Grand Xenia Ajmer

They have manhandled me because they did not receive voucher, I defintely need my refund

I liked the swimming pool it was big and the room was spacious

The door won't open with the key she gave us the sheet had some hair on it the tv was expeational breakfast was good and there was hair on the bathtub the toilet seat was leaning towards the right and it looked like it was going to fall. The location was not what we expected it was in a Gali and the view was not that good. Totally not 4 star hotel more like 2.5 star hotel.

Will not book again

Bad booking experience and not refunded the balance amount considering early checkout despite requesting for change of dates at booking.com

The hotel was ok

The facilities were not provided properly bath towels toilet rolls no conditioner etc

nothing, literally nothing.

it’s a wedding hall, loud music kept me up all night. my room was at 5th floor and in a single night of stay lift didn’t work twice. had to get down and up through fire exit. horrible staff they won’t even pick the calls forget about resolution. plates had stains in them, parking is so far, and you will carry your luggage on your own from there.

Suitable only for marriages but not for staying for vacation or works.

Maintenance is very poor. All the taps were rusted and not working due to salt accumulation. No regular maintenance of property. Bathrooms are stinking badly. No Windows as well as exhaust system. Walls had lot of boulders accumulated. Mattress have lived their life and if you are staying more than a night, it may give you back pain.Staff attitude is also not very good.

Breakfast quality extremely bad

Just horrible place, Booking done with breakfast, but Breakfast quality extremely bad. They do not have even toaster.....just few items ...all are very bad and un higenic Bath room maintenance is very badNo body is available even to talk at the premisesRoad side dhaba is better than this hotel

The hotel was very good in all aspects the roof top restaurant was excellent the best food I had in India on this trip location is a little bit far out otherwise all good thanks for a enjoyable holiday stay

Swiming pool although if timings will be flexible it will be great... availablity from 8.am to 7.00pm only and that is quite disappointed..else everything is great

Pool timings and slow service

I really enjoyed staying at such beautiful hotel in Azmer City as I went there for Jiyarot purposes and so my stay was very good Alhamdullilah. They also have pool facilities , breakfast was good but dessert was amazingly yummy. The room were clean also I loved their rooftop restaurant for dinner which was a different romantic vibe.

They should speed up their room services more better.

Breakfast was good.

The property is not maintained and the room stinks. Also, there was no hot water available.

I stayed for 6 nights but the hotel charged for 8 nights because I checked in early 4 hours and checked out one night before that the hotel charged for 8 nights It was a total waste of money from all uneducated staff. No cab taxi service available at hotel No auto No flight booking service before staying in this hotel think ten times please very bad poor service.

Uneducated staff no cab no taxi no auto services restaurant rate too high and taste worst no room boy available and the hotel grand Xenia is haunted hotel you will hear women voice and nocking door at midnight 3am .

Room was good

Food was very bad, staff was disinterested

The location of the property is really nice far away from the crowded areas of Ajmer. The building and other infrastructure is also well built, but it is not maintained well. The glass walls in the lobby were very dirty, the carpet on the first floor was filthy and the rooms on the first floor were damp. The food both at Urban Table and breakfast was good and fresh. Quantity was adequate.

Considering that it is one of the expensive properties in Ajmer, it could provide better value to the guests. The Urban Table staff was new and everything took a long time to arrive, the drinks came but the ice and soda took forever. Then they brought the food along with the ice, while we wanted to have our drinks first and then have dinner. Also the taps in one room were not running, the AC was not working in another room and the staff was very laid back. You must stop people from getting into the swimming pool in their inner wear, proper swim wear and pool hygiene must be maintained.

The gesture by the Staff

The room key given to me was not ready and the bellboy took me to the room and I was shocked. Probably someone else was there in the room . The another room dod not have toilet roll not any tissue papers. I checked in at 12 noon and within 5 hours i checked out. This was my 6th stay at Xenia and the worst experience.

Rooms were clean and spacious every was good except the bath fittings and noise in day time of some work

Location is too far and they don't have car rentals and bath fittings are too bad it doesn't work ...

Location is bit far off but acceptable. Breakfast was too good. Staff was very courteous. Room was also excellent.

The Check out time is too Early. Should be minimum 12 pm. Like other hotelsThe Bar should be separate from the dining area.

STAYED FOR TWO DAYS AND FIRST DAY BREAK FAST WAS GIVEN IN RESTAURANT AND SECOND DAY BREAK FAST WAS GIVEN IN ROOM.DUE TO LOW OCCUPANCY.

ASKED FOR TWO SINGLE BED AND NICE VIEW BOTH WAS NOT PROVIDED AND WAITED FOR THE SECOND DAY AND STILL THE ROOM WHICH I ASKED WAS NOT GIVEN.STAYED THERE 6 YEARS BACK,BUT IT LACKS EVERYTHING NOW.

the staff at the property was very good.. also the rooms were spacious

the road leading to the property is under construction

This is good only in the photo, in reality it is useless, it is not worth the amount charged.

Everything here is useless, no one should go here, the staff here does not even listen to work and on top of that they behave rudely.