5 Star Hotel

Crowne Plaza Wuxi City Center By IHG

No. 18 Yonghe Road, Wuxi, China View Map

$107 nightly

includes all fees

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Crowne Plaza Wuxi City Center By IHG

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About

Crowne Plaza Wuxi City Center By IHG provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Wuxi.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Crowne Plaza Wuxi City Center By IHG, a selection of rooms can be found that showcase unique design elements such as a separate living room. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Crowne Plaza Wuxi City Center By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Enjoy an entertaining evening alongside your fellow travelers at hotel's very own karaoke rooms, bar, nightclub and casino. Experience unparalleled comfort as groceries can be brought right to your room at Crowne Plaza Wuxi City Center By IHG through their distinctive delivery assistance. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Treat and spoil yourself by stopping at massage, salon, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

37 Reviews

8.0Very Good
Cleanliness
8.9
Staff
8.7
Location
8.9

What Guests Say

  • “When I went to the bathroom at 02:00 at night I saw two cockroaches in my room (2210), I caught them and took picture and showed them to…”
  • “great facility just allow room temp to go down to 18oC for a comfortable night sleep”
Show 37 Verified Reviews

Top Amenities

  • Casino
  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

One-Bedroom King Suite1/4

One-Bedroom King Suite

517 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
  • City view
Standard King Room - High Floor/Lounge Access1/4

Standard King Room - High Floor/Lounge Access

517 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
  • City view
1 King Standard High Floor Lounge Access1/4

1 King Standard High Floor Lounge Access

453 sqft • 1 King

  • Accessible toilet
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
One-Bedroom Suite Lounge Access1/4

One-Bedroom Suite Lounge Access

862 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
  • City view
Standard Twin Room1/4

Standard Twin Room

453 sqft • 2 Single

Standard Room1/4

Standard Room

453 sqft • 2 Single, 1 King

  • Accessible toilet
  • Air conditioning
  • Alarm clock
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    8
    Very Good

    Based on 37 reviews

    Location

    8.9

    Cleanliness

    8.9

    Staff

    8.7

    Overall Quality

    8.6

    Pros +

    • When I went to the bathroom at 02:00 at night I saw two cockroaches in my room (2210), I caught them and took picture and showed them to reception in the morning during checkout but I was still charged. Very bad administration.
    • great facility just allow room temp to go down to 18oC for a comfortable night sleep
    • Front Desk Manager, Miss Qu is very professional. She fixed the argument among Hotel, Booking.com and customers.

    Cons -

    • Only issue I had was the room temp was too hot to sleep sitting at 24oC all night when I set the thermostat at 15oC was very hard to sleep comfortably
    • The front desk staff were neither friendly nor professionalI booked half board for 3 guests through Booking.com, but the first front desk staff member said my booking only included breakfast, not dinner. After arguing with them, the second front desk staff member said they could provide breakfast and dinner, but only for two guests. I contacted Booking.com and received a reply confirming that the final price we paid was for 3 guests. However, the hotel staff insisted they could only serve 2 guests. The front desk almost ruined my holiday.Please see below the reply from Booking.comHi Chuanjun,Thank you for reaching out to us regarding the details of your reservation. We do apologize for any inconvenience.We confirmed the on the final price of this reservation, half board is included for 3 guests. We've already reminded the accommodation about this, we'll get back to you shortly.
    • Big ugly non-finished building near hotel
    Business Traveler (3)Solo Traveler (8)Traveling as Couple (4)Family with Young Children (1)Family with Teens (2)Senior Traveler (4)Group Traveler (1)Total (67)
    1ErolPosted on: 4-8-2025

    When I went to the bathroom at 02:00 at night I saw two cockroaches in my room (2210), I caught them and took picture and showed them to reception in the morning during checkout but I was still charged. Very bad administration.

    7LuigiPosted on: 3-13-2025

    great facility just allow room temp to go down to 18oC for a comfortable night sleep

    Only issue I had was the room temp was too hot to sleep sitting at 24oC all night when I set the thermostat at 15oC was very hard to sleep comfortably

    8ChuanjunPosted on: 5-31-2024

    Front Desk Manager, Miss Qu is very professional. She fixed the argument among Hotel, Booking.com and customers.

    The front desk staff were neither friendly nor professionalI booked half board for 3 guests through Booking.com, but the first front desk staff member said my booking only included breakfast, not dinner. After arguing with them, the second front desk staff member said they could provide breakfast and dinner, but only for two guests. I contacted Booking.com and received a reply confirming that the final price we paid was for 3 guests. However, the hotel staff insisted they could only serve 2 guests. The front desk almost ruined my holiday.Please see below the reply from Booking.comHi Chuanjun,Thank you for reaching out to us regarding the details of your reservation. We do apologize for any inconvenience.We confirmed the on the final price of this reservation, half board is included for 3 guests. We've already reminded the accommodation about this, we'll get back to you shortly.

    8KaanPosted on: 12-5-2023

    Breakfast

    Big ugly non-finished building near hotel

    10UnknownPosted on: 3-22-2023

    During my trip to Wuxi, the front desk staff was very enthusiastic and helped me upgrade my room for free, and also gave me breakfast for free. The pillows in the room are very comfortable and I like it very much.The room was also great,spacious and bright with nice canal view.

    3WeiPosted on: 3-14-2023

    Poor

    altigh in March, it was 26 degree celsus in daytime and the hotel didnt turn on chiller. the room was very hot, I cant sleep. the hotel apolygized and offered me a suite instead, however the new room still quite hot.

    10AlisonPosted on: 8-14-2022

    Breakfast great options and variety outstanding. Staff very friendly and helpful. Arranged trips from the reception. The swimming pool and gym were fantastic.

    Perhaps to put some soap near the bathtub.

    10XuePosted on: 12-1-2021

    Friend staff who offer professional service during my whole stay, also delicious food on Three floor , really cost-effective. Good job Crowne Plaza

    8AndreaPosted on: 4-13-2021

    pulito. buona posizione. friendly and helpful staff

    10KarlPosted on: 12-12-2024

    everything was good. location was good

    Room service was not very good. Delivered wrong food

    7PingPosted on: 11-7-2024

    good quality of faucets

    pillows are very uncomfortable

    10ShaowenPosted on: 9-25-2024

    Clean and good view

    10KeremPosted on: 1-7-2024

    Great location and amenities , really enjoyed the short stay.

    Everything was quite good , can´t think of anything to complain/comment about

    7SineadPosted on: 12-18-2023

    Very comfortable room

    10UnknownPosted on: 5-29-2023

    hotel staff service excellent

    prefect

    10YouPosted on: 5-29-2023

    The front desk staff are very warm and friendly.

    9GrahamPosted on: 1-25-2022

    Great facilities

    German bar not great

    10十徽2388648353采瞟计划软件包中可免费测试带你玩一天三五百没问题Posted on: 12-13-2021

    Service,breakfast

    10UnknownPosted on: 12-1-2021

    good facilities, warmly Christmas environment

    all good

    9IhsanPosted on: 8-19-2024

    Superb

    Amenities & Policies

    Amenities

    Activities & Things to do

    • Casino

    Swimming & Soaking

    • Swimming Pool
    • Indoor pool
    • Kids' pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Kitchen/Kitchenette
    • Restaurant
    • Non-slip grab bar available

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly
    • Books, DVDs, music for children
    • Kids facilities

    General

    • Adult Only
    • No Smoking Rooms/Facilities
    • Couples only

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Guests are required to show a valid government-issued ID card or passport upon check-in.

    Location

    Crowne Plaza Wuxi City Center By IHG

    No. 18 Yonghe Road, Wuxi

    Discover the AreaWuxi

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