Hotel & Spa Poco a Poco - Costa Rica

Nice hotel, helpful staff. Massage was good and reasonably priced. Breakfast choices were ample. Located near several restaurants. Especially liked how helpful they were arranging tours. I¿d stay here again.

Honestly cannot think of anything negative about this place

Boutique hotel with great service & great location! Breakfast was excellent too!

The beds were quite hard & felt more like box springs than mattresses.

Great small boutiquesh hotel Spa was great

We fell in love with Monteverde and this resort. The people were so welcoming and friendly. At check-in, we were provided a cold, ginger refreshment, which was a nice touch. The gardens were beautiful! Breakfast was fresh and delicious--the breads were outstanding! The hot tub was wonderful for relaxing after a day spent in the cloud forest. Rooms were bright, comfortable and we had plenty of space. And the fire pit was cozy. We will be back!

The swim up bar could have been open longer. I think it closes at 8pm?

We had a great stay. The location was fantastic if you want to be in the center of it all. Downtown was walkable. The staff was friendly and helpful. The breakfast was good. Both hot and cold items were offered. The grounds were beautiful and we even saw a toucan at breakfast. A little slice of heaven.

There was no exhaust fan for the bathroom, so it got steamy in the room after showers because of the humidity. Had to lay towels on the floor so we wouldn't slip. The room was nice but not very big.

We enjoyed our stay at hotel Poco a poco. We had a hot tub in our room which we loved and the room was very clean with good facilities. We organised trips through the hotel which were very good quality. Unfortunately our transport did not turn up for one of our morning cloud forest tours which meant we missed it, however reception helped up to organise an alternative bus to the reserve.

Though breakfast was good food the service you got depended on what time you arrived. If you arrived after a rush you had to chase staff for hot drinks and spoons etc. This was frustrating given the price of the hotel, I would have expected better.

Very comfortable. Only stayed two nights but room very comfortable. Used pool and hot tub one night which was nice after lots of walking. Good restaurants and town nearby

Rooms had a very fragrant air freshener or cleanser - we opened windows for cross breeze

The pool, the hot tub, the staff, everything was great!

It poured but they handled it so well and had. Restaurant on site and umbrellas etc.

Property was very nice and clean with pool, hot tub, short walking path, and restaurant. Staff is very friendly and helpful with planning trips and transportation. Hotel is located close to restaurants, shops, and supermarket. Breakfast was really good!

The room was small for family of 4 with two full sized beds and little space for suitcases. Bathroom had very few places to hang towels and wet clothes.Construction noise started at 7AM. Luckily we needed to be up early for activities.

Beautiful room and grounds. Close to Monte Verde and Santa Elena. Large hot tub, pool and bar where you can meet other guests. Delicious breakfast included.

Room, Location. staff

Well located and comfortable.

Very expensive. Small and not charming room and environment.

Nice breakfast. Staff member Lilly is lovely, as is the masseur.

Room terrible: dark and the two windows both faced onto a wall; room behind kitchen so noise from staff arriving early in the morning whilst they were chattering loudly; chef and staff had little to no idea what gluten free meant; slow staff service for all meals; reception staff (except for Lilly) a bit surly and didn’t know how to compute a room card; hotel campus a bit brown all over and a little dated; zero snacks on offer/possible with afternoon tea/coffee; vague sewerage smells noticeable whilst sitting outside on the deck (at any hour).

Rooms are dated but comfortable, the deck is a nice place to sit and the grounds are well maintained. Central location with many restaurants within easy walking distance. Breakfasts were good.

It promises more than it delivers. It has a very strange layout, some rooms better than others and balconies are unusable as they’re no more than a box. Service is hit and miss at best, food average. I would think there are better places to stay in Monteverde in this budget range.

Pool (with swim-up bar!) and hot tub onsite, and a very lovely garden to walk the grounds. Location is great— Walkable to downtown Santa Elena and restaurants and shopping, although the onsite restaurant was very good. Very close to all of the main Monteverde sights and the staff is helpful and can call taxis if you don’t have a rental car. Very nice shampoo, conditioner, soap, and lotion provided.

The swimming pool isn’t heated so it was a little chilly! Charging to the room was a bit confusing so make sure to carry some form of payment with you if you go to the restaurant or bar.

Some rooms great, some terrible near road and looking at roof. Trail was nice. Reception staff super kind and helpful.

Pool area very dirty and management weird about loud kids in pool. Stressed out bartender trying to manage rowdy kids ruined the vibe at the pool. Hot tub overcrowded and stinky.

Pool was excellent. Staff were great and very friendly. They really made us feel welcome.Food was good and the service was excellent. We needed a refuge after a long day of travel and this was it!

We wish we had more time to spend in Monteverde at Poco a Poco, as the facilities were awesome! We were a little worried that the 'no ac' would be an issue for us as we were there on some warmer than usual days, however, the windows with the cross breeze and the lower night temps made for an excellent night of sleeping on very comfortable beds. We took advantage of the hot tub & pool (ask for the Guaro sour at the pool bar from Pedro - you won't be disappointed), and the kids loved the roasting marshmallows at the firepit, where they made new friends. Dinner at the hotel was good (make a reservation as outside groups come to dine also). The included breakfast was amazing and had a large selection of choices. We had a vehicle, so can't speak to ease of getting to surrounding areas. It was an awesome stay.

Nothing! Our stay was great!

Location, property (trail, pool, jacuzzi), and food were great. Rooms were spacious, clean, and well equipped.

The staff at the front desk was exceptional. Upon my arrival I had concern about my night time jungle walk activity that I reserved but I wasn't sure where to meet. The lady (sorry, I forgot your name) at the front desk called around and found out which tour company I booked with and made arrangement for them to pick me up at the hotel. All the staff were courteous and had big smile.

The room A/C didn't have heater option. When I went Monteverde it was mid December yet the night was cold. I called the front desk and they brought in portable heater which helped a lot.