Grace Hotel & Studios

Location was great

There was on overbooking and only one room was available for us and another pair. The owner told us to decide ourselves who is going to stay which put us in a very uncomfortable position. I have booked the room several months before and we were only staying for 2 nights so to change a room for one night would be a big time waste for us.In addition in the last day owner suggested he would take us to ferry. He didn’t have to but then didn’t show up in time. No harm done as we had small suitcases and just walked for 25 minutes.

Close to town , comfortable double bed , clean , excellent value

Very clean not far to walk to harbor

Rooms are not as good as photos advertised not delux as we booked but standard , disappointed when you arrived but happy by the time we left due to the lovely Staff family run and Yonnis went above and beyond to help us! We booked sea view which meant a lot of steps!

We like the hotel so much! Its location, the rooms, cleanness is amazing. The owner Yannis is such a great man and was so helpful since the moment we arrived, we really appreciate him for his great suggestions and the help!! The place is in great location - walking distance to everything you need; to the boats, most trend restaurant, to the great ice cream location etc. You’ll get everything you need for a perfect stay in Symi, while you enjoy the perfect scene. We will definitely come back and wouldn’t consider staying somewhere else.

Everything was perfect ?

Location, helpful receptionist and cleanerThere’s so much potential here but a lot of confusion with regards the rooms and their descriptions

Did not like the fact that the listings on booking.com are a compilation of many different rooms and building instead of showing what is actually on offer. Had to move rooms several times as the room shown and described did not exist but was several room pictures. Some had the view, others had the living room and kitchen but not all in one/. Thankfully with Booking.com intervention the owner moved us to a very good room in another of his properties. Didn’t like the owner’s son’s rudeness and unwillingness to help at the cafe when we first arrived. There is great potential here. I hope the business will fix these

very expensive considering just how dated and dirty the room was. disappointing experience.

Very expensive considering just how dated and dirty the room and communal areas were. £220 for two nights :/ I was also allocated a room that we not the one I had booked online.

Great location close to the centre. We were met off the ferry and dropped back also by Yiannis the owner. Fridge and kettle were great to have

The shower could have been better but served it's purpose for the few days

Roomy, clean and good air con

Confusion with room initially.

First time staying overnight in Symi…. Very different to when I was a day-tripper years ago. The location is perfect… short walk to the port and its many amenities. Our 2 studios were very comfortable, modern, spotlessly clean with great AC and WiFi. Everything you could want was provided, including a hairdryer in the shower room. We did not use the kitchen facilities at all - except the fridge to keep water etc cold. I personally appreciated the tiny balcony for its shade and privacy….Symi is hot even in late September. The staff are exceptional. Yianni, the owner, collected us from the ferry and also left us back when we were leaving. He gave us very useful information (and badly needed water!) when we arrived ….. he was the perfect host. I must give special mention to Anna, who is a mainstay of the establishment. Rooms were serviced every day during our stay and she did everything to ensure we were happy. The “going away” presents of wine and HUGE apples were appreciated. Symi is idyllic….Needless to say… I intend to return to Symi and to Grace Studios. Just go… you won’t regret it!

Nothing at all. We were in studios 28 and 29, which have steep steps to their entrance…but a big terrace with great views over the port. If you want a studio on a lower level, you just have to ask Yianni in advance.

Had a good bed and view from shared terrace.

Air conditioning inadequate to cool a room with no insulation that got very hot even in September.Room smaller than advertised meaning little space for suitcases and had very small shower/bathroom.No indication on booking that we were in one the studios which are above the hotel and have access up steep stairsSafe did not work and was not fixed. Room generally tired and in need of some maintenance

Grace Studios are basic but clean and functional. The owner is very friendly and helpful. He picked us up and dropped us off from the ferry and gave us lots of advice about things to do. They're located in a great spot just a couple of minutes walk from the harbour in a lovely quiet area without having to walk up lots of steps!

The shower curtain doesn't cover the entire shower so you end up with lots of water all over the floor. It didn't bother us too much, we used the bath mat to mop it all up and then put that outside to dry off but I'd worry that elderly people might struggle or slip over.

Good location in Symi but the apartment was difficult to access due to steps and steep stairs.

Poor quality of the room and in particular the bathroom. Not as we thought from the pictures looked at prior to booking.

In a great location with good views from the balcony. The staff were really friendly and helpful and we really enjoyed having breakfast at the restaurant every day.

The rooms were so much smaller than we thought they would be from the photos. We booked a 2 bedroom apartment, which is actually 2 separate rooms. Our room - number 30, was really small and hard for 2 people to move around, but I guess this is just the character of the building and we still had a lovely time! ?

Location, view and comfortable bed

The air-conditioning unit did not work properly and smelled like mold. The shower stall is claustrophobic, extremely small with no shelves to put your toiletries on, same for the rest of the bathroom. There was no net on the window and no real light proof curtain so you wake up as soon as the sun is out. The window was not closing properly either. All in all this place needed maintenance. The stuff was kind but did not speak English or Greek that well so it was difficult to communicate things.

The people were very kind and helpful :

Our room was very dark and the shower was very small, water kept splashing out .

The room and balcony were lovely,, so relaxing and well equipped. The walk to the waterfront was short and flat so it was easy to enjoy the beautiful village then pop back to the room for a rest. Symi is a stunning place and I would come back again without hesitation to the Grace Hotel. The staff were really friendly and helpful. I enjoyed walking to Nimborios a couple of times, a day trip on the Maria boat and generally exploring the main village during my 4 night stay.

Nice quiet flat, comfy bed, good A/C, independent small rear balcony and larger shared (between 3-4 flats) front balcony overlooking symi, clean bathroom & shower , friendly and helpful hosts, daily cleaning + towels, central location

5 minutes walk uphill from symi square, not too bad though. Ironing board but no iron.

Just a perfect location an incredible view if high enough up the Hotel.

Possible struggle for those not fit enough and with luggage to reach a Hotel room higher up.

Good location, walking distance to the port and all the restaurants and shops, same time very quiet area. Beds were very comfortable and the staff was very nice and accommodating.

Yiannis kindly picked us up from the boat and while driving us back gave us lots of great information about the area. Once we arrived to the property he gave us a map and more great info about the island trips, taxis, etc and that was very helpful. He also owns a restaurant/bar on the front run by his kids who are wonderful! Really loved meeting them especially his son who was so friendly and great to talk to.

I booked a 2 bed apartment but first they took us to a horrible single room as if that was ours. I explained what I paid for and they were surprised and took us to 2 separate apartments next to each other with separate keys and not at all a 2 bed apartment as described. They definitely were not organized. Also the picture of the bathroom was a beautiful big bathroom with walk in shower, what we got was a tiny old square shower with 2 shower curtains either side. When I asked I was told the bathroom from the picture is not even on the property. It was horrible and the curtains were dirty. The pictures were really beautiful but the actual rooms were very dated and in a bad condition. The handles on the drawers were falling off, etc. Although it was very clean it was very old and not at all as described or as in the pictures.