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About
The Terrace offers 4-star accommodations with an on-site restaurant. Located in the center of Franz Josef, on a quiet street, The Terrace offers free unlimited WiFi and free onsite parking. Guests can enjoy views of snow-capped mountains and the Croz Glacier from the Terrace grounds, and from some rooms. Accommodations options include studio rooms and self-contained apartments. These spacious heated rooms are located on the ground floor and offer electric blankets, a flat-screen TV, an private bathroom and tea and coffee making facilities. Some rooms also feature spa baths and Kitchen facilities. All rooms are serviced daily. This property is close to Franz Josef’s free glow worm caves and is opposite the Kiwi Bird Center where guests can experience New Zealand’s national bird up close. Guests have access to shared laundry and barbecue facilities with outdoor furniture. The tour desk can organize a range of activities, including hikes, Kayaking, horse treks, glacier walks and discounted helicopter flights or restaurant deals.
562 Reviews
- Cleanliness
- 8.9
- Staff
- 9.0
- Location
- 9.4
What Guests Say
- “Great location and extremely helpful staff.”
- “Suite size room, great location for food and hiking.”
Top Amenities
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Two-Bedroom Apartment with kitchen
- Alarm clock
- Bath or Shower
- Blackout curtains
- Carpeting
1/4Executive Spa Suite
- Alarm clock
- Baby Cot
- Bath or Shower
- Carpeting
1/4Studio with Kitchen and Mountain View
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4King Studio with Kitchen
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/41 Bedroom Apartment
- Accessible bath/shower
- Accessible toilet
- Air conditioning
- Alarm clock
1/4Super King Studio
- Alarm clock
- Baby Cot
- Bath or Shower
- Blackout curtains
1/4King Studio
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4One-Bedroom Apartment
- Accessible bath/shower
- Accessible toilet
- Alarm clock
- Bath or Shower
1/4Two-Bedroom Apartment
- Alarm clock
- Bath or Shower
- Body soap
- Carpeting
1/4Superior Studio with Kitchen
- Alarm clock
- Bath or Shower
- Body soap
- Carpeting
1/4One-Bedroom Apartment with Kitchen and Spa Bath
- Alarm clock
- Bath or Shower
- Body soap
- Carpeting
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What Guests Loved
Based on 562 reviews
Pros +
- Great location and extremely helpful staff.
- Suite size room, great location for food and hiking.
- The hotel was close to everything in town and was definitely a good sized room and we really enjoyed staying here. The front desk was very friendly and helpful.
Cons -
- The shower floor is a little slippery.
- The room we stayed in, the one door was a little bit tough to use, but otherwise everything was great.
- The bathroom does get damp with condensation quickly and heavy after a shower. I guess you have to open the window, but we were afraid bugs would fly in, lol. A central fan would help with that.
Great location and extremely helpful staff.
The shower floor is a little slippery.
Suite size room, great location for food and hiking.
The hotel was close to everything in town and was definitely a good sized room and we really enjoyed staying here. The front desk was very friendly and helpful.
The room we stayed in, the one door was a little bit tough to use, but otherwise everything was great.
Near trails and food
Nice shower. They provided electric blankets (didn't need it though).
The bathroom does get damp with condensation quickly and heavy after a shower. I guess you have to open the window, but we were afraid bugs would fly in, lol. A central fan would help with that.
The location was great, walk everywhere. The room was clean & had good facilities & plenty of space. The beds were comfortable.
The only thing I didn't like was being in the disabled room with the shower curtain and water going everywhere.
The Room was cleaned daily by the staff.We asked for a change in the room, which they accomodated.The room was very comfortable, the bathroom had all the modern facilities.
A Dishwasher and a Clothes washer should be there in the apartment.
Great location. Easy walk to restaurants. Easy to find.
Not much it was all good.
Really appreciated the small kitchenette and all the utensils, dishcloths, large shower with great water pressure, large size of the room and TV. Staff was helpful with suggestions of activities - including the path to view the elusive glow worms.
Only negative was pulling luggage over the larger sized loose gravel driveway to access motel rooms in the rear. I realize paving in a remote area with season ground freezing is silly. But, can’t think of a means to help here.
Beds very comfortable and room very clean. Bathroom had a walk in spacious shower.
Only one sink and that was located in the bathroom.
Great location for walking to trails and town amenities. Good dark sky and a quiet vibe in the community. 360 degree view of mountains. Room had a great shower.
Although the bathroom was updated, the beds seemed less firm. Cupboards had a musty smell. Noise from motel laundry facilities, but very quiet and dark by bedtime.
Nice large room, great water pressure in shower and comfortable bed
Terrible curry smell in room.
We liked the location, and staff were very helpful when we had an issue with the TV.
Nothing much. Just a good, budget motel.
Great location. One of the nicest places I’ve stayed. Exceptionally helpful staff. I highly recommend. It comes with milk in the fridge and they will give you more if you need it. Great heat.
The bed was like a trampoline every time my husband moved I was like being on a trampoline and it was hot
Clean large room in a great location looking at the mountains. We appreciated the messages leading up to our stay with suggestions of what to see from both directions.
The location being close to the bars and restaurants but also a close drive away from the walks up to the glacier made this worth the stay.
Good location, right by a couple of nice trails, next-door to a very nice restaurant and a couple minutes walk to the main drag. Beds were comfortable, shower well, convenient little microwave, hot water pot and mini refrigerator
The location was great. Walking distance to everything.
There were no split systems in the room and only heating in the lounge, which meant it was stuffy and hot at night. There were no screens on the windows and doors which meant mosquitoes and sand flies could get in. However, it was still clean and close to the shops. We were there a couple nights and just sucked it up and dealt with it.
Location, right in the city, next to all main restaurants and stores.
Heating, there is only electric fireplace which makes a bit of noise.
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 2 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that reception hours are as follows: Daily from 08:00 to 20:00 If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. Please note there is limited mobile phone coverage on the West Coast. Please note that The Terrace does not accept payments with American Express and Diners Club credit cards.Managed by a private host
Location
15 Cowan Street, Franz Josef
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