4-Star Hotel

Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Kuantan, - Malaysia
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Swiss-Garden Beach Resort Kuantan
1/77
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$95
per night

4-Star Hotel

Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Kuantan, - Malaysia
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Top Amenities:

BeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 2817 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.9

Hotel Staff

9

Overall Quality

8.3

Show 3 Verified Reviews

About

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.The resort offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the resort.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at resort are equipped with linen service, blackout curtains and air conditioning. At Swiss-Garden Beach Resort Kuantan, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Each morning at Swiss-Garden Beach Resort Kuantan, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience. Concerned about your dining preferences? Fret not! Swiss-Garden Beach Resort Kuantan offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Swiss-Garden Beach Resort Kuantan.During your stay, the resort provides direct access to a beach, ensuring you remain near the sea throughout your visit.Treat and spoil yourself by stopping at spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. At the resort, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel. br/ With the recent completion of its room refurbishment exercise in Dec 2023, the resort offers revitalized and refreshed accommodation options ranging from the spacious Deluxe Rooms or Sea View Rooms to the larger suites.

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Kid-friendly dining
Kids facilities
Kids' pool
Mobility accessibility available
Non-smoking property
Outdoor pool
Private beach
Refrigerator
Restaurant (special diets available)
Restaurant(s)
Spa services
Spa/sauna
Tennis court & equipment
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 2817 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.9

Hotel Staff

9

Overall Quality

8.3

Pros +

  • The hotel was undergoing major renovations when I was there. The staffs are very helpful but a bit inconvenient due to the renovations
  • The staff were friendly and helpful. The room was comfortable and clean. Good furnishings, air conditioning, bed and pillows. Towels replaced each day. Breakfast was decent with eggs cooked to order.
  • Despite the ongoing construction at the lobby, which is the heart of the hotel, I appreciated the courtesy of being informed in advance at the time of booking. The staff were very friendly and welcoming. After a long drive, the refreshing face towel given at check-in was a thoughtful touch. Throughout our stay, the staff continued to check in on us, asking for feedback and offering further assistance, which made us feel well taken care of. The beach and pool area were lovely, with fun slides that the kids really enjoyed. The playroom was impressive it featured a mini theater and plenty of toys and books to keep the little ones occupied. Overall, it was a great family-friendly stay with wonderful service despite the renovation works.

Cons -

  • The building works were worse than expected. Drilling up concrete in the front of hotel, erecting steel girders at poolside with banging on metal, drilling and diggers making it unpleasant to sit on our balcony or around the pool. Customer service advised works between 10am and 6pm however we experienced it from 9am till 7pm. Sea facing room paid for but this is not the same as a full sea view. One would question whether the hotel should be open while this level of work is being undertaken. I feel sorry for the staff as on check in it was extremely difficult to hear what they were saying. The entrance to the temporary reception is up 2 sets of stairs so may prove difficult for elderly people. There's only the Chinese restaurant open on site and this is where breakfast buffet is served.
  • One area for improvement would be assistance during rainy weather. It would be helpful to have someone on standby at the parking area to assist guests getting to their cars while its raining, especially for families with children or elderly guests.

Business Traveler (238)

Solo Traveler (89)

Traveling as Couple (487)

Family with Young Children (2605)

Family with Teens (1)

Senior Traveler (50)

Group Traveler (202)

Total (2817)

5.0
4/17/2025
The hotel was undergoing major renovations when I was there. The staffs are very helpful but a bit inconvenient due to the renovations
4.0
4/17/2025
The staff were friendly and helpful. The room was comfortable and clean. Good furnishings, air conditioning, bed and pillows. Towels replaced each day. Breakfast was decent with eggs cooked to order.
The building works were worse than expected. Drilling up concrete in the front of hotel, erecting steel girders at poolside with banging on metal, drilling and diggers making it unpleasant to sit on our balcony or around the pool. Customer service advised works between 10am and 6pm however we experienced it from 9am till 7pm. Sea facing room paid for but this is not the same as a full sea view. One would question whether the hotel should be open while this level of work is being undertaken. I feel sorry for the staff as on check in it was extremely difficult to hear what they were saying. The entrance to the temporary reception is up 2 sets of stairs so may prove difficult for elderly people. There's only the Chinese restaurant open on site and this is where breakfast buffet is served.
8.0
4/11/2025
Despite the ongoing construction at the lobby, which is the heart of the hotel, I appreciated the courtesy of being informed in advance at the time of booking. The staff were very friendly and welcoming. After a long drive, the refreshing face towel given at check-in was a thoughtful touch. Throughout our stay, the staff continued to check in on us, asking for feedback and offering further assistance, which made us feel well taken care of. The beach and pool area were lovely, with fun slides that the kids really enjoyed. The playroom was impressive it featured a mini theater and plenty of toys and books to keep the little ones occupied. Overall, it was a great family-friendly stay with wonderful service despite the renovation works.
One area for improvement would be assistance during rainy weather. It would be helpful to have someone on standby at the parking area to assist guests getting to their cars while its raining, especially for families with children or elderly guests.

Room Options

1/4

Premier Deluxe King Room

463 sqft • 1 King

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

1/2

Family Room

668 sqft • 1 King and 2 Single

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

Deluxe Twin Room

sqft • 1 Single

Room Details and Photos

1/4

Family Room + 4 Breakfasts + 4 Ramadan Dinners

668 sqft • 1 Double

Room Details and Photos

1/4

Premier Deluxe Twin + 2 Breakfasts + 2 Ramadan Dinners

463 sqft • 2 Single

Room Details and Photos

deluxe (seaview)

sqft

Sea view

Room Details and Photos

1/5

Executive Sea-Facing Suite - Newly Renovated

776 sqft • 1 Queen

Air conditioningBalconyBath or ShowerBidet

Room Details and Photos

Location

Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Kuantan,