Joy Hotel

Near with my customer and Convenient travel

There is no bidet spray and have more cockroach.

Location was fine. The shower was hot and had great water pressure.

The whole building smells like cigarette smoke unfortunately which we didn’t enjoy. It would’ve been nice if anyone at the front desk spoke English. TVs only had Chinese channels.

Large room,very quiet and soundproof.

The staff including reception, cleaning and management where all very pleasant and helpful.

The location is a bit further out than I would have liked so tuk tuks everywhere where essential. My room although nice and big had a serious problem with cockroach infestation. After the first few nights I'd seen them and could here them moving around. I asked for my room to be cleaned and after just one more day they returned. Upon arrival (I stayed for 4weeks) I was told I had to pay $300 deposit upfront in cash! I wasn't prepared for that and they then informed me that I would be charged for electric and water during my stay. Ok but these things should have been made aware of at the time of booking. The room had no towels and no toiletries of any kind and in order for your room to be cleaned you had to tell front of house otherwise, nothing.The walls are literally paper thin, you can hear everything from the adjoining apartments....and I do mean EVERYTHING. Beware of this as I had many nights that I couldn't sleep til after 4/5am.

Staff very friendly and easy to communicate with during our stay. Location close to shopping, restaurants and quiet room. Excellent AC and bathroom clean with hot water and pressure. Large room with good lighting.

Bed somewhat over firm, also no room safe or refrigerator in room or clothes hangers

The room was very large and perfectly clean. More importantly it was high up from the street and was soundproof why it was very quiet.

it was a clean comfortable room. If you don’t care about facilities, definitely stay here! A/C worked great, WiFi was great, room was quiet and modern and clean. I actually enjoyed it, even without all the facilities. Great price to! Located right next to a mall and grocery store and all kinds of stuff not even a 5 min walk away. Just the room itself was way better then most hotels I stayed in for $50 or less a night.

If I’m nit picking, No restaurant, no pool, no gym, view not the best. But who cares great stay for the price. Again Mall just across the street, take sky bridge and leads you right into it

I am very disappointed, I trust Booking.com rate but this time I am really disappointed

I request no smoking room, but the room I received is really horrible with very strong Cigaret smell. I can hear people using toilet upstairs very clearly … bed sheet very strong smell… direction room is unclear. My room is 8635 but it’s in 5F and the elevator is number 6 … very crazy system… staft only speak local language, I take almost 30mins for checking.

I can't say enough good things about this place. Way above the average of hotels at the same price in the city. The woman who check me in at night did not speak much english, but she was very kind and made her best effort to welcome me. The room was spacious, very clean, and super comfortable, with a big bed and very good pillows. Everything looked quite new, and the decoration was also modern, with two chairs and a table. Great value for the price. I would definitely stay again and would recommend anyone to go there.

Nothing I can think of.

room size, sound proofing

no bar fridge

All the facilities work very well. The windows have double glass, something perfect to avoid noise from the street.

Everything is very good at Joy Hotel.

Pleasant

No have WIFI

Good

increase staff lable

love the room and decorations

Bad

Superb

Good

Exceptional

Very good

Good