4 Star Hotel

The Chalets Motel

56 Jacks Pass Road, Hanmer Springs, New Zealand View Map

The Chalets Motel1/41
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The Chalets Motel

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About

The Chalets Motel offers charming self-contained cottages with scenic mountain views. Featuring a DVD library, it is just 1969 feet from hot pools and Hanmer Springs’ village center. Heated chalets feature wood paneling and come with full kitchen. They offer parking space, a DVD player and comfortable lounge areas. For leisure, mountain biking and rafting trips can be arranged at the tour desk. Other facilities include a garden, barbecue areas and a children’s playground. The Chalets is steps from fine shops and eateries at the village center. It is a 1.5-hour drive from Christchurch International Airport.

806 Reviews

8.9Very Good
Cleanliness
9.4
Staff
9.3
Location
9.5

What Guests Say

  • “Really lovely self contained chalets on the hill outside Hanmer Springs. A short walk into town (but uphill on the way back after…”
  • “The chalet was spotless, and exceptionally presented. The staff were accommodating to our needs and didn't bat an eyelid when I realised…”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

One-Bedroom Queen Chalet1/4

One-Bedroom Queen Chalet

377 sqft • 1 Queen

  • Alarm clock
  • Balcony
  • Bath or Shower
  • Board games/puzzles
Two-Bedroom Chalet (4 Adults)1/4

Two-Bedroom Chalet (4 Adults)

539 sqft • 1 Queen or 2 Single

  • Alarm clock
  • Balcony
  • Bath or Shower
  • Board games/puzzles
Two-Bedroom Chalet (5 Adults)1/4

Two-Bedroom Chalet (5 Adults)

646 sqft • 1 Queen or 3 Single

  • Alarm clock
  • Balcony
  • Bath or Shower
  • Board games/puzzles
One-Bedroom Queen Chalet with Spa Bath1/4

One-Bedroom Queen Chalet with Spa Bath

431 sqft • 1 Queen

  • Alarm clock
  • Balcony
  • Bath or Shower
  • Board games/puzzles
Two-Bedroom Chalet (6 Adults)1/4

Two-Bedroom Chalet (6 Adults)

754 sqft • 1 Queen or 4 Single

  • Accessible bath/shower
  • Accessible toilet
  • Alarm clock
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.9
    Very Good

    Based on 806 reviews

    Location

    9.5

    Cleanliness

    9.4

    Staff

    9.3

    Overall Quality

    8.9

    Pros +

    • Really lovely self contained chalets on the hill outside Hanmer Springs. A short walk into town (but uphill on the way back after dinner!) Andrew was lovely greeting us on arrival and really helpful with recommendations of places to eat in town. The laundry onsite was also excellent, each chalet has an outdoor clothesline which is great. Easy access and easy parking, quiet and beautiful views as you're up quite high.
    • The chalet was spotless, and exceptionally presented. The staff were accommodating to our needs and didn't bat an eyelid when I realised I hadn't booked enough beds, just instantly offered a solution and actioned straight away. Very cozy warm, which was great for our baby who'd caught a cold. The showers were great also, consistent water temperature and pressure. I recommend this accommodation.
    • Larger than expectedseparate bedroomgood kitchenComfortable bedPrivate location away from main road but walking distance to everything.

    Cons -

    • The second bedroom for our 2 teens felt a bit cramped, but as we only stayed 2 nights it was completely acceptable. It would feel maybe too small if you stayed much longer, but there is also plenty of common area and outdoors to escape into.
    • Heating in bedroom barely adequatewater pooling between car and front doot - it was raining.
    • Bathroom was poorly lit. Light about the mirror didn't work. Hard to see to shave and for my wife to put on makeup
    Business Traveler (17)Solo Traveler (48)Traveling as Couple (469)Family with Young Children (486)Family with Teens (2)Senior Traveler (9)Group Traveler (136)Total (1,187)
    9DianePosted on: 1-27-2026

    Really lovely self contained chalets on the hill outside Hanmer Springs. A short walk into town (but uphill on the way back after dinner!) Andrew was lovely greeting us on arrival and really helpful with recommendations of places to eat in town. The laundry onsite was also excellent, each chalet has an outdoor clothesline which is great. Easy access and easy parking, quiet and beautiful views as you're up quite high.

    The second bedroom for our 2 teens felt a bit cramped, but as we only stayed 2 nights it was completely acceptable. It would feel maybe too small if you stayed much longer, but there is also plenty of common area and outdoors to escape into.

    8PhillipaPosted on: 12-31-2025

    The chalet was spotless, and exceptionally presented. The staff were accommodating to our needs and didn't bat an eyelid when I realised I hadn't booked enough beds, just instantly offered a solution and actioned straight away. Very cozy warm, which was great for our baby who'd caught a cold. The showers were great also, consistent water temperature and pressure. I recommend this accommodation.

    9RodgerPosted on: 11-18-2025

    Larger than expectedseparate bedroomgood kitchenComfortable bedPrivate location away from main road but walking distance to everything.

    Heating in bedroom barely adequatewater pooling between car and front doot - it was raining.

    10JimenaPosted on: 8-8-2025

    The property had everything we needed. Was very clean, confortable, spectacular views. The property manager was very friendly and caring.

    9MarilynPosted on: 7-6-2025

    Quietness and privacy

    Bathroom was poorly lit. Light about the mirror didn't work. Hard to see to shave and for my wife to put on makeup

    9MichaelPosted on: 5-30-2025

    Exceptionally clean and quiet location for a good price.

    Some better tea and coffee options would be good.

    10Michelle M.Posted on: 4-27-2025

    Everything. It had a well equipped kitchen. Good location sunny and private. Luved the spa bath.

    9GavinPosted on: 4-26-2025

    This is the second year we've stayed at the Chalets Motel. We love that each unit is a separate cabin and not a block motel. Its clean and tidy, very comfortable bed, friendly host, and only a short walk to the village and pools.

    Nothing really. It ticks all our boxes

    10DeborahPosted on: 4-24-2025

    Location close to town. So perfect. Staff were so helpful and accommodating.The chalets were absolutely lovely.

    8TracyPosted on: 4-20-2025

    Always clean, comfortable and in a great location.

    10RobPosted on: 4-19-2025

    Location, cleanliness, quiet, Andrew…

    8CatherinePosted on: 4-18-2025

    It was clean, cosy and comfortable. Fully self contained which was great and quiet.

    It was a little out dated and had a shower curtain.

    9DebbiePosted on: 4-14-2025

    Great locationNice place to Comfy all you needFriendly , helpful host

    8AnnaPosted on: 4-12-2025

    Rooms were very clean, well equipped kitchen and owner was very friendly. We had a great cabin with lawn space for the kids to play.

    A little dated but still in great condition and you can tell it’s well maintained.

    9EvanPosted on: 4-11-2025

    Great location - Excellent chalets (we had two) - comfortable and warm - very helpful staff.

    8CorrinaPosted on: 4-10-2025

    The location was perfect, and walking distance to the shops and cafes. We went to the Powerhouse cafe for brunch it was delicious.

    10EdenPosted on: 4-9-2025

    Clean, comfortable and private. Super close to the township and poolsPerfect for a getaway trip! Really enjoyed the room spa

    9PaulPosted on: 4-3-2025

    Lovely friendly staff. A nice quiet and central place to stay in Hanmer Springs.

    10JenniferPosted on: 3-28-2025

    Location is greatQuiet and green and private with views

    9ShonaPosted on: 3-27-2025

    Great location, easy walk into town and the kids loved the trampoline!

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible toilet
    • Facilities for disabled guests available
    • Wheelchair accessible

    General

    • No Smoking Rooms/Facilities
    • Lower bathroom sinks available

    Guest policies

    Check-inAfter 1:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 2 and above can stay with extra bed, subject to additional charges. Children of age 0 to 1 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Location

    The Chalets Motel

    56 Jacks Pass Road, Hanmer Springs

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