Al Reem Village Hotel - Managed by Rotana Hotels and Resorts

I added the value of the honeymoon upon receipt and the bill was paid to them immediately, It was very miserable after breakfast on the first day,

A good location. Very quiet and relaxing. Clean and good stuff

Rooms could be larger

The facilities, breakfast and staff as usual were really good as usual and made the trip really enjoyable.

At the start of the trip, i made a request for change in room (with balcony facing on the front) and i didn’t get any follow up regarding the request made until the end of trip.

CleanKids friendlyFriendlyCalm

The place is quiet and very nice. Thanks to Mr. Durga for his support during our stay.

Hotel is far from the attractions at the beach.

Clean comfortable facilities are good pleasant staff are keen

Kind of far

The overall ambience was good. Place was calm and clean. Staff was very good.

Veg options were not available in the menu. Rooms lighting need improvement. Its too low. Need to put white lights for more illumination

I liked the ambience and the view of the pool, and everything was well maintained.

Everything was great, but they should include food with the booking.

The hotel facilities are clean and proper Suitable for family stay

I issued payment booking based included breakfast and dinner. But got surprised that only breakfast accepted by the receptionist and also the receipt showing only breakfast. Which means the offer in booking does not reflect what the hotel offering.I was obliged to stay as it was very late time (night)

The escape from my daily routine or anything reminds me of my job. Swimming pool is large and open 12 hours

one time I called the restaurant and they just hanged up on my face because the staff member want to ask the chef in regard to the food menu that was rude and unprofessional behavior ?

No thing

It’s not worth 5 stars the room smells bad and it’s a very old hotel with no rehabilitation

Amazing pool. Lovely property.

Food was a disappointment. The buffet spread was good the previous time I stayed here. But during my recent visit, it was bad. Not up to the mark.

Location and pool

Room AC, no locks in the toilets

Good hotel calm with clean piscine and excellent food Friendly staff

The room and the lobby were very clean.

The breakfast end time was too early, 9:30 am too early.

The chef who was making the pancakes and eggs, he was very friendly and warm at breakfast. The salad choices and some of the fresh desserts were quite delicious. ( Elements)The room cleaning staff were very meticulous and thorough , even though we had a messy pair of kids.The reception had 2 very accommodating and welcoming gentlemen Mr Sadiq and Mr Hussain, who went beyond expectations to make our stay wonderful, with a beautiful upgrade to a late checkout. A wonderful experience throughout the stay.The room was beautiful, tidy and a very good experience, the jacuzzi was the cherry on the top.

The restaurant Elements was quite disappointing , the breakfast and the chosen other meal was quite underwhelming, the main courses were cold and upon requests of heating went unbothered by the staff on both days of our stay, wish we had a better experience for the amount paid for half board. The tables were dirty and food bits on the posters of the wall , this was quite putting off. The repeated batch of desserts on both days wasn't what we expected as well.

Food was excellent but they need to try to keep it worm especially during dinner. Very special thanks to Nada from reception for her warmth welcome and support and for Ronald and Mahatab from room service for their excellent work in servicing my room.

They were renovating the swimming pool and it was very noisy as I could not sleep during the afternoon

Breakfast was fine. Access roads to property wasn't very good.Old property Toiletries nt very good.

too costly given the overall

Great environment and nice room design Close to individual area

Some hairs from previous customers in room

Villa clean and comfortable, very good services, food at restaurant is very delicious and swimming pool is great.

Nil