Selectum Luxury Resort Belek

Location and beach

Pool was not heated or heated very little. The lack of shellfish/seafood at dinner at buffet

Pool , beach and water park

Services, activities, kids club, room service and food

Big rooms, good cleaning services, nice cocktails

Musty smell in the room, bathroom was quite worn down, outside bars were dirty, crowded meal service

very good food, excellent indoor pool, very good Wi Fi

they gave us a room without a balcony, even though our reservation was for a room with a balcony. they didn't even apologize, but tried to convince us to stay. after our categorical refusal, the next day they gave us a room with a balcony. in certain places in the hotel - on floor -2 there is an unpleasant smell, the same is true for the rooms on the east side of the hotel. the beach to the hotel is not maintained and clean, in the morning the sunbeds are dirty and damp. the general areas of the hotel are not lit well enough. in general, the hotel uses quite intrusive and bright colors.

Size of the rooms, variety of pools, the beach, the fact that there was always an open restaurant, the 24/7 bar, the quality of the drinks.

Parts of the hotel look old or not regularly maintained or cleaned, like the carpets or elevators.The rooms with sea view are also facing the scene where most shows take place. That means significant noise until midnight. If you want peace and quiet, don't chose such a room. It should be made clear during the booking process.

With the kids, 2 and 5, it was a rich experience with the sea access, big swimming pool with a shallow part, aqua park and kids club, and the fun atmosphere all around while being just as accomodating for the parents. so 10 out 10 for that.

I think its a culture thing but smiles don't come easy, which make the "special great" where you sit in the lobby and they come to you with the papers is not too special nor meaningful as it felt forced.I tried the sport activities at the beach and i also tried the photography service near the swimming pool, both were "outsouced" parties and were below expectations and would NOT recommend them esp that the hotel doesnt seem to help inresolving any issues claiming they do not have any influence over their operations.

I spent a wonderful vacation with my family at Selectum Luxury Resort, and overall it was an excellent experience. The resort offers top-notch facilities, outstanding service, and great attention to detail. The food was delicious, varied, and of high quality. The beach and pools were beautiful and well-maintained, and the décor throughout the property was luxurious and tasteful.The Aqua Park is absolutely fantastic – fun and safe for both kids and adults, and definitely one of the highlights of our stay.A special thanks to Amir, one of the staff members, who was extremely professional, helpful, and always smiling – he truly made our stay even better.The only point for improvement would be the room conditions – they could use more maintenance and attention, especially when it comes to some of the facilities and the air conditioning.Overall, it was a great stay and I highly recommend this resort for families looking for comfort, fun, and relaxation.

Staff food and resort cleanliness.

Side sea toom view had garbage and reconstruction view. Upon my request to upgrade the room I was switched to the side where the AC of the hotel was running all day making noises + the garbage outtake was on that side. Completely ruined my vacation views and plans. Regardless of the booking amenties for Golf courses with additional charge, upon my request the resort said they could not provide any assistance.

Super quality of service rooms, food

Late check out wasn't possible

Great clean property, the pools are super clean and the restaurants selection is great. The kids club is also very clean and the staff and reliable and friendly.

The food selection is endless, yet I found some food a bit oily, maybe the chef to reduce the oil a bit in the food.

High level Hotel in all senses! We had a great time! So professional al the services and and so kind staff? Specialy our assistant Sebiha,Handan who make us feel at home☺️ Great food and entertainment every day all day!

The staff were so welcoming, made you feel right at home. They were very attentive to all your needs and you were informed daily of the activity programs. Samet and Sabiha were excellent, so helpful and kind

The corridors could do with improved ventilation, as they were a bit warm

It was our second stay in this hotel.The accommodation is perfect for kids. We stayed there with kids from 1 to 8 years old and they enjoyed it. The activities (swimming pools and kidsclub), the food , the environment (even if the hotel was full it wasn't crowded around the pool or in the domain) was nice.

During the cleaning of our room, one of my earbuds went missing. Although I believe this happened inadvertently, what has upset me the most is the lack of any apology or acknowledgment from the staff. The absence of any form of apology or accountability is troubling.Additionally, I was able to track the earbuds to the laundry room before losing all signal. This has made it evident that the earbuds were indeed taken during the cleaning process. This experience will undoubtedly impact our decision to stay with you again in the future.

Overall, our stay was unsatisfactory, and I hope these issues can be addressed to improve the experience for future gues

We recently stayed at your hotel and were extremely disappointed with our experience. The staff was not professional and did not respond to requests. The cleanliness of the room was far below acceptable standards. The room was dirty, and the towels provided were not clean.The food served was not satisfactory and clearly not fresh, making dining at the hotel unpleasant.

The family section, brimming with activities for children, is perfect for families with young ones. Most of the staff, especially our day and night assistants, were incredibly supportive, even though it appears that they lacked the resources to fulfil our requests promptly.

The rooms in the main building of the hotel are quite dark, which may not appeal to those who dislike such design choices. Additionally, the rooms could benefit from more thorough maintenance. Initially, we were assigned a twin room with a view of the adjacent construction site, which was unsatisfactory. It took three days for us to be relocated to a different room.

Beach/ water park/service/ family roomThey had a great staff and very helpful. The food was good enough to make every happy!

They used to have better shows and activities for families, like dances and entertainment. But this time, they didn’t have a good program for entertainment. Out of 7 nights, only 2 nights were nice; the rest were not good at all!

Soft play/kids rooms, water slides, playgrounds - the whole family zone is exceptional. Entertainment is also one of the best we've experienced at all inclusive resorts.

Meeting and greeting could be organised better. On arrival we were left unattended for quite some time. The facilities could be explained during the check-in. We were not made aware of the family zone which we thought was another resort since it is located outside the main hotel entrance, until other guests pointed it out to us.Though food in general was good it can certainly be improved by introducing more grains and wholemeal and gluten free pasta options, for example. My toddler's diet during the stay was much poorer that it is normally at home. Though I must admit we are foodies and it's not easy to meet our food expectations. At the same time, overall we, adults, had plenty to choose from. Desserts are very nicely presented but tastes pretty much all the same. Though I was impressed by Turkish local desserts - Baklava is freshly made, not overly sweet and delicious.Meat grill section at the restaurant is very nice but the a la carte Steak House where reservations are very hard to secure ay needs to step up a few notches to be truly regarded as a steak restaurant.The sushi bar isn't even worth visiting. These are simply not sushis. Again, we are very demanding foodies, so we wouldn't want to discourage anyone from visiting the resort as overal we had a very good stay.

Poor

The hotel was fully booked but at the same time the pier was closed. The guys were reconstructed the pier and threw cuts of wood right into the water (one piece is on the photo) The hotel is very old and needs a lot of renovation

The service was excellent, we had a WhatsApp group, anything and every question I would contact them and they would answer immediately, clean, tidy, delicious food, an amazing experience, I will come back, thank you for the treat, you are lovely, I recommend everyone who wants to come to Antalya to come only to this hotel, I will come back...

When I went to get a massage, they gave me a really high price, like 280 euros for 60 minutes, the next day they made an offer for 70 minutes at 120 euros per person, and it was annoying, I felt that I was taken advantage of there

Amazing food, great entertainment

The smell coming from the toilet