Aqualuz Lagos by The Editory

The card keys would not work half the time. The need NEW technology for their door keys. Mag stripes demagnetized constantly. Also very poor signage and terrible automated lightening.

Pool area

Poor housekeeping. Limited breakfast in terms of freshness. Areas in state of disrepair. Not a 4 star hotel. 3 more like.

The breakfast was good.

Massive bug infestation. Ants climbing out of walls and a few larger cockroaches and earwigs made appearances which doesn¿t make for a relaxing vacation.

Clean apartment, serviced daily. Handy location for town and beaches.

Our studio had a kettle, coffee maker and mugs. We had to ask at reception for plates, glasses and cutlery. We feel that these are basic requirements for a week long stay and should be provided as a matter of course.

Plenty of sun loungers around the pool area.

Sun loungers and tables were very dirty, could do with a good clean every few days. Never enough towels available for sun loungers. Found hair in our breakfast on the first morning.

Very nice hotel in a perfect location close to the beach (Ponta da Piedade) and old town. It has its own pool and breakfast was good.I would stay again and recommend to my friends.I appreciate Porto wine available for its guests at the reception desk.

The location friendly at desk and cleanliness.

Breakfast a bit bland the fry could have been hotter and varied

The hotel is big and has a huge potential. The breakfast was good as expected, the pool was big and deep enough. The stuff at the reception and restaurant were very nice and kind.

The hotel is not maintained, the paint on the walls in many places were falling off, at the pool in the water drain area the painting was also coming off, cleaning was done very poor and was even missing, around the pool and inner courtyard. The fan in the bathroom was loud and even though they sent somebody to fix it, the handyman just cleaned the dust of it, but needed either to change the bearing of the fan or to replace it entirely. Therefore, it remained loud.The handrail on the room's balcony was rusty and the paint was old and dirty on it. The room was on the shadow side and had no sun at all. You might check before you reserve that they give you a room on the sunny side.

We loved the pool and the breakfast.

Staff at breakfast never greeted ys , never smiled, like they were never trained on how to do excellent customer service. They seemed tired and overworked or just bored.

The location was good, not in the center but close, and not on the beach but near.

The breakfast was awful, there were very few choices, and with so many people the buffet seemed vandalized.Also the room was big but old and kind of neglected.Our booking was for a double room with breakfast only and for something more than 250 euros per night we felt it wasn't worth the price.Lastly the room we booked was a pool view, but we were on the first floor and in front of our balcony was a big tent or something so we could see the pool only from one side. I would call it a side pool view.

Breakfast is great, plenty of choices.

Mattress was not comfortable and steam room at the gym didn’t work.

LocationApartment size and rooms with balcony

AC was not working Floors not clean Breakfast always the same every day. No variety No parking at the hotel (12€ per day) Pool floor very rough. Easy to injure feet and hands Bathroom old and showers rusty

Great location. Balcony Big pool.

Properties not very clean ,late to clean rooms ,under staffed for house keeping ,gym was excellent, breakfast need more varieties .

Breakfast ,house keeping very late cleaning rooms after 6pm .Need to search for sun bed towels.

Pool and close access to beach

Pool food was ok

We found the hotel to be in an Idea location only a 10 minute stroll from the old and within walking distance to a number of beaches. Our room was spacious and modern with a fully functional kitchen which was spotlessly clean.Breakfast was pretty good, there were more than enough options.The hotel has a great pool and loads of sunbeds and even on days when we went to the beach in the morning there was always plenty left if we went to the pool in the afternoon.

There are a few areas of decking around the pool that could be doing with some repairs

Great location, good breakfast.

Needs updating and housekeeping is spotty.

I booked a room in a private suiteSuperior Suite,We arrived at the hotel after a long 4.5 hour drive, there was a problem with preparing the room key, it could not be coded.We had to wait for a guy from the reception to accompany us to the room and open it for us.This story continued throughout our stay at the hotel, it was a nightmare every time to leave and enter the room.It was written that the bathroom would be equipped with products such as soap, shampoo and conditioner, but in reality the room was not properly prepared.Broken doors of wardrobes and interior doors.It was terrible, they did not agree to a discount for wasting time and disappointing the vacation at the hotel.

Amazing staff, great breakfast and perfect location. Wonderful experience ?

Nothing all was great

Great pool area, lovely rooms and balconies

Breakfast is not great