One&Only The Palm Dubai

property nice as usual. good staff. good food. nice amenities.

price were really high for the dates

Stayed in the executive suite with private pool and honestly it was amazing. The size of the room the distance to the beach and on top of all the service.

There is nothing that we didn’t like about the property.

Amazing staff, atmosphere and kids club

Ac filter needed change but they came fixed immediately

We stayed for two nights, we like the fact that it’s a smaller hotel and every staff knows us by name. They have gone out of their way to make our travel, with our infant, very comfortable. Especially Andrew our butler, him and his team made our experience in Dubai extra memorable.

Reception they requested me to pay 4000 AED deposits Wich is not showing in the booking system we always book try booking but his not welcoming the guest and approach us to pay the 4,000 aed deposit

Facilities, staff and location

Clean, exclusive atmosphere, ancillary services, great staff

Nice quiet hotel, rooms are specious and super clean. Hotel is located in nice green area, overall calm place to stay.

Food and drinks selection on both pools.

Our third stay at this hotel, rooms are always spacious, well appointed and clean. Food is always fantastic.

This hotel has unfortunately been taken over since our previous stay in July last year. The vibe is certainly not the same and although there were a couple of familiar faces, the majority of staff had changed and didn’t have the attention to detail that once was.

Everything was absolutely top notch. Shoutout to all the staff of the kids club (Florence Lucky Emmy and the gentleman whose name escapes me now)

Some food orders took longer than expected. Sometimes a few too many people asking us for feedback while we were eating.

the Italian restaurant Zest.

_Needs renovation._The electricity is not working. Rahul repaired all the electrical switches.It felt more like an airport hotel than a luxury resort.

Very poor

Old, many things do not work (like umbrellas on the beach) no 5 stars services, moved to Mandarin after 3 nights. But personnel really tries to do their best, unfortunately it doesn’t help

They really went above and beyond. I had forgotten my dental waterpik and the personally assigned staff member Noushad went ahead and got one for me in town. When they were late for housekeeping, they put flowers into our room. I also loved that this was a quiet hotel with a lot of luxury but not in your face. The spa is truly world class in terms of treatments. Breakfast is a big buffet and you can order what your heart desires a la carte as well. Also, even though the hotel was 80% at capacity it never felt crowded. And it does feel a bit more like a boutique hotel. Lovely!

This is a bit far away from Dubai center, which we did not realise, I think it was about 40 min from the airport and 30 min into Dubai centre. I also find the beach to be a bit artificial, but that is the case for most aspects in this town.

Tranquility of the place. Very nice landscaping and excellent service of the staff. The pool is exceptional.

It was unassuming, beautiful and intimate. Everything felt easy and the kids club and Stella especially was great with my daughter. We had booked half of our stay at the Atlantis after and wished we hadn’t and could just extend! Our assigned ‘butler’ Andrei was efficient and very helpful.

The check in experience could have been smoother but otherwise very happy with everything.

We like being out of the way, we normally stay JBR but it was so nice to relax in peace!

The restuarant lacked choice, but the hotel did say they are looking to improve that.

it was an exclusive experience. It is a very luxurious hotel. The staff is very polite. everything was clean.

a little far from city center and deposit is a bit unnecessary but it is okey. The climate can be a little too hot in summer.

Truly exceptional hotel; only 90 rooms and 4 villas so very private and quiet. Very romantic if that's what you're after. Staff are outstanding and very discreet. The ambience is chill, relax and savour everything. Food outstanding in the restaurants. The pool is exceptionally clean.

Nothing at all

everything is just perfect, the rooms, the staff is amazingly pro & nice, the breakfast. I loved the gym (boxing, great machines and yoga classes), all the activities and the pool is really amazing for swiming. Literally you just want to stay in the hotel and enjoy each moment. The staff is doing everything for their guests to enjoy in a relaxed atmosphere. If we come again to Dubai, definetelly we will stay in this hotel.

only the internet is weak

Restaurant was perfect Spa was Perfect my wife experience

Cleanliness Very Dirty Smell very baddddd Lizard ? inside the room One of the champo when we entered the room was all covered from out side with sticky sugary seroup ohhhh very disgusting Charge so much for very very very Bad ? value of money ?