Truth.
• I would have preferred no music in the pool area, I found it distracting rather than relaxing.