Southern Cross Resort

The breakfast was good.

The room smelled like urine..Especially the bathroom..

Nice golf course. Beautiful view of the coast and Mt Fuji over beautiful golf course parkland.

The room and beds were uncomfortable. The hotel was noisy and the rooms offered no quiet. There was no dinner available as the restaurant was closed. There is no town shuttle even though the hotel is 10 minutes taxi ride from restaurants and shopping. Not a great choice unless you go for the golf.

The room is comfy and the hotel staff is super friendly specially Ms Cheung Li Hua.Ms Cheung firstly communicate with me in Japanese and once she realise I can speak Mandarin, we start to communicate Mandarin. Ms Cheung is so nice to help us look for Strawberries picking around hotel area and made appointment for us. Though the day for strawberries picking was raining heavily. Appointment had to cancel.Thanks so much for all the help from hotel staff.

Nothing much we dislike?

Very quite and big room. Nice view of Mt Fuji from room specially in the morning when we open the curtain after a heavy rainy day. With this special offer room fee, we extended one more nite in this lovely hotel.

The room was a spacious room. Staff were lovely and helpful and parking on sight was a bonus.

Very big rooms for Japan standards, has onsen and friendly, helpful staff. Nice views to the golf area.

It's outdated and some of the facilities need refurbishment. We didn't book for dinner but arrived a bit late, managed to eat there but basically only one dish to choose from as there wasn't more food. The breakfast buffet is varied but mediocre. A bit pricey for what you get.

Disaster

The aircon on the room is not cold had to request a fan breakfast is okay

Affordable price..The front staff is polite Onsen is very relaxingThe breakfast buffet is delicious

The room is old The door lock is just the typical lock.The noise in the hallway The indoor pool.is not good with small childrenThe aircon in the room ,it's very old and you can see that it is not well cleaned..

Quiet and private. Love the resort’s library. The pool was fantastic.

Everyting is already old and worn out. It would be great to enjoy your stay here in the past.

We have a great stay in the resort. It's very nice place and near to the attractions . The room was spacious and clean .

first and last visit

very old rooms falling in part, AC full of dust , furnitures truly damaged …

Large room, well located hotel, staff always willing, easy access to tourist attractions in the city, large room, large bathroom.

Hotel a little old, the evolution and care of the golf course is not compatible with the age and cleanliness of the hotel, a good renovation would attract many more customers instead of customers who only play golf.

it’s clean and very quiet

about breakfast ? less items

Everything about the hotel was excellent for the price we paid. The room was big enough for 2 people, and the beds were very comfortable. The morning breakfast buffet was superb with a great selection. Our room overlooked the beautiful golf course, and you could see beautiful Mt. Fuji from the dining room while enjoying breakfast. I will definitely stay here again.

Getting to the hotel is very difficult. All the signs for the hotel on the main road are in Japanese. Plus the turn off into the hotel from the main road is very hard to find, even with a car navigation system . Recommend they try to correct this problem.

The food was great. It was well prepared and fairly decent. The room was average. The best part of the place was the outdoor jacuzzi and pool! The onsen was good too.

Had problem with our air conditioning at the room but really didnt matter because the weather was good and all.

Lovely view from the rooms. Clean. Pleasant lounge. Very nice to walk around the grounds.

Rooms are clean but are rather tired and in need of renovation. The booking we made was for "room selected at check-in", which I would interpret to mean that we would have some choice of room. In fact, what it means is "you will be allocated a room at check-in, with no consideration for your preference". In our case we wanted a double bed, not two singles. The hotel had relatively few guests so there certainly would have been double beds available, but apparently this was not possible. Suggest changing the wording to make it clear that you will NOT be able to select a room. Breakfast buffet was only so-so. The vending machine beer prices were unacceptable - 400 yen for a 350ml can of beer is just too much. Note to management: at a more reasonable price, we would have bought 3-4 cans. Recommend that guests stop at a convenience store before coming here.

Breakfast was good.

We stayed there in summer and there is no sepertae AC in the rooms, atelast the one we stayed. It was so warm that we werent able to sleep properly the first night and managed somehow y borrowing a table fan for the rest of the stay. Rooms are old and have wear and tear visible. There is no washlet in the room toilets.

location

dirty and run down. I cannot imagine to re-imagine the carpets conditions and dusty room environment. it should be demolished and rebuilt.

It was cheap. About 5,000 yen for two adults. Use online discount.

The equipment is old. The key is especially old. Cylinder type key. There is no inner door guard. Just sleeping is fine, but women need to be careful.

Breakfast was awesome.

It was noisy. There was big thuds in the adjacent empty room. Also the room smelled musty.