MAYFAIR Himalayan Spa Resort

The garden, landscape and beautiful outdoor setting.

Location is Good

Accomodation for child, policy is wrong Considering child of 6 years as adults is not justified.

Excellent location of hotel with great indoor n lawns lived it unmatched experience !amazingly beautiful staff

Hot water facility

Beautiful, well maintained property. Exceptional service by everyone right from reception to housekeeping to restaurant team. Room was massive and had all the amenities. Room decor had a heritage vintage vibe. Extremely clean. Food was freshly prepared, delicious. The breakfast buffet spread was amazing. Would definitely come back. .

Nothing to dislike.

This place is truly wonderful. Rooms are huge. Decor excellent. They even had a museum. Gym was nice. Too cold for a swim. Sitting relaxing in the igloo glass house was magical. Peeking through the binoculars at Kalimpong was really eye catching.

Although breakfast was good something was missing. Not quite the standard of a lot of brand name hotels.

The location was excellent. One gets the best view of Kanchenjunga in Kalimpong from the lawns of this hotel.

I

I faced severe paranormal activities left the property right when i experienced it early at 7am had to save my life

Awesome rooms,great view of kanchenjunga and close to the mall.

This resort/hotel is like a oasis of peace in Kalimpong.The staff is friendly and attentive.The food is varied and amazing.I had a wonderful massage by Pratima Thapa which I highly recommend.I only stayed one night but wish I could have stayed longer!

Some outside street noise from the cars and dogs.

Huge room with balcony. Enormous comfortable bed. Fans and AC. Nice pool. Close to Kalimpong - a short walk. Amazing breakfast buffet.Really gorgeous heritage property.

Staff a little over attentive at times (we are not really used to this). But they were very sweet on the whole.

Excellent staff, best hospitality and spacious clean rooms. Variety of stuff available in breakfast. Very knowledgeable and informative staff.

We made an request with booking.com to have both roo s and close by, and to put 1 extra bed in each room. We received a reply from Booking.com that this request is fine and it will be done on no extra cost. On arrival hotel didn't knew anything about this request.

My recent stay at this hotel was exceptional. From the moment we arrived, the staff were incredibly generous, attentive, and eager to assist with anything we needed. The location was perfect, and the facilities were top-notch.Even though we were there for only one night to celebrate our anniversary, it was well worth it. The experience was amazing. The breakfast spread was delicious, accompanied by a stunning view. Overall, it was a memorable stay that exceeded our expectations.

The property is very well maintained. The Kanchenjunga view space is nice and wide. The rooms with the balcony are a bonus for a relaxing and contemplative time.

Everything and everyone was perfect. The resort is beautiful, idyllic, and well maintained. Food was delicious and had a lot of variety. The resort staff goes out of your way your way to make your stay as pleasant as possible.

The tunes that were playing to create the ambiance were 80s and 90s Hindi music. I would have preferred classical music, but I think that’s more of a personal preference.

Brilliant hospitality, great decor, concepts are brilliant and food was excellent

Some rooms with no view

The location of the facility and the room size was excellent. I loved the food as well including the presentation of meals.

STAFF AT RECEPTION was impolite, rude, liars and cheats. They asked us to pay extra for the kid, which we eventually agreed. But they kept haggling all of my guests at different occasions and cheated one of the families by forcing them to sign for extra payment, despite we agreeing to pay it right before check in. No one was available to answer our query and they kept on evading us. Communication with them was extremely difficult and overall an extremely poor experience. Nearly all of the were incapable of handling guests and had no motivation at all to help us. Very dissatisfied!

Breakfast had a large spread , however some of the items particularly the pastries etc seemed a little too dry and not too fresh

Rooms, location, staff

Shower mixer was not proper

The breakfast spread was really good and up to the mark, something was there for everyone's taste, be it Indian or continental. The view from the restaurant made the dining experience in the morning great.

Though location was good, parking was limited and it had to shift our car a couple of times, we had to leave the key with the security during the stay. Its a big property and suited to corporate group stay, or group stay. Common places were so occupied by those that for a small party or couple, it felt overwhelming and better to restrict to rooms only, which in our case didn't have any view, hence we missed the beautiful peak view at all times and would prefer a quiet comfortable stay with more scenic beauty in the offer.

Definetly value for the money, great location, service and staff.

I ordered a prawn garlic dish from the Western Meal section and the dish had mashed potatoes and gravy which was not provided. After urging the staff to bring the missing item, instead of a gravy - melted butter was served which was quite ridiculuous. Please inform the customer if some items are not available because eating boiled potatoes with melted butter was definetly not what I was looking forward to.However, besides that dish the rest of the items we ordered were on point.