4 Star Hotel

Altos Hotel

No 85, Street 19 Corner 148, Sangkat Phsar Kandal Ii, Doun Penh, Phnom Penh, Cambodia View Map

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Altos Hotel

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About

Altos Hotel provides flawless service and all the necessary facilities for visitors. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Phnom Penh becomes even more accessible through the taxi and car hire amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the hotel featuring safety deposit boxes.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Altos Hotel , every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. A few accommodations within Altos Hotel offer unique design elements such as a balcony or terrace.Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

40 Reviews

6.2Pleasant
Cleanliness
7.7
Staff
8.0
Location
8.9

What Guests Say

  • “I don’t like anything about this hotel”
  • “Location,air conditioner,staff.”
Show 40 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Hot tub/Whirlpool
  • Airport Shuttle
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Deluxe Double Room1/4

Deluxe Double Room

377 sqft • 1 King

  • Accessible bath/shower
  • Accessible toilet
  • Accessible vanities
  • Adapter
Deluxe Twin Room1/4

Deluxe Twin Room

377 sqft • 2 Single

  • Accessible bath/shower
  • Accessible toilet
  • Accessible vanities
  • Adapter
Superior Twin Room1/4

Superior Twin Room

302 sqft • 2 Single

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Adapter
Executive Suite1/4

Executive Suite

431 sqft • 1 King

  • Accessible bath/shower
  • Accessible toilet
  • Accessible vanities
  • Adapter
Superior Double Room1/4

Superior Double Room

302 sqft • 1 King

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Adapter

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.2
    Pleasant

    Based on 40 reviews

    Location

    8.9

    Cleanliness

    7.7

    Staff

    8

    Overall Quality

    7.2

    Pros +

    • I don’t like anything about this hotel
    • Location,air conditioner,staff.
    • Clean in good location

    Cons -

    • I don’t like everything
    • Not hot water. No soap.no breakfast
    • Hot water not good, shower in bath was dangerous, safe did not work, no breakfasts available
    Business Traveler (6)Solo Traveler (12)Traveling as Couple (9)Family with Young Children (1)Family with Teens (1)Senior Traveler (5)Group Traveler (9)
    1Verified guestPosted on: 7-26-2025

    I don’t like anything about this hotel

    I don’t like everything

    7ThierryPosted on: 5-4-2025

    Location,air conditioner,staff.

    Not hot water. No soap.no breakfast

    7KevinPosted on: 1-12-2025

    Clean in good location

    Hot water not good, shower in bath was dangerous, safe did not work, no breakfasts available

    5RlPosted on: 1-7-2025

    The rooms are spacious and the location is well centered.

    The hotel needs renovation. The bathrooms feel old, and the inner corridors also feel super outdated and dirty. The Wifi quality signal was poor.

    3MoePosted on: 10-18-2024

    I like nothing about this hotel. The only good thing is that it is within walking distance to the riverside.

    The staffs were not professional. It looks more like a motel. The room is not clean. Full of coachroaches. The bed sheet is itchy. It does not worth 27USD a night. And I just saw disposed saniraty napkins in a plastic bag just out the door not far from my room. The carpet in the corridor is worn out, dirty and mouldy.

    7RobertPosted on: 7-4-2024

    Clean and spacious - comfortable bed and good wifi

    Shower in bath with no shower curtain Public area looked tired and dated

    1NURUJJAMANPosted on: 6-12-2024

    The location of the hotel is good, that's the only plus point

    There is no responsiblity from the staff here, AC problem in every room, I have complained many times, but no one cares.

    3BastienPosted on: 2-7-2024

    Clean , Mattress was fine, room size was good.

    Safe was broken on arrial, had to change roomStreet is noisyWater temperature takes over 2min to change from cold to burning hot, and then stuck on burning hot for another 2min etc. very very annoying.

    6RonaldPosted on: 1-29-2024

    The common areas were a little worn/dirty. The rooms were clean and well appointed. The first night we could not sleep due to loud bar across the street. They moved us to a quiet room for the second night

    noise from outside.The 'swimming pool' was a large tub in a gloomy room behind the lobby.

    8AaronPosted on: 9-11-2023

    The room I had was on the corner so it was very spacious. The room was renovated and updated with a modern touch. The bed was comfy.

    The a/c didn’t work the first night. It was hard to sleep. They were able to fix it the second night so it was more pleasant. We had reserved two single queen bed rooms but they put us into 2 separate 2 beds room. They were only able to put one of us in the right room. Late the second day they finally was able to get the other room for us.

    6MarcPosted on: 8-2-2023

    Decent location and staff, guests welcomed

    Room was basic, water warmish at best and little pressure, sockets not all working properly

    7RafidahPosted on: 10-7-2022

    The bed and room. Spacious and comfortable. Location very near to my office. Channa, the front office waa friendly and trying to help me with the ironing issue as they dont have it in the hotel.

    The room service. They never make up the room for all the 4 days i was staying. I did put up the sign to make up room, but never did. The hotel is more like a 2* hotel, not 4*.. they dont have ironing in the room. So if you come for business trip, bring ur own.

    3AlfredoPosted on: 5-21-2022

    I like the departure !!

    Let's clear something out this place is not a four-star hotel. It is lucky if it makes a two-star.. The bar was not open and the restaurant is not for a western person. The cable TV did not work and even if it did work the channels were no English speaking channels .The wifi barely worked, the manager was very annoying constantly following me asking me what going to do that day. Just do yourself a favor and just don't stay here !!

    7VillaPosted on: 4-26-2022

    Comfortable

    Noisy from other floor you can hearand the charges rate should includes with breakfast

    9RichardPosted on: 2-25-2022

    Good value . Great location. staff were excellent, especially Chanman.

    5SophannaPosted on: 5-27-2024

    The room style is very good.

    Air-conditioned is not cool, No hot weater

    9MhPosted on: 1-16-2024

    Helpful staff and clean room

    7KennyCHPosted on: 10-11-2023

    Location

    6WilliamPosted on: 11-19-2022

    location

    no hot water

    7SotPosted on: 7-17-2022

    clean room

    Room door is noisy when closed

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Kids' pool

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible bathtub available
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • No Smoking Rooms/Facilities
    • Flashing door knocker available
    • Refrigerator

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren are not allowed.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Managed by a private host

    Location

    Altos Hotel

    No 85, Street 19 Corner 148, Sangkat Phsar Kandal Ii, Doun Penh, Phnom Penh

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