Shingley Beach Resort - Whitsundays

The room was very comfortable and had a good view of the marina and the staff was extremely helpful. This was during COVID-19 so a lot of the amenities including the pool and the local shops and restaurants were closed.

The biggest problem that we had was that the hotel has a policy of charging $300 As a fine if their Super Sensitive alarm system goes off. The smoke from our toaster set it off and we were charged a reduced fee of $200. But we still felt it was unfair.

Location, Laundry and free parking.

No elevator. A bit dated

Comfortable stay , nice helpful staff and great restaurant connected to the hotel

Great location and the staff was friendly

We were really looking fwd to our stay, mainly because of the view of the marina and were left sorely disappointed. The two staff members we met were very friendly but unfortunately that's the only pro. I feel catfished - What we got was in no way what was advertised. We ended up in the 2nd building, 2nd floor. There is no elevator, just a very steep and intimidating driveway. Upon entrance, I noticed the room had an unpleasant odor. Shook it off and then soon noticed a dirty towel in the bathroom and a dirty windowsill in one of the bedrooms. I called to request another room and was told they were fully occupied. She apologized, gave us a restaurant voucher and box of chocolates (which was very kind of her) and removed the towel and cleaned the sill. Unfortunately, we discovered afterwards that the state of this unit couldn't be so easily rectified. Beds were nicely made but the unit itself appeared dirty and neglected. Furniture and decor, cutlery and cups etc are thrown together in comparison to the photos online, the living room rug, couch and chairs are all stained, mugs needed to be cleaned before use, the blinds were dusty, there was mold in the shower and on the bathroom ceiling, grime was in the sink and soap scum on the shower nozzle. The headboard needed to be held up by pillows and there was a stain on the sheet. Refund was requested a few days after stay, to no avail. Take note of the low scored reviews and notice the commonlities.

Location

No elevator. There were moths in the room.

Good location with view of harbour

Cafe had very limited opening hours & not much else near by. Reception was closed with “back in 10” sign on door. No idea when “10” started & it was >20 min before anyone turned up with other guests waiting to check in too. Also not helpful regarding local trips & tours

Good location

Apartment 1 is getting tired- Kitchen bathroom

The views were spectacular.

Would have liked some tub chairs instead of sitting on a sofa bed lounge. Some people might have liked a lift. But walking up the drive way was fine. Some people pay for exercise.

View from the room was excellent, with a nice balcony and plenty of space. Spacious room with 2 beds, walk in robe, spacious lounge overlooking Shingley Beach and nearby park. The front outdoor pool was nice and refreshing (cool water, however, outdoor temps were 30 degrees, so it didn't matter). Stunning blue colour at night ?. Outdoor spa and plunge pool were in a different section, with warm water. The hotel felt like you were in a European country. Airport bus was at the doorstep and Whitsunday boat tour was only a 15 minute walk away.

Outdoor spa didn't have any outdoor lights on at 8pm nor a way to activate spa bubbles (if there were any). The bathroom was a little dated without an extraction fan. The main shopping precinct was a 25 minute fast walk away, some bicycles for complementary hire at the hotel would have made the experience a bit more accessible.

We had a two bedroom unit no 5It was very clean and comfortable. Updated appliances and a great TV !

The stairs ! But it is Airlie and it’s hilly ?

Close to the marina for our early morning launch to Hayman Island

It’s a bit tired, the aircon didn’t work.

We had the deluxe king room (room 18) and it was fabulous. It had recently been updated and it was so clean. We loved how it was decorated. The room overlooks the pool with the sea beyond. Everything is provided, even a washing machine! The café downstairs makes excellent breakfasts and lunches. It was a 20 minute walk into the main part of town along the boardwalk. Highly recommend this place!

I loved everything about the property, but if I had to critique something, I would say the toilet paper needs to be improved. It is single ply, like tissue paper. A higher quality would be appreciated.

Perfect location, quiet and away from the hustle and bustle but still not far from the Main Street

The place is a little old but still clean and has everything you need

Great rooms, amazing views. Just 15 mins outside the centre and on the waterfront marina. Geoff was a brilliant host and even suggest night life

I liked the room with the exceptional view.

The Parking can be difficult but once you are familiar with the site you can negotiate it safely.

Location, size, restaurant

Bathroom was aged

We love Shingley Beach so much that when we cancelled our plans to go further north to Cairns we immediately knew where we wanted to stay in Airlie Beach. It is a premium accommodation stop for our family. We love the pool, we love the service, we love the cleanliness of the place and it’s proximity to all facilities. Thank you for another fabulous stay!

had a wonderful stay! The location was perfect, the room was clean and comfortable, and the staff was friendly and help

Peaceful location, beautiful water views and so affordable! We had a beautiful stay & will happily stay there again!

Bed was comfy & handy to have sofa in apartment.

Kitchen was cramped, not loads of room