4-Star Hotel

Grand Excelsior Hotel - Bur Dubai (Formerly Dhow Palace Hotel)

Kuwait Street, Dubai, - United Arab Emirates
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Grand Excelsior Hotel - Bur Dubai (Formerly Dhow Palace Hotel)
1/145
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$40
per night

4-Star Hotel

Grand Excelsior Hotel - Bur Dubai (Formerly Dhow Palace Hotel)

Kuwait Street, Dubai, - United Arab Emirates
View Map

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.7

Very Good

Based on 5364 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.7

Hotel Staff

9.1

Overall Quality

8.7

Show 5 Verified Reviews

About

Grand Excelsior Hotel Bur Dubai provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Dubai. Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal baggage is achievable at Grand Excelsior Hotel Bur Dubai, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Grand Excelsior Hotel Bur Dubai is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Grand Excelsior Hotel Bur Dubai, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Grand Excelsior Hotel Bur Dubai provides an array of halal choices to ensure your dining experience is nothing short of delightful.Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at bar and nightclub. Indulge in the numerous pursuits available at Grand Excelsior Hotel Bur Dubai. Unwind after a long day by stopping by massage, hot tub, salon, steam room, spa and sauna to rejuvenate your senses.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

A tourism tax will be charged directly at the property. br/ American Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover, Carte Blanche, Bankcard, Greatwall, Australian BankCard br/ This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Accessible rooms through interior corridor available
Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Internet access
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Indoor pool
Kid-friendly dining
Kitchen
Non-smoking property
Outdoor pool
Restaurant (special diets available)
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

Guest Rating

8.7

Very Good

Based on 5364 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.7

Hotel Staff

9.1

Overall Quality

8.7

Pros +

  • Convenient location
  • Location only
  • Lobby was bright and nice, staff at the reception friendly, room was really big - the biggest hotel room I have ever been in.

Cons -

  • Insects in bathroom.
  • Cockroach in my room # 420, broken basin, later in 213 (with cracks) and no newspapers was given during our 7 days stay. Shame on the hotel.
  • Facilities were not clean, room somewhat clean. There was a huge bathtub in the room, which was not really watertight, so the waterlevel in bathtub and bathroom floor were more or less the same. First day no room service, second day service was OK.

Business Traveler (739)

Solo Traveler (848)

Traveling as Couple (600)

Family with Young Children (1174)

Family with Teens (4)

Senior Traveler (15)

Group Traveler (418)

6
3/7/2022
Convenient location
Insects in bathroom.
1
4/7/2017
Location only
Cockroach in my room # 420, broken basin, later in 213 (with cracks) and no newspapers was given during our 7 days stay. Shame on the hotel.
5
1/29/2016
Lobby was bright and nice, staff at the reception friendly, room was really big - the biggest hotel room I have ever been in.
Facilities were not clean, room somewhat clean. There was a huge bathtub in the room, which was not really watertight, so the waterlevel in bathtub and bathroom floor were more or less the same. First day no room service, second day service was OK.
5
12/18/2015
Fast room service,close to metro and most areas
Some staff are not helpful , never repair problems that I reported like leaking refrig.

Room Options

Premium One-Bedroom Suite

sqft

Room Details and Photos

1/4

Family Room with 25% off F&B

571 sqft • 1 King and 2 Single

AdapterAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/4

Executive 1 Bed Room Suite

1292 sqft • 1 King

Additional bathroomAdditional toiletAir conditioningAlarm clock

Room Details and Photos

1/10

Premium One-Bedroom Suite with 25% off F&B,

1077 sqft • 1 Double • 1 Sofabed

AdapterAdditional bathroomAdditional toiletAir conditioning

Room Details and Photos

1/4

Deluxe Room with Burj Khalifa View

431 sqft • 1 Double

AdapterAir conditioningAlarm clockBath or Shower

Room Details and Photos

Family Triple Room

571 sqft • 3 Single

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

Location

Grand Excelsior Hotel - Bur Dubai (Formerly Dhow Palace Hotel)

Kuwait Street, Dubai,