JR-EAST HOTEL METS TACHIKAWA

Location

Location

Small room

Location convenience, cleanliness

Great location at Tachikawa Station with quick access to the JR ticket gates. Newly refurbished interior and it looks great. Plenty of room for luggage with space for storage beneath the beds. Wonderful staff…polite and professional at all times. Multiple food and shopping options just steps from the hotel. There is also free coffee in the lobby.

Only one elevator goes to the first floor during late night/early morning hours.

The location, the cleanliness, the friendliness & helpfulness of the staff

Great breakfast offerings at different location. Selected one with pastries and for the money got a quantity of pastries. Expected to get fewer, but prices quite affordable which allowed for more plus an orange juice.

Rooms are quite small for the price

The location is amazing. Easy access to shops and train rides.

I had a bed bug problem and didn’t resolve it. someone’s food waste was placed under the curtain during all our stay. This hotel has changed since I stayed a few years ago.

Really directly connected to Tachikawa station. Many eating places around (lovely bakery just downstairs). Staff were very helpful even when some had issues with English (they always tried their best). Some said the room was small but my room had enough space to put 2 luggages (I asked for an extra luggage rack). It wasn’t “spacious” in that sense, but definitely not as tight as many other Japanese hotels we’ve been to. Amenities provided were pretty good (Pola toiletries and even bath salts!). The room had an electric kettle and hairdryer. You take the tea and drip coffee bags from the lobby. There is also a simple coffee machine in the lobby. Room was clean and comfortable… we had a good stay!

The beds were too soft for us (middle-aged Asian couple who enjoy firmer beds). The duvet was thick and comfortable but slightly too warm for us as the weather isn’t that cool right now (21-25 Celsius). Oh, and I did not see a safe in the room.

Clean. Perfect location. Quiet. Specious

Need coffee maker in a room. there’s a coffee machine at the lobby. However, it is sometimes crowded

It was clean and the location is very nice.

The room was a bit humidified.

Fruit sandwich breakfast was wonderful‼️‼️Location can’t be much better.Lady’s room was excellent idea!

Nothing!

Clean room, reasonable price, good access

Location was very convenient, just at the train station. Though it was right at the station, it was quieter than expected. Facilities were nice with bath tub and space to manuver in the bath room and bedroom.

I hope the room can be brighter. It was slightly dim at the desk which made it hard to work at night.

General cleanliness, smart appearance, friendly and helpful staff. Availability of free, good, coffee

It would be nice to have breakfast available in house.

very conveniently located. just above the station.

rooms were small and dated. but for the price, it was worth it.

Great location

This is my 3rd visit the past month. I gave a very good rating for this hotel except for this trip. I have no idea how I got to book a smoking room (floor). I could not have it changed. It was not a pleasant experience. I had no idea smoking room still existed. I probably booked online without noticing.

price & location is excellent

DO NOT PAY FOR BREAKFAST. they simply convert your 1000¥ into a voucher that’s equal to cash for use at a bakery outside the hotel. Plus, you lose your money if you breakfast cost<1000¥.the shower’s water temperature was DANGEROUSLY out of control. burned my shoulder and chest.

easy access to train station

No parking and loadings for baggages

excellent location

a bit pricey and they gave us smoking room

We lived in Kunitachi for 3 years, traveling bi-weekly to Tachikawa, so it was a thrill to be back! Thank you for being so central, and for securing a non-smoking room. I would love to come again with my husband!

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