4 Star Hotel

The Terrace

15 Cowan Street, Franz Josef, New Zealand View Map

$117 nightly

includes all fees

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The Terrace

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About

The Terrace offers 4-star accommodations with an on-site restaurant. Located in the center of Franz Josef, on a quiet street, The Terrace offers free unlimited WiFi and free onsite parking. Guests can enjoy views of snow-capped mountains and the Croz Glacier from the Terrace grounds, and from some rooms. Accommodations options include studio rooms and self-contained apartments. These spacious heated rooms are located on the ground floor and offer electric blankets, a flat-screen TV, an private bathroom and tea and coffee making facilities. Some rooms also feature spa baths and Kitchen facilities. All rooms are serviced daily. This property is close to Franz Josef’s free glow worm caves and is opposite the Kiwi Bird Center where guests can experience New Zealand’s national bird up close. Guests have access to shared laundry and barbecue facilities with outdoor furniture. The tour desk can organize a range of activities, including hikes, Kayaking, horse treks, glacier walks and discounted helicopter flights or restaurant deals.

562 Reviews

8.4Very Good
Cleanliness
8.9
Staff
9.0
Location
9.4

What Guests Say

  • “Great location and extremely helpful staff.”
  • “Suite size room, great location for food and hiking.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Two-Bedroom Apartment with kitchen1/4

Two-Bedroom Apartment with kitchen

539 sqft • 1 Double or 2 Single or 1 Sofabed

  • Alarm clock
  • Bath or Shower
  • Blackout curtains
  • Carpeting
Executive Spa Suite1/4

Executive Spa Suite

571 sqft • 1 Single, 1 Unknown

  • Alarm clock
  • Baby Cot
  • Bath or Shower
  • Carpeting
Studio with Kitchen and Mountain View1/4

Studio with Kitchen and Mountain View

463 sqft • 1 Single, 1 King

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
King Studio with Kitchen1/4

King Studio with Kitchen

410 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
1 Bedroom Apartment1/4

1 Bedroom Apartment

453 sqft • 1 Unknown or 1 Single, 1 Sofabed

  • Accessible bath/shower
  • Accessible toilet
  • Air conditioning
  • Alarm clock
Super King Studio1/4

Super King Studio

410 sqft • 1 Single, 1 Unknown

  • Alarm clock
  • Baby Cot
  • Bath or Shower
  • Blackout curtains

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.4
    Very Good

    Based on 562 reviews

    Location

    9.4

    Cleanliness

    8.9

    Staff

    9

    Overall Quality

    8.5

    Pros +

    • Great location and extremely helpful staff.
    • Suite size room, great location for food and hiking.
    • The hotel was close to everything in town and was definitely a good sized room and we really enjoyed staying here. The front desk was very friendly and helpful.

    Cons -

    • The shower floor is a little slippery.
    • The room we stayed in, the one door was a little bit tough to use, but otherwise everything was great.
    • The bathroom does get damp with condensation quickly and heavy after a shower. I guess you have to open the window, but we were afraid bugs would fly in, lol. A central fan would help with that.
    Business Traveler (7)Solo Traveler (34)Traveling as Couple (396)Family with Young Children (162)Family with Teens (1)Senior Traveler (6)Group Traveler (97)Total (1,006)
    9Verified Hotel GuestPosted on: 10-27-2023

    Great location and extremely helpful staff.

    The shower floor is a little slippery.

    10GwenPosted on: 2-25-2023

    Suite size room, great location for food and hiking.

    10ThomasPosted on: 2-23-2018

    The hotel was close to everything in town and was definitely a good sized room and we really enjoyed staying here. The front desk was very friendly and helpful.

    The room we stayed in, the one door was a little bit tough to use, but otherwise everything was great.

    10Verified Hotel GuestPosted on: 2-18-2023

    Near trails and food

    8TimothyPosted on: 1-6-2026

    Nice shower. They provided electric blankets (didn't need it though).

    The bathroom does get damp with condensation quickly and heavy after a shower. I guess you have to open the window, but we were afraid bugs would fly in, lol. A central fan would help with that.

    9WendyPosted on: 10-13-2025

    The location was great, walk everywhere. The room was clean & had good facilities & plenty of space. The beds were comfortable.

    The only thing I didn't like was being in the disabled room with the shower curtain and water going everywhere.

    10MukeshPosted on: 10-12-2025

    The Room was cleaned daily by the staff.We asked for a change in the room, which they accomodated.The room was very comfortable, the bathroom had all the modern facilities.

    A Dishwasher and a Clothes washer should be there in the apartment.

    10PennyPosted on: 8-20-2025

    Great location. Easy walk to restaurants. Easy to find.

    Not much it was all good.

    9PatriciaPosted on: 6-11-2025

    Really appreciated the small kitchenette and all the utensils, dishcloths, large shower with great water pressure, large size of the room and TV. Staff was helpful with suggestions of activities - including the path to view the elusive glow worms.

    Only negative was pulling luggage over the larger sized loose gravel driveway to access motel rooms in the rear. I realize paving in a remote area with season ground freezing is silly. But, can’t think of a means to help here.

    10KymPosted on: 5-2-2025

    Beds very comfortable and room very clean. Bathroom had a walk in spacious shower.

    Only one sink and that was located in the bathroom.

    8MichaelPosted on: 4-29-2025

    Great location for walking to trails and town amenities. Good dark sky and a quiet vibe in the community. 360 degree view of mountains. Room had a great shower.

    Although the bathroom was updated, the beds seemed less firm. Cupboards had a musty smell. Noise from motel laundry facilities, but very quiet and dark by bedtime.

    6MaxinePosted on: 4-22-2025

    Nice large room, great water pressure in shower and comfortable bed

    Terrible curry smell in room.

    6DamianPosted on: 4-15-2025

    We liked the location, and staff were very helpful when we had an issue with the TV.

    Nothing much. Just a good, budget motel.

    10FrancinePosted on: 4-7-2025

    Great location. One of the nicest places I’ve stayed. Exceptionally helpful staff. I highly recommend. It comes with milk in the fridge and they will give you more if you need it. Great heat.

    6VennessaPosted on: 4-6-2025

    The bed was like a trampoline every time my husband moved I was like being on a trampoline and it was hot

    10CatherinePosted on: 4-5-2025

    Clean large room in a great location looking at the mountains. We appreciated the messages leading up to our stay with suggestions of what to see from both directions.

    7SallyPosted on: 3-31-2025

    The location being close to the bars and restaurants but also a close drive away from the walks up to the glacier made this worth the stay.

    8LauriePosted on: 3-26-2025

    Good location, right by a couple of nice trails, next-door to a very nice restaurant and a couple minutes walk to the main drag. Beds were comfortable, shower well, convenient little microwave, hot water pot and mini refrigerator

    7DorothyPosted on: 3-22-2025

    The location was great. Walking distance to everything.

    There were no split systems in the room and only heating in the lounge, which meant it was stuffy and hot at night. There were no screens on the windows and doors which meant mosquitoes and sand flies could get in. However, it was still clean and close to the shops. We were there a couple nights and just sucked it up and dealt with it.

    8LukaszPosted on: 3-20-2025

    Location, right in the city, next to all main restaurants and stores.

    Heating, there is only electric fireplace which makes a bit of noise.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible toilet
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 2 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that reception hours are as follows: Daily from 08:00 to 20:00 If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. Please note there is limited mobile phone coverage on the West Coast. Please note that The Terrace does not accept payments with American Express and Diners Club credit cards.Managed by a private host

    Location

    The Terrace

    15 Cowan Street, Franz Josef

    Discover the AreaFranz Josef

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