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About
Ohtels Carabela is located next to Doñana National Park and features an outdoor pool and a water park. It is a 10-minute walk from Matalascañas Beach. Rooms at Ohtels Carabela are equipped with air conditioning and a balcony. They include a fridge and a private bathroom with a hairdryer. The property has 2 rooms that have been officially adapted for guests with reduced mobility. All rooms were renovated in 2023. The on-site restaurant serves traditional Spanish dishes and gluten-free meals. The property also has a bar with an outdoor terrace. Ohtels Carabela offers daytime and evening entertainment programs. Horse riding, cycling and sailing lessons are possible in the area. The hotel also organizes 4x4 excursions to Doñana Park. The Carabela hotel includes a gym. The hotel is also next to a golf course.
24 Reviews
- Cleanliness
- 8.5
- Staff
- 8.7
- Location
- 7.8
What Guests Say
- “Bed comfortable The food was very good, I was not expecting it”
- “Rooms, activities, staff, pools.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Fitness Center
- Accessible Rooms / Facilities
- Beachfront
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double Room
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/4Double Room (3 Adults)
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Double Room (2 Adults + 1 Child)
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Deluxe Double Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Twin Room
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Double Room for single use
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Double Room (2 Adults + 2 Children)
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Single Room
- Air conditioning
- Bath or Shower
- Body soap
- Closet
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What Guests Loved
Based on 24 reviews
Pros +
- Bed comfortable The food was very good, I was not expecting it
- Rooms, activities, staff, pools.
- The Water Slides and the kids pool was entertainment for the kids for many hours. Food was not the best, but was definitely good most of the time and with good variety, just lacking salt here and there, but quickl and easily solved with the manysalt dispensers put available in the dining area. Train to the beach. Bed mattress was good.
Cons -
- The slides swimming pool has a very strict schedule.It was April so I guess some of the amenities were not at 100%The room was not fully cleaned on our first night...
- Game room machines swallow coins
- Too crowded.Small space between tables and chairs in the dining area.Room too small for 2adults + 2kids.1 toilet for 4 people in a 4star hotel??Poor variety on fruits.Gym and Gym Toilets are terrible.Cleaning in some areas of the building was lacking.Maintenance in some areas of the building was lacking too.The Included Filtered Watter Bottles for the meals were often not really well washed. Also plates, glasses and cutlery were not brilliantly washed either...No walkable green areas, the hotel was squished in that place and the buildings feel like don't belong together, for example, to go to the slides and kids pool we needed to cross the hotel's parking lot.On arrival we were not very well received, some bits and pieces were omitted from us and we actually felt that we were being scammed. On first dinner, we ended up spending money on watter bottles that no one told us were paid instead of other water option available for our accommodation type. Also watter related we bought a "reusable" bottle in the reception that were supposed to "allow us to use the refill machines aroundthepremises" after paying we received a regular 1.5l plastic bottle, which, again we didn't need because we had many of those with us.After these episodes in just a few hours we even started to fear that we needed to pay for everything else that was supposed to be included and we were pretty much convinced we had been scammed at that point... Terrible!
Bed comfortable The food was very good, I was not expecting it
The slides swimming pool has a very strict schedule.It was April so I guess some of the amenities were not at 100%The room was not fully cleaned on our first night...
Rooms, activities, staff, pools.
Game room machines swallow coins
The Water Slides and the kids pool was entertainment for the kids for many hours. Food was not the best, but was definitely good most of the time and with good variety, just lacking salt here and there, but quickl and easily solved with the manysalt dispensers put available in the dining area. Train to the beach. Bed mattress was good.
Too crowded.Small space between tables and chairs in the dining area.Room too small for 2adults + 2kids.1 toilet for 4 people in a 4star hotel??Poor variety on fruits.Gym and Gym Toilets are terrible.Cleaning in some areas of the building was lacking.Maintenance in some areas of the building was lacking too.The Included Filtered Watter Bottles for the meals were often not really well washed. Also plates, glasses and cutlery were not brilliantly washed either...No walkable green areas, the hotel was squished in that place and the buildings feel like don't belong together, for example, to go to the slides and kids pool we needed to cross the hotel's parking lot.On arrival we were not very well received, some bits and pieces were omitted from us and we actually felt that we were being scammed. On first dinner, we ended up spending money on watter bottles that no one told us were paid instead of other water option available for our accommodation type. Also watter related we bought a "reusable" bottle in the reception that were supposed to "allow us to use the refill machines aroundthepremises" after paying we received a regular 1.5l plastic bottle, which, again we didn't need because we had many of those with us.After these episodes in just a few hours we even started to fear that we needed to pay for everything else that was supposed to be included and we were pretty much convinced we had been scammed at that point... Terrible!
Nice hotel, staff not very sociable (apart from the entertainment staff). Dinning hall is too busy for a so called 4 sta
Despite being booked on a half board basis, no drinks were included with dinner. On the first night I ordered drinks on the recommendation of the waiter, however at the end I had to pay for the drinks. I accept that not all drinks are included, but I had to pay for water! Not what I expected for half board. Disappointing and will certainly be a factor on whether I return.
The water park, although would have been nicer if next to the main pool rather than having to cross the car park.
The pools open at 11am which is a little bit late and would prefer from 10am.
Room comfortable , staff friendly
A bit dirty and poor entertainment.... Ok for small kids...
excellent food , good staff, excellent facilities
can be noisy due to veranda door seal broken. parking is expensive.
The staff was very nice and the food at the buffet was good too.
First of all, this is not a 4-star hotel. It needs to be repaired, repainted and cleaned deeply. Everywhere you look there is something either dirty or that needs to be painted. Secondly, the hotel is marketed by showing amazing pictures of the water park, but what people don't know until they arrive is that kids need to be at least 1,30 meters tall, and if your kids is 1,25 (s)he is not allowed to get in the park, even if parents offer to sign a document.
the beds were big, they have cable in the room so could watch Eurocopa in silence...Has an excellent buffet...breakfast 10€, lunch and donner 14€...worth it unless you plan on paying the same or more for low quality tapas in the town center.
Old....not a 4 star....the cleaning crew did not clean...only piles the sand in one corner of the bathroom.The shared spaces are Extremely loud....I mean...nauseatingly loud with kids crying and screaming and the children's entertainment person loudly on the mic...I left...with a headache...this is not a hotel for childless couples....not even a little bit..Quite a long walk 25 min from.beach but has a train that takes u hourly.35 min walk from city center....far
Pleasant
The food quality was really poor (especially the breakfast buffet)
Very pleasant stay. Would return to hotel with minor changes made.
Food needs a big improvement. Parking security barrier broken the whole weekend.
Fatima is the best!!!
The mosquitos!
Superb
Exceptional
Very good
Good
Good
Superb
Exceptional
El hotel en general un flipe
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Kids' pool
- Outdoor pool
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Airport Shuttle
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:30 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 1 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note drinks are not included on the full-board meal plan. Please note the water park will be open the 26th of April 2024, if weather is favorable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Laguna Del Sopetón 59-62, Matalasca¿as
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