Tulip Hotel Apartments

Location

Outdated bathroom and kitchen appliances.

The staff was nice.

No cold water , no hand towels, no face towels. Leaks in bathroom and kitchen . Half the utensils were missing, exhaust fan not working. Roach in the room , dirty towels .. EXTRA CHARGES FOR LOCAL CALLS

Location is good. about 10 min to the metro station. 24H market near the apartments. The staff is attentive.

The internet speed is low. Soundproofing is terrible. There was an ironing board but no iron.

Location and cost.

Old. No proper maintenance specially on the drainage

Nice hotel to stay with family. Good service. Room are neat and clean with basic items

Except for the location and the response of two staff members Mr. Shahrukh and Mr. Imran no one was good

1. Attitude of the evening shift staff was horrible2. Rooms were damp and not cleaned at all3. Toilets were stinking, and the drains were clogged4. No doormats found anywhere we had to ask for everything5. No service in the night shift not even water was available6. Only 1 person available for any service in the night 7. The bedsheets are torn8. The kettle had fungus9. The fridge door couldn't be closed10. The fridge was not at all cleaned or defrosted.

Rude staffs unprofessional behavior and useless charge

We really appreciate the service and approach from front office staff Mr Sharukh who was politely deal with us our one week stay with Tulip apartment This is our second experience with him and he try to maintain the rapport with us same like our last visit Thanks

Staff specially the guiz in night shift Noshad nd Waleed on reception they help us nd treat us well we love to visit again dew to staf response

Only the location .Rest everything was very bad

Rooms and the whole staff except the maintenance guy.Toilets were small and smelly. Rooms were unclean.Reception team will never answer your phone. You have to wait for so much time for checkin and materials in room.Worst experience in dubai. Only best thing is the location.The whole team in hotel were bad and shouting each others

Good experience to stay there Clean and Good service Mr Raju who clean evryday rooms. He's good .

All good

Reception staff was seems nervous, unprofessional and didn’t respect me while behave on a very rude way

Reception & parking staff seems doesn’t have human sense and very hard

The location is good

There are several things that I don’t like about it: 1/ my booking was for twin beds but I found queen bed and requested them to change the room but unfortunately they took much time 2/ The reception wasn’t picked the phone 3/ The staff in the reception weren’t smiling and didn’t value the customers 4/ The room was poor housekeeping 5/ The toilet was so small and dirty

Old room , extremely small toilet. Can't even shower . No twin beds

Everything

Mr. Raju from the hospitality team is providing excellent service particularly in maintaining cleanliness and ensuring quality room service

The host or reception staff were not aware of the policy details failed to provide support and caused a double payment despite the booking being paid through Booking.com. They were unable to address or resolve the issue effectively

The apartment was very dirty.They changed bedsheets only every 3 days The toilet is not clean everydayThe guest toilet in the lobby awful But we stayed for 8 days because of Mr Ahmed, he is such a gentleman, nice.he is really an asset to the apartment

Their uncleanliness

Love to stay again and again, Specially because of Guys at front desk who always smile, Hammad, shariah and war is

Disappointing

Bad Housekeeping. Keep reminding them for cleaning and Towels everyday. They threw my small plastic box while cleaning after multiple requests.

The hotel was wonderful. It was even better then expected . We got an upgrade to a 1 bhk apartment although we had booked a studio apartment. The hotel is located in the center of the city hence making it convenient for shopping and dining. The rooms were clean and very comfortable and the staff was amazing. They went over and beyond to help make our stay very enjoyable especially Sayes and Mohammed Ragu from HK helped us the most with what ever assistance we needed during our stay. I highly recommend Tulip Hotel Bur Dubai to anyone visiting Dubai.

I liked everything

Good hotel and hotel housekeeping good mr Vivek and sufiyan and receptionist are very good shahrukh and hammad and waris

Good