Hotel Combermere

Food

This hotel is not for the senior citizen or even slightly handicapped people. There are two many steps involved in getting to the reception and from their getting to the room and from their getting on to the mall road. Extremely poor accessibility with no railings on very steep staircases for the senior citizen or the slightly handicapped people to hold on to. Wheelchair ramps where available are two step for one person to control. The hotel should clearly put up this information with apps like yours and on their own website. Even if the facilities were okay this day was extremely uncomfortable because of accessibility problems. I will not stay there and I will not recommend to people of my age. The money that they ask for this is on the higher side.

Location

Front desk Staff was rude and uncooperative, breakfast wasn't included and was highly expensive, not worth the price.Please avoid at all cost. Not worth it.

The hotel is built over several floors and has its own lifts to reach the lower town and the upper town. Although this is a little confusing it is very useful as the upper town (with tourist highlights) is pedestrianised and the lower town (with taxis to railway station or further afield) is not.

The hotel has a lot of facilities on various levels but it should market these to its customers. There is a bar/club, a gym, a games room. We found these when we were about to leave.

Location and access with private lift to hotel and to Mall Road. Private and comfortable

Location was great . They have their own private lift for mall road and very cute cafe as well as brewery

The price for tea/milk etc is a bit higher but the quantity provided is also good so no such complaints.

Location

The room was smelling like a toilet, had to request fora air freshener to be sprayed, the room service person said it was because it was locked for a while, does that imply rooms are not cleaned or sanitised be for the guest checks in. The toilets were sub standard, didn’t feel comfortable taking a bath, no toilet paper.

Private lift to mall road. Close to mall road

Access to hotel is completely complicated for someone coming for the first time.

location was perfect and service was excellent

for games like pool and billiard we have to pay. parking is also it there. rooms charges are high they should include parking in it.

The location was ideal and right bang in the centre of the city. Mall road is very accessible with their own personal elevators.

The location was ideal but its a task to get to your room. Its very complicated to get to the room with multiple lifts. The bathroom is sub standard, the fans in the room dont work. overall the property needs a major refurbishment.

hotel was near to Mall roadhave brewery and good restaurant

rooms furniture need a change overbreakfast need more variety, especially fruits, cakes and juicescleanliness required parking was charged

Location of the hotel is perfect.Hotel's private lift makes commute easy.

On checkout date water was not provided in room.

Loved the view and ambience…

Food

Location

Too much confusion about elevators. No signposts

Good location

Room delivered after 2 hours waiting

Excellent location

The steps to climb

Friendly and helpful staff. Great location

Location is excellent

Only one key card for each room, restricted access to elevator

Very good

Very good

Very good