Murwillumbah Motor Inn

Friendly staff super clean and great location

Loved everything

Quite location.

The Door had been smashed/ kicked in and repaired instead of replaced. It was a little unnerving.

Good location. Convenient parking.

Glasses not washed after previous guests. Soiled doona cover on bed.

I’ll start with positives to be kind - the receptionist (female) has a pleasant nature and approach, when you can get hold of them as writing this reception since no one is responding.The beds were comfortableThe water pressure and heat in shower are amazingMocconna coffee sachets

FALSE ADVERTISING on Booking.comRooms look NOTHING like advertised it’s broken cupboards, missing chip boarding, filthy appliances, stained lounges and floors, tiny bathroomsLacking cutlery and crockery for a 3 person bookingOne teaspoon, 3 side plates, 2 bowls, enough butter knives and forks just.3 mismatched and different size cups2 coffee pods for 3 people for 2 nights No face washers, no additional towels 3only for 3 people (to bad if one was dirty or need to use on floor) as the shower door doesn’t close properly and water goes onto the floor.someone came in the room and replaced 2 towels the next day, dirty wet floor mat still in there and they left the blanket on the floor we had to use as floor mat no dishcloth but provided a sachet of dish liquid FALSE ADVERTISING on the tv accessTVs are brand new but waste of investment (the money could be much better placed elsewhere) when you can’t use them or connect to anything, go to reception for help and told she doesn’t know how to do it and offered NO alternative option.Walk up to reception and see a deep green murky pool that should be ready the next dayWORSE the next dayIf I had the money and knowledge of the area I would have left and booked elsewhere … ONLY stayed as thankfully we were not in the room much at allVERY run down and outdated for the price being charged.Expect $100-$120 a night NOT $181photo to show the kitchen area (no sink) and filthy appliance (toaster in this pic)

Clean and comfortable

Couldn’t walk to eat

Nice Motel Room was great , nice lounge room & comfortable couch Bed was comfortable

Noisy Neighbours chatting early hours of the morning Made it difficult for me to sleep

The beds were comfortable

Office closed and staff not answering phone at check in time. Had to call 4 times to get callback.Room 3, dated and badly worn. Old unhygienic cabinetry in kitchenette, shower dirty. Shower door didn’t close so water flooded the bathroom floor. Power points moving when items unplugged. No bedside power point . Carpet and lounge stained. A refit badly needed. Pool green colour

Bed was comfortable

Out dated, 30 year old decor, aircon had no vents, daily room clean didn’t happen twice, then when it did, they didn’t replace towels, shampoo soap or tea and coffee, had to go to reception to get fresh towels. Need to spray for pests, saw many cockroaches. Need privacy curtains so people can’t see in.

Navigating the parking was a challenge at first, as we were not told clearly where to go. Once we understood, it was quite acceptable. We couldn't access free to air on TV.No clear instructions for TV as we're not good with understanding scanning and connecting.

When we wanted help with TV there was no staff around to ask. Office closed!

Great location, has good facilities pool, bbq, court yard, disabled access, disabled parking. AC was promptly fixed upon informing front of counter staff.

Room was accessible not wheel chair friendly, had to move beds to manouver wheel chair for family inclusion.Exiting pool was not wheel chair friendly, yes it has a ramp but too steep and gate openinh not accessible for lone wheel chair user.Garden courtyard is not accessible at all.Bathroom was big but shower space small with wall chair that person slips off and small teansportable shower stool, no room to help with PC in shower.Disabled parking right outside room however non disabled people park there and get angry when ask them to move vehicle.Bathroom door to heavy for self moving person in wheel chair.Staff on arrival informed me person parked in accessible parking was dosabled, they were not nor were their passengers, no sticker on car. Gentlemen driving the car was rude, aggressive when trying to explain it was accessible parking.No guest laundry.No information booklet in room other than about wifi and repairs.Under the beds looked like they hadnt seen a mop or vacuum in months.Room needs sun blinds over windows so AC doesnt have to work so hard.

Great price, clean and tidy. Onsite parking. Kids loved the swimming pool. Great location for day trips to the coast and the mountains.

They were really accommodating, moved us into a ground level room after we asked to change due to having bikes. On check out I realised later that I’d left my wallet behind in the room , front desk were amazing, they had it in a secure drawer at front desk and I was able to collect it on our way back up the coast. Great for a short stay

Small pokey bathroom and in need of a refresh. Small but comfortable beds

The room was clean and the beds were comfortable. The fridge was also good as it had a seperate freezer.

The bathroom was very very dated and not clean. Also the people in number 12 kept going past our window all night and in the morning.

Location and very comfortable, roomy.

The rain

Good location and big room.

Room little bit dated but they are renovating.

Disappointing

The smokers of both cigarettes and dope from 6am to 8am right outside the front door on ground floor, was both disgusting, a health hazard for guests and just plain wrong. I would not stay at your facility again based sely on this.

Bed was comfortable. Lovely balcony view as we were lucky to be facing the river. Great value for money.

Very dated. Needs an overhaul. Murky pool not fit to swim??

Excellent stay, great price and location.Stayed for 3 nights. Very comfortable- no complaints. Easy walk down town. Will stay again

Location and big bed room

Housekeeping were not included, they’ve not cleaned our room in three days

A wonderful view of Mt Warning . The bed was superb. It’s the little things that are done so well - simple things like a sink tap that is tall enough to put the kettle under to fill it easily. A comfy leather couch that was clean and nice to sit on, and quality comfy pillows for a great night sleep.

Whilst the property is a little older you can see the owners are taking steps to progressively upgrade the property.