The Perisher Valley Hotel

This Hotel has the most beautiful views of the snowy mountains. It is right in the heart of it all. We loved that we enjoyed the views from not only our room but also from the hotel restaurant. The staff are also brilliant and helped to make our stay very enjoyable. We will most definitely stay here again.

The bathroom could do with an update. Hot water was great but the decor is very dated. Not a huge problem but for the price the condition of the bathroom was surprising. It was warm and functional just very dated.

I don’t typically leave reviews however The Hotel Manager Josh was exceptional. Even though it was the end of the season and reduced guests Josh went above and beyond in every way. Room upgrade, prim parking, helped us carry out luggage in and out, late checkout at no extra cost. From someone that travels frequently Josh is one of the best staff we have come across. We will be back ?

Location to Perisher Valley Eight Chair Lift was great, with room overlooking the slope also. Bed and room were a decent size and comfortable.

Due to the timing of our stay (mid September) the restaurant was not open for dinner only breakfast. However, there were food options available from the Man from Snowy River Hotel and also downstairs food hall if you got it earlier before closing at 5pm ish.

Sam really went out of his way to encourage my daughter to try snowboarding. Such wonderful staff made the stay even more pleasant. Staying right there on the snow made it easy to go out and hit the slopes, have a rest, and then repeat. I'm definitely glad we stayed here instead of travelling every day. Would highly recommend for people with children.

Made it hard for dinner when not many places were still open for the season. Mattress on one side of the bed fealt like it needed replacing.

Location

Breakfast and parking expensive Toilet Paper was cheap and rough

The staff, the locations, the rooms.

Nothing- everything was perfect

Great location overlooking the snow. Loved the jacuzzi . The staff were very welcoming and friendly.

Loved the ala carte menu not as keen on buffet for dinner.

Location and the comfortable beds. Loved the spa/sauna. The staff were very helpful and friendly and went out of the way to assist us. Would highly recommend

The buffet diner was $100 per person. We didn’t attend and had to find another place to eat.

So wonderful to stay right at the snow.

Very expensive for a dated accommodation.Water was brown when i ran a bathSki locker and drying rooms very small

Location so good . Excellent rooms. Delicious meals

Restaurant service slow at times but staff very friendly

Quite nice rooms and hotelGood location

Beds a little uncomfortable

The location could not be better and the food was fantastic. Friendly and helpful staff

the room decor was a bit dated

Breakfast was great, location was amazing also.

Booking.com's communication back to the hotel about guests staying.

It’s location to ski slopes

The price and food - dinner was $100 per head and breakfast was the same things every day for 4 days

Breakfast was pretty average.

Dinner menu limited and expensive.

There is no getting away from the fact that snow season, especially during the school holidays, is breath takingly expensive. But we were incredibly lucky to pick up a last minute booking here. Couldn’t ask for a better location, lovely clean, warm rooms with the most amazing views directly onto the slopes, and full access to the Perisher centre just downstairs. The best thing without doubt though was the service. It’s been a long while since I’ve experienced hospitality as professional and welcoming as the team here provided. From meeting us at the ski tube, helping us with our bags, extra treats after a long journey etc, and even helping search the floor for a lost earring back - we could not have been looked after better. And yes, the hot chocolates are brilliant!

Most challenging issue seems to be common across all resorts - getting up to date information on what services are currently available, reliable opening hours, and what current prices are. There is a lot of inconsistency between sources of information about opening times, whether restaurants are available for breakfast/lunch/dinner and pricing options and next to no information on menu offerings or prices to know if a restaurant is going to be a viable to option. For PVH it would have been great to know they offered room service and to have had a price list available in the room. Also, do check if the spa/sauna will be operating during your visit it that’s important to you.

The view from our room, meals, drying rooms, heated accommodation, music entertainment, proximity to lifts/hire and car park, and customer service from a lot of smiling and helpful staff like Phoebe, Sebastian and waiters. Josh the manager also really helped my friends who had difficulty with online equipment hire.

The additional charge for car park over the 3 days was a bit expensive considering other expenses like daily lift access costs. I’ll book directly with the hotel next time instead of via booking.com. However Sebastien’s drive service for pick up and drop off was great.

Proximity to ski lifts during the day was literally the only thing we liked about this hotel.

Restaurant & bar didn’t open at night with no heads up ahead of time. Could not buy a thing to eat or drink after 5pm at this horrid establishment.

Clean, and friendly staff very welcoming,great location

Great location, excellent food. Helpful staff.

Nothing. Everything is perfect.